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Reviewed May 28, 2019

We throughly enjoyed our stay at the Winter Palace which was so opulent and charming. The decor was just beautiful and the gardens well maintained. The room was spacious with all the necessary amenities incorporating old world charm with a lovely view of the garden. The staff were extremely obliging and helpful. Breakfast was sumptuous and dinner in the gardens most enjoyable.
Situated facing the Nile this property is highly recommended.
Cheers - Juls

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank JulsMelbourne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SHAWERSelim, General Manager at Sofitel Winter Palace Luxor, responded to this reviewResponded May 31, 2019

Dear valued Guest,
Greetings from the land of the Pharaohs! We very much appreciate your comments regarding your recent stay at the Sofitel Winter Palace Luxor. We surely appreciated that you took a few moments to leave us an excellent feedback about your stay,
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.
Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.
Warm Regards,
Selim SHAWER
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2019

Really enjoyed this hotel. We had a room in the main (old) building looking out onto the Nile. The room was huge, high ceilings, and a wonderfully decadent feel, as does most of the hotel. Really charming and elegant place to stay, and not expensive.

The gardens are a treat. Dinner in the gardens at night is a beautiful experience.

We only stayed one night but I could have stayed more - we had been on a cruise on the Nile but in hindsight, this would make a far better base for doing most of the trips, and then stay at the Cataract in Aswan for trips in that area.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank quintopino
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SHAWERSelim, General Manager at Sofitel Winter Palace Luxor, responded to this reviewResponded May 31, 2019

Dear valued Guest,
Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us.
Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much.
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
With best regards,
Selim SHAWER
General Manager

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Reviewed May 22, 2019 via mobile

What a heritage hotel just beside Nile!! Felt like living in a palace. Beautiful garden on the back. And a lovely pool. All star hotel. Excellent staffs. Take a cruise in the Nile and enjoy the majistic Karnak, Valleys of the Kings and Queen
.

Date of stay: August 2018
Trip type: Traveled with family
Thank ahmedr607
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SHAWERSelim, General Manager at Sofitel Winter Palace Luxor, responded to this reviewResponded May 25, 2019

Dear valued Guest,
Thank you for your interest in Sofitel Winter Palace Luxor and we are delighted hosting you with us. We are indeed very pleased on the way you describe your luxury experience at the Hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. Thank you so much for your valuable recommendation.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Warmest regards,
Selim SHAWER
General Manager

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Reviewed May 21, 2019

We stayed in the old hotel at the Winter Palace and it was GRAND in every way. We had a majestic and large room on the top floor with views of the old temples right out our window. I have never seen such wide hallways or such high ceilings. It was a trip back to a grander time but with all the modern amenities and a lovely staff. Don't miss this jewel.

Room tip: Top floor of the old hotel facing the temples. Or large room on the first floor with a private patio in the sumptious gardens.
Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank DPHou
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SHAWERSelim, General Manager at Sofitel Winter Palace Luxor, responded to this reviewResponded May 22, 2019

Dear valued Guest,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Sofitel Winter Palace Luxor hotel with us and Tripadvisor readers.We are glad to know you fully enjoyed the historical charm of the great Old palace where lots of the presidents and celebrities have stayed in which was built in 1886. Thank you so much for your valuable recommendation and we hope that on your future visits to Luxor, The Sofitel Winter Palace will be your destination again as we look forward to welcoming you back.
Warm Regards,
Selim SHAWER
General Manager

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Reviewed May 19, 2019 via mobile

This was a fantastic experience. We had great rooms with great views. The service was impeccable and the food delicious. I would recommend to anyone Most of the staff were bilingual so it was easy to communicate. Guests were from all over the world.

Date of stay: May 2019
Trip type: Traveled as a couple
2  Thank 668russellc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SHAWERSelim, General Manager at Sofitel Winter Palace Luxor, responded to this reviewResponded May 19, 2019

Dear valued Guest,
Thank you very much for sharing this great review of your recent stay at Sofitel Winter Palace. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience.The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best Regards,
Selim SHAWER
General Manager

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