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“The best weather & beautiful hotel”

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Movenpick Resort Aswan
Ranked #2 of 22 Hotels in Aswan
Certificate of Excellence
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“The best weather & beautiful hotel”
Reviewed January 10, 2014 via mobile

This was our second visit to Aswan. It is a really beautiful hotel at a wonderful location in the Nile. The hotel is providing a free daily boat service from the island to the city. The staff & service were very good. Breakfast was very good and had enough choices. We were delighted with our choice.
Thank you for Mr . Mohamed F.O MGR, Mrs. Hanaa reservation MGR and all reception & Bellman team.
special thanks from my son ADAM to his friend Mr. Bahaa restaurants Manager

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nabilooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aiman Z, General Manager at Movenpick Resort Aswan, responded to this review, January 11, 2014
Dear our loyal and beloved-Guest,

Please let us thank you for posting your precious review for Moevenpick Resort Aswan on Trip Advisor website followed by excellent rating and positive feedback.

We are delighted to know that you've enjoyed your overall stay and we are extremely happy to know that our team succeeded to reflect our aim to offer you with "Dedicated friendly service + true Values ".

We’ve passed on your nice thanks to the whole mentioned team who joins me and hope that you will keep Moevenpick Aswan in your good memories.

Looking forward to welcoming you again soon at our resort or at any of our properties worldwide and we remain


With best Regards,

Aiman Zaki
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,333 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (162)
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English first
Cairo, Al Qahirah, Egypt
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 10, 2014

Although we stayed for only 1 night, it was an amazing experience, the view and the scenery was magnificent, all the staff were very helpful and friendly (especially the front desk smiley girl), Breakfast was rich, the pool was not much heated, but it was fine according to the weather of Jan, we have been upgraded to a superior room for free, I would recommend it specially for honeymooners and relaxation seekers.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ahmad_ElSayed_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aiman Z, General Manager at Movenpick Resort Aswan, responded to this review, January 11, 2014
Dear our valued-guest;

Please let me thank you for posting your precious feedback about your recent stay at Moevenpick Resort Aswan on Trip Advisor,

We are delighted to know that you have enjoyed your overall stay with us and many thanks for your wonderful recommendation for our property.

We do hope you will keep Moevenpick Resort Aswan in your good memory and waiting to serve you again for another fantastic stay.


Sincerely,


Aiman Zaki
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
121 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed January 5, 2014

My wife and I stayed in this hotel for 4 nights over New Years last week. It's on an island in the middle of the Nile and there's a small motor boat that ferries you across every 5 minutes. The rates were reasonable and the hotel was really good. The room was large (take a Nile view room - it's worth it) and everything worked well. Breakfast was good and we had dinner at the Panorama Restaurant (on the 13th floor) - the view was simply stunning. All staff we met were extremely friendly and kind. Aswan is a very relaxed place and a great location to chill and relax. Cruising on the deep blue river Nile is just something else - especially at sunset :-)

Before I forget - a friend was staying in the Duplex Suites on the ground floor - he said it was perfect (worth the extra money). Maybe you want to try that too :-)

Room Tip: Nile View :-)
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ihabelghazzawi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aiman Z, General Manager at Movenpick Resort Aswan, responded to this review, January 5, 2014
Dear our beloved-guests;

Please let me thank you for posting your precious feedback about your recent stay at Moevenpick Resort Aswan on Trip Advisor website followed by positive comment and excellent rating.

We are delighted to know that you have enjoyed your overall stay with us, many thanks for your nice recommendation for our truly dedicated Services and hospitality.

Lastly, we do hope that you will keep Moevenpick Resort Aswan in your good memory and waiting to serve you and your esteemed family again for another wonderful stay at your second home.


Cordially,


Aiman Zaki
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed January 5, 2014

The whole experience was amazing.
The hotel location and staff are perfect.
Some issues were somehow annoying, these would make a difference if solved:
- Wifi is for money
- Water bottles not complimentary (only complimentary for 1st night)
- Furniture is old and need renovation

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ramy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aiman Z, General Manager at Movenpick Resort Aswan, responded to this review, January 5, 2014
Dear our valued-Guest ;

please let us thank you for posting your valuable review on trip advisor based on your recent stay in January 2014 at Moevenpick Resort Aswan.

We are delighted to know that you've enjoyed your overall stay with us and many thanks for your kind expression about our location with (Heaven)

All your sent comments has been noted strongly and it will be discussed with the operational team concern at soonest, As we consider our guests comments and observation as a valuable source to review our performance and strive to achieve excellent standards of service to be presented to our future guests.

Lastly, We do Looking forward to welcoming you and your esteemed family back again soon for long stay at our resort or at any of our properties worldwide and we remain.

With best regards,


Aiman Zaki
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Al Qahirah, Egypt
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 3, 2014

We spent 4 days there .. it's a wonderful place in a wonderful city, Aswan . I loved the cozy surroundings, the service was excellent, everything was perfect . Very Clean . The Buffet always perfect .

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EmanOsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aiman Z, General Manager at Movenpick Resort Aswan, responded to this review, January 3, 2014
Dear our beloved guests,

I would like to thank you very much for posting your precious review on Trip Advisor about your recent stay in December .2013 at our Moevenpick Resort Aswan, based on high rating and wonderful praise on the high quality of service and hospitality.

Please allow me to send you our admiration and appreciation, on behalf of the whole Team, who read your beautiful comments and consider your warm compliments as an indescribable reward.

We hope it will not be too long before we welcoming you and your family back again soon to our resort or to any of our properties worldwide.


With best regards,


Aiman Zaki
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 2, 2014

We stayed at Movenpick during the first week of January in a superior room (302). The room has 2 balconies one overlooking the east bank of the nile and the other with a side view of the same bank. The room was very clean, the staff are hospitable and you can't beat the view. The location is just superb!

With a 5 minute free ferry you can get to the corniche and from there it is a 5 minute walk to the Souk and El Masry restaurant. El Dokka restaurant is about 15 minutes walk. From the corniche you can take a felucca or motorboat to the botanical garden island (cheaper than if you take from the dock at the hotel).

Gharb Seheil is 20 minutes by taxi (30LE) it is a more authentic Nubian village with shops and a boutique hotel called Anakato which has a serene view and a cafeteria with cheap drinks (2 juices and 2 teas for 25LE) but take the driver's number so that he picks you up after.

If you take a room on the east bank, the warm sunrise sun will wake you up, otherwise on the otherside you can watch the sunset.

Helpful?
Thank Sabbour
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Aiman Z, General Manager at Movenpick Resort Aswan, responded to this review, January 3, 2014
Dear our valued-guest;

Please let me thank you for posting your precious feedback about your recent stay at Moevenpick Resort Aswan on Trip Advisor followed by Excellent rating & positive comments.

We are delighted to know that you have enjoyed your overall stay with us. Moreover, we are very much appreciating your nice words in favor of our property; it’s really motivated the whole team to continue offering dedicated service to our valued-guests.

Lastly, we do hope you will keep Moevenpick Resort Aswan in your good memory and waiting to serve you again for third outstanding stay.


Cordially,

Aiman Zaki
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Adelaide, Australia
Level 6 Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 31, 2013

Stayed three nights. Superior room with view of the Botanic Gardens. Room was clean and well appointed, included tea & coffee making facilities (very welcome) Kingsize bed was comfortable and the linen new and in good repair. Housekeeping reset the room daily.

Room had been renovated since some of the earlier reviews and building work was occurring on the new site. Building work was not intrusive to our room.

Due to tourism drought, the facility was very quiet with low occupancy. This affected some of the amenities on offer, ie there was no buffet evening meals, and the menu was limited. Bar areas and some lounges weren't open, and the shops in the mall only opened for one of the evening we were there.

Staff were friendly and attentive. We had no issues with check in or check out. Front desk was helpful with small extras and questions.
The ATM in the lobby was functional, saving us a trip to the bank on the Aswan corniche.

Room service was prompt and the food good. Portions are large. The packed lunch we ordered for the last day was very large and contained several full sized, filled, bread rolls. If it had a 2nd bottle of water in it, it would have been plenty for two. Everything in it was freshly made and well wrapped.
Breakfast was buffet style and comprehensive. It was included in our package.

Coldest weather in may years meant eating at the top of the tower was VERY cold. (this was the only option on the first night) next two night, downstairs was open and was heated.
Afternoon Service at the pool side for food and drinks was very good and the staff very friendly & efficient (good fresh lemon drinks, cold bottled water, and excellent pizza. (very large portion size.. we should have shared one pizza)
We used the massage service. We were very satisfied with the skill and efficiency of the two massage providers. A late booking wasn't a hassle and the service was polite and gender appropriate.

Opportunities for improvement:
Signage on the Aswan Corniche was poor. Our transfer driver missed the dock location first try as it is not clearly signed for the Moevenpick.

Touts at the dock tried to fool us into taking their boat and not the Hotel one. Hotel staff need to be in clearly identifiable clothing so you know who you are talking to, especially on the Aswan side.

A non smoking room does not mean it is free of residual smoke smell and a heavy dose of air freshener doesn't really help. We realise Egypt is still a 'smoking' country and staff probably can't smell it, but to non smokers it is noticeable. Hopefully, truly smoke free rooms will be located in the new build?

The room fire detector has a constantly flashing green led. Common enough, but at night, with the blackout curtains closed, this one can actually light up your white bedding in a green glow! If you are a light sensitive sleeper it takes getting used to (or open the curtains a bit to dilute it..)

Front desk and lift signs need to be current to the available amenities. We asked were dinner was at check in and were told the Orangery, only to find at dinner time only the tower was open (which is the fine dining room, at the top floor, different building/elevators).

Room Tip: Rooms facing the Botanic Gardens have nice peaceful aspects. Closer to the main building avoids vi...
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bushwalker_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aiman Z, General Manager at Movenpick Resort Aswan, responded to this review, January 3, 2014
Dear Our Valued-Guest,

Please let us thank you for posting your valuable review on Trip Advisor based on recent stay at Moevenpick Aswan,

We are pleased to know that you enjoyed your overall stay with us. We took note of your all said comments and it will be discuss with the operational team concern at soonest. as we believe that our guests comments is a great source for us to review our performance and to strive in achieving excellent standards of product and services to all our future guests .

Hence, we do hope that we will have the pleasure of welcoming you and your esteemed family back again soon to Moevenpick Resort Aswan or to any of our properties worldwide.

With best regards,

Aiman Zaki
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Movenpick Resort Aswan

Property: Movenpick Resort Aswan
Address: Elephantine Island | PO Box 62, Aswan 81111, Egypt
Phone Number:
Location: Egypt > Nile River Valley > Aswan Governorate > Aswan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Aswan
#2 Romantic Hotel in Aswan
#2 Luxury Hotel in Aswan
Price Range (Based on Average Rates): $
Hotel Class:5 star — Movenpick Resort Aswan 5*
Number of rooms: 404
Official Description (provided by the hotel):
Welcome to the Nile. The Mövenpick Resort Aswan stands out by Virtue of its secluded setting amid tropical gardens set on an island in the Nile. The perfect hotel for relaxing and enjoying the luxury amenities during an exciting stay. ... more   less 
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Also Known As:
Moevenpick Resort Aswan Hotel Aswan
Moevenpick Hotel Aswan
Aswan Moevenpick Hotel

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