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“very good hotel”

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Sofitel Legend Old Cataract Aswan
Ranked #1 of 22 Hotels in Aswan
Certificate of Excellence
Luxor
Level Contributor
3 reviews
“very good hotel”
Reviewed February 24, 2013

it is a very nice & good hotel used to be a palace before 1952,located in Aswan City -Egypt and relay its service very Excellent ,Very nice room in the palace, with nice amenities toiletries and food & beverage. Room was spotless, it is Hotel with History & views of the River Nile

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank malsisi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldCataractManagemnt, Front Office Manager at Sofitel Legend Old Cataract Aswan, responded to this review, February 26, 2013
Dear Sir,

We are delighted to hear that you had a wonderful stay with us at Sofitel Legend Old Cataract.

It is a reward in itself to receive such a praise from your side as our employees work very hard to make sure our guest feel particularly taken care of in our hotel special environment.

Thank you so much for staying with us.

We hope to welcome you back in the near future.

Sincerely,

Rushdee Hosany
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (263)
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Sittingbourne, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 24, 2013

we loved this hotel and would go back tomorrow.the whole experience from breakfast time on the verandah eating croissants with warm chocolate poured over them watching feluccas sail by.to the evening strolling down to the restaurant with the warm breeze on you then after your meal spending the last part of the evening back on the verandah with a long cool drink before bed time.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank weloveholidays18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldCataractManagemnt, Front Office Manager at Sofitel Legend Old Cataract Aswan, responded to this review, February 26, 2013
Dear Madam/ Sir,

Thank you for choosing Sofitel Legend Old Cataract for your recent visit to Aswan.

We would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. Exceeding guest expectations is our highest priorities and it is always gratifying to receive such compliments.

Your positive feedback has been shared with the team this will encourage them in their pursuit for excellence.

We look forward to welcome you back very soon.

Sincerely,

Rushdee Hosany
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
160 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed February 22, 2013

Stayed at the Sofitel legend old cataract for two nights last week. I found it exceptional. Very nice room in the palace, with nice amenities toiletries and food & beverage. Room was spotless, we had breakfast by the terrace both days, the weather was perfect, dinner at 1902 on valentine's night. It was superb, food was excellent, service was good. Overall a very nice evening. The service for breakfast is a little slow, however it's not a business hotel as such. You need to enjoy the panoramic view of the Nile, listen to the birds, the soft music and enjoy yourself. I found the previous review very unreasonable and over exaggerating. Overall it's an experience that it shouldn't be missed if you happen to visit Aswan.

Room Tip: Don't go there to pick, just enjoy the ambiance, the view and the history that exists in this pr...
See more room tips
  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldCataractManagemnt, Front Office Manager at Sofitel Legend Old Cataract Aswan, responded to this review, February 24, 2013
Dear Sir,

Thank you for taking the time to write a review on your stay at Sofitel Legend Old Cataract.

We are delighted to know that you had a wonderful stay with us.

We share all the feedback with the management and employees and reviews such as yours help in staff motivation and recognition.

We hope to welcome you back on your next visit to Aswan.

Sincerely,

Rushdee Hosany
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 21, 2013

We love authentic travel and are willing to pay a price for it but what we saw was just sad:
the Old Cataract is now an international style Sofitel. You can really see the branding! Half the style you would find at any other Sofitel: modern downlights in the ceilings, asian chandeliers, partly asian furnitures - even in the room of the old wings!? We stayed both in the old and new wing and the old was not worth the extra pay. Views in the new wing are even greate, plus the whole modern style fits more the modern building. So if you go, we recommend the new wing rooms.

The restaurant 1902 is still victorian and the view from the terrace is still great - so got there even you don´t have a room.

Service was extremely submissive but the job was not done! The breakfasts is not a buffet but just an "étagère" and they "forgot" twice to hand us the menu for additional (free) orders. Jazz music was played throughout the day like we would sit in a New York bar at midnight, so forget about the morning breeze with the birds and the ship sounds coming up the nile - you won´t hear it!

bottom line: this place has sadly lost its charme and style!

Room Tip: go to the new wing! skip the breakfast, dine at the 1902!
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank axel t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldCataractManagemnt, Front Office Manager at Sofitel Legend Old Cataract Aswan, responded to this review, February 28, 2013
Dear Madam/ Sir,

Thank you for choosing the Sofitel Legend Old Cataract for your stay in Aswan.

We have carefully read your comments and are most grateful to you for your time.

The Nile Wing indeed offers a different experience versus the Palace Wing and we are glad to learn you felt comfortable at the Nile Wing.

I deeply apologize for the inconvenience caused to you at breakfast. Please rest reassured we are conducting trainings of our Ambassadors to improvise the service that we aspire for and that our guests deserve. Trust our guests are most important to us and we spare no efforts to ensure their comfort and convenience at all times.

We wish to have the opportunity to serve you again in the future.

Yours faithfully,

Rushdee Hosany
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed February 19, 2013 via mobile

My son wanted to help write this. He says the swimming pool had a great jacuzzi in it and the sun beds were the size of double beds. We had room service as we didn't want to dress up for dinner. The menu was extensive and the food was excellent. The menu caters to all tastes. We had a suite with a massive bed and a huge bathroom. It had 2 TVs and a sofa. There was also a massive mini bar. It was very clean.

Stayed February 2013, traveled with family
Helpful?
Thank Gingetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldCataractManagemnt, Front Office Manager at Sofitel Legend Old Cataract Aswan, responded to this review, February 20, 2013
Dear Madam,

Thank you for choosing Sofitel Legend Old Cataract for your recent visit to Aswan.

We are very pleased to learn you and your son enjoyed your stay with us and I would like to thank you for your feedback. Exceeding our guest expectations is our highest priorities and it is always gratifying to receive such praise.

We have indeed shared your feedback with the team. Your comments will encourage them in their pursuit for excellence.

I look forward to welcome you back in the not too distant future.

Sincerely,

Rushdee Hosany
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 18, 2013

My friend and I spent two nights at the Old Cataract in the middle of a busy tour of the country. This gorgeous hotel provided the beauty, luxury and tranquillity that we absolutely needed at that point. The refurbishment has been done with impeccable taste retaining the old, classic decor while also providing the traveller with all of the luxuries to which we would like to become accustomed! We had a large suite in the new section with a breathtaking view up and down the Nile and over the infinite pool. The pool is heated to the same temperature as the air and the pool attendants are attentive and accommodating - towels, shade, food, drinks - whatever you want. The so-called " Oriental Restaurant" near the water's edge is cozy and attractive for dinner (though not particularly oriental in food or décor). We made a meal from the mezzes menu which gave us variety and just the right amounts - all delicious. Alas, the hotel was almost empty when we were there (in peak season) - people are afraid to go to Egypt but they need not be - we had wonderful guides and felt safe at all times.

Room Tip: Choose a room in the new section for pure luxury and views.
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Heather G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldCataractManagemnt, Front Office Manager at Sofitel Legend Old Cataract Aswan, responded to this review, February 20, 2013
Dear Madam/ Sir,

Thank you for choosing Sofitel Legend Old Cataract for your recent visit to Aswan.

We would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit with your friend. We are pleased to know that you liked the way the hotel has been renovated and that the facilities were to your taste.

Your positive feedback has been shared with the team this will encourage them to continue their efforts in the same way.

I look forward to welcome you back very soon.

Sincerely,

Rushdee Hosany
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Limerick, Ireland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 18, 2013

The Old Cataract Hotel

The Old Cataract Hotel in Aswan just could be our new favorite hotel! The hotel is beautifully located on the east bank of the Nile overlooking Elephantine Island, Aswan’s oldest settlement, and the ruins of a temple dedicated to Khnum, god of the Nile floods. Sitting and imaging what the original temple looked like while watching the swan-like felluccas sailing by is absolute heaven!

The hotel was originally built by Thomas Cook in 1899 to encourage tourism to Egypt. The hotel was completely restored and reopened for business in 2011 (one of the Sofitel Legend hotels). The renovation has been artfully done so that one can still imagine Winston Churchill smoking a cigar in the bar, or Agatha Christie roaming the hotel and relaxing for high tea on the famous Terrace.

There is a very large swimming pool (also overlooking the Nile) which was wonderfully warm when we visited in January. There are three restaurants (Continental, French and Oriental), so lots of variety and the quality of the food and presentation was lovely. The high tea served on the terrace is a meal in itself, so one afternoon we had that in lieu of dinner.



The staff are charming and very well trained. There are also Customer Service Representatives that solicit suggestions for improvement. The Nubian Museum is just a 10 minute walk from the Old Cataract and is well worth a visit.

Our junior suite was absolutely palatial, and we would have been happy to live there for months! We had two balconies overlooking the Nile, a living room, bar area, dressing room, bed room and the best bathroom! We really recommend a multi-night stay for a lot of luxury and a haven of peace in the vast desert.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Holly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldCataractManagemnt, Front Office Manager at Sofitel Legend Old Cataract Aswan, responded to this review, February 21, 2013
Dear Madam/ Sir,

We are pleased to know that you stayed at Sofitel Legend Old Cataract during your recent visit to Aswan.

We are very pleased to learn you enjoyed your visit and I would like to thank you for your positive feedback and the small piece of history about our hotel which you provided.

Your comments have been shared with the team which will motivate them to continue their efforts in providing our valuable customers with quality products and services.

We look forward to welcoming you back very soon.

Sincerely,

Rushdee Hosany
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Legend Old Cataract Aswan

Property: Sofitel Legend Old Cataract Aswan
Address: Abtal El Tahrir Street, Aswan, Egypt
Phone Number:
Location: Egypt > Nile River Valley > Aswan Governorate > Aswan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Aswan
#1 Romantic Hotel in Aswan
#1 Spa Hotel in Aswan
#1 Family Hotel in Aswan
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Legend Old Cataract Aswan 5*
Number of rooms: 131
Official Description (provided by the hotel):
Hotel Complex encompassing famous Victorian-style Cataract Hotel & adjacent high-rise New Cataract Hotel (1963). ... more   less 
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Also Known As:
Sofitel Legend Old Cataract Aswan Hotel Aswan
Accor Old Cataract Aswan
Sofitel Aswan
Aswan Sofitel

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