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All reviews sundowner bar opet restaurant moorish cafe carter bar nile cruise taxi driver west bank mercure luxor egyptian pounds large pool buffet style winter sun watch the sunset each evening cleaned every day boat ride pool staff
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Reviewed October 3, 2018

One of remarkable places in the world
Complex of Karnak
One of the wonders of ancient world
And there are a lot of comfortable hotels near the the temple of Karnak
Try to visit the capital of ancient world
Thebes.. City of hundred gates

  • Stayed: October 2018, traveled with friends
    • Location
Thank Ambassador820640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hassan F, General Manager at Mercure Luxor Karnak, responded to this reviewResponded October 6, 2018

Dear Mr.Ahmed
We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,

Hassan Fahmy
General Manager
Mercure Luxor Karnak

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2018 via mobile

We wish to thank everybody at the for a lovely holiday,when we arrived the lady receptionist in the morning was so helpful with everything so 5* for her,rooms were cleaned nicely and well kept.The lads around the pool were very helpful and nothing was to much to ask same goes to the barman in both bars a very good level of service and the drink prices are very good.The chef's did a very good job from start to finish with the food and good quality and prepaired well, we have stayed in most of the hotels in luxor but the level of service from this hotel was out standing so we are giving them 10/10 and we will return next year Phil & Lorraine Peach

Stayed: September 2018, traveled as a couple
1  Thank philip p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hassan F, General Manager at Mercure Luxor Karnak, responded to this reviewResponded September 19, 2018

Dear Mr.Philip
We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,

Hassan Fahmy
General Manager
Mercure Luxor Karnak

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2018

You are always sure of a warm welcome at the Mercure Luxor and this is the third time in 18 months that we have stayed here.
The hotel is situated opposite the majestic Valley of the Kings, separated by the River Nile. It is conveniently located, close to the temples at Karnak and Luxor and reception will happily arrange a visit for you. Set in peaceful gardens, gloriously scented with jasmine and roses, whilst palm trees provide shade throughout, you will soon relax in to your holiday.
Mohammed's Sundowner bar is a great vista to enjoy the sun set directly over the Valley of the Kings. Or why not set sail in the hotel felucca with Captain Agga and experience the spectacular sunset on the Nile.
The large pool is maintained by Mohammed and Mustafa who always ensure you are comfortable, whilst the efficient Amer and Mohammed Lotfy regularly provided us with cooling drinks.
Nothing is too much trouble for the staff who will always endeavour to assist you.
The food is excellently prepared and cooked by chef Ahmed Taher, who enjoys feedback on his food, which has led to some fabulous and memorable meals. Ahmed Ramadan, a waiter, is always smiling and helpful, ably assisted by Mustafa, Mhmoud and Mohammed. The Head Waiter, Walid is always keen to help any way he can.
Décor in the rooms is comfortable and typically Egyptian with all the usual facilities: hairdryer, tea, coffee etc.
This is the first time we have visited Luxor in August, and we were concerned that the heat would be oppressive, however, we needn't have worried as there was a light breeze most days which was comfortable.
No-one in our party of nine was ill during our stay and indeed, none of us has ever experienced any illness at this hotel.
We are a family of four, including two teenage girls and would thoroughly recommend this hotel to anyone looking for a quiet relaxing holiday.

  • Stayed: August 2018, traveled with family
    • Value
    • Rooms
    • Service
1  Thank juliejones2409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hassan F, General Manager at Mercure Luxor Karnak, responded to this reviewResponded September 9, 2018

Dear Ms.Julie
We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,

Hassan Fahmy
General Manager
Mercure Luxor Karnak

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2018

This was our 4th holiday at the Mercure Luxor in the last 18 months. We stayed at the hotel for 17 nights in August 2018. We were a party of 9 (4 adults and 5 teenagers).

I posted a detailed review of the hotel following our visit in April 2017, so I won’t repeat this information here. Instead I’ll explain why we keep returning to this hotel. The answer is the hotel staff. Everyone is so friendly and happy to see us. The staff want to help and ensure that guests have a great holiday. Nothing is too much trouble. Many of the hotel staff have become our friends.
I also want to highlight that none of our group suffered from any illness during our holiday. We ate breakfast, lunch and dinner at the hotel every day and laid by the pool where temperatures exceeded 40c in the shade.
We had a wonderful holiday in what has become our ‘second home’. I would thoroughly recommend a visit to this amazing place. We will be returning for some winter sun later this year.

  • Stayed: August 2018, traveled with family
    • Value
    • Location
    • Service
4  Thank TNorthan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hassan F, General Manager at Mercure Luxor Karnak, responded to this reviewResponded September 7, 2018

Dear Mr.Northan
We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,

Hassan Fahmy
General Manager
Mercure Luxor Karnak

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2018 via mobile

We stayed here for 1 night before we flew to Cairo. Our room was very clean and we enjoyed a good night sleep. The staff were very helpful and friendly. The do not accept English pounds but the barman changed it into Egyptian pounds for us. Our evening food was included and I was disappointed with the choice of food, but the food we did have was very good.

Stayed: August 2018, traveled as a couple
2  Thank Joanne N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hassan F, General Manager at Mercure Luxor Karnak, responded to this reviewResponded September 8, 2018

Dear Ms.Joanne
We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,

Hassan Fahmy
General Manager
Mercure Luxor Karnak

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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