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“Movenpick October”

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Movenpick Hotel & Casino Cairo-Media City
Ranked #10 of 41 Hotels in Giza
Cairo, Egypt
1 review
“Movenpick October”
5 of 5 bubbles Reviewed March 9, 2013

I really enjoyed the staying at the hotel. The location was very impressive and the cleanliness. As for the suite it was very large and comfortable. As for the food; there was a variety of it . And the qualiy of food was perfect.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dahlia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, Guest Relations Manager at Movenpick Hotel & Casino Cairo-Media City, responded to this review, March 10, 2013
Warm Greetings from Moevenpick Hotel & Casino Cairo Media City.

I would like to express our greatest appreciation for giving us the chance of serving you. Please be sure that each guest’s opinion is very valuable to us and we are delighted to know that we took part of your good memories while staying with us. Thank you very much for your attention and loyalty to Moevenpick Hotels and please know that it is an honor for us to have such wonderful guests as yourself. We look forward to welcome you back in the nearest future and please be sure that we will take all measures to insure your satisfaction at all times.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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928 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Level Contributor
60 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 bubbles Reviewed March 8, 2013

I am normally a positive person who tries to find positives in everything, So I'll start with the positives.

The property is a truly beautiful one with a large pool and and really nice gardens. You can tell that the people at Mövenpick know their place well.

My problem was that I was given a room on the ground floor, which is fine if the building has good sound proofing. That of course was not the case. I was awakened many times by people talking to each other outside, housekeepers banging on neighboring doors and shouting at the top of their lungs "HOUSKEEEEEPIIIIINNNGGGGG" , at one point my brother woke up asking if that was for us!

Another problem was room service, I had the sea bass which was very bland and flavorless, my brother's burger came with cold fries on the side.

Overall, it's a good hotel to get something done, but don't expect to be staying at a typical Mövenpick.

Room Tip: Choose rooms on upper floors.
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aziz90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, Guest Relations Manager at Movenpick Hotel & Casino Cairo-Media City, responded to this review, March 9, 2013
Warm Greetings from Moevenpick Hotel & Casino Cairo Media-City.

I would like to express our greatest appreciation for your honest feed back and we truly regret if we were not able to meet your expectations in any way. Please be sure that each guest’s opinion is very valuable to us and we take all comments very seriously to improve our services in the best way possible. Unfortunately we were not successful in making your stay with us more memorable, and for that we truly apologize. Once again please accept our sincere apologies and all we wish for is for another chance to try to change this experience. Thank you very much for your attention and loyalty to Moevenpick Hotels and please know that it is an honor for us to have such wonderful guests as yourself. We look forward to welcome you back in the nearest future and please be sure that we will take all measures to insure your satisfaction at all times.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brasov, Romania
1 review
5 of 5 bubbles Reviewed March 5, 2013

I want to thank everyone very much for the wonderful hospitality and really everyone showed great care. One of the few hotels that the staff show care for the guest and great follow up regarding all comments, christina from the front desk is really nice and hospitable and we really enjoyed the fruits she sent for us. i will come back with my family in the summer and hope to see everyone very soon.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank salahmansy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, Guest Relations Manager at Movenpick Hotel & Casino Cairo-Media City, responded to this review, March 6, 2013
Warm Greetings from Moevenpick Hotel & Casino Cairo Media City.

I would like to express our greatest appreciation for giving us the chance of serving you. Please be sure that each guest’s opinion is very valuable to us and we are delighted to know that we took part of your good memories while staying with us. Thank you very much for your attention and loyalty to Moevenpick Hotels and please know that it is an honor for us to have such wonderful guests as yourself. We look forward to welcome you back in the nearest future and please be sure that we will take all measures to insure your satisfaction at all times.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
2 reviews
4 of 5 bubbles Reviewed March 4, 2013

on my seventh visit, it became here like a second home to me. Well trained staff in every section. Everybody do his/her best to make me feel comfortable. Thanks Mr. Killiney for your leadership to this place.
I only have one comment regarding the music on the main restaurant, which is a bit loud for some one who has sensitive ears like me. Same thing regarding house keeping individuals' tone of voice while working around the rooms.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moushir F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, Guest Relations Manager at Movenpick Hotel & Casino Cairo-Media City, responded to this review, March 6, 2013
Warm Greetings from Moevenpick Hotel & Casino Cairo Media City.

I would like to express our greatest appreciation for giving us the chance of serving you. Please be sure that each guest’s opinion is very valuable to us and we are delighted to know that we took part of your good memories while staying with us. Thank you very much for your attention and loyalty to Moevenpick Hotels and please know that it is an honor for us to have such wonderful guests as yourself. We look forward to welcome you back in the nearest future and please be sure that we will take all measures to insure your satisfaction at all times.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malta
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed February 22, 2013

Excellent ... Excellent .... Excellent
Facilities, amenities and service are top standard.
Only negative comment regards location since quite distant from airport and from central Cairo while basic services are lacking in immediate neighbourhood.
Very suitable for holiday travel but not very convenient for business travel
David Ghersci

Room Tip: Persons with disabilities should seek accommodation units closer to the main building.
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, Guest Relations Manager at Movenpick Hotel & Casino Cairo-Media City, responded to this review, February 23, 2013
Warm Greetings from Moevenpick Hotel & Casino Cairo Media City.

I would like to express our greatest appreciation for giving us the chance of serving you. Please be sure that each guest’s opinion is very valuable to us and we are delighted to know that we took part of your good memories while staying with us. Thank you very much for your attention and loyalty to Moevenpick Hotels and please know that it is an honor for us to have such wonderful guests as yourself. We look forward to welcome you back in the nearest future and please be sure that we will take all measures to insure your satisfaction at all times.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 21, 2013

This hotel is really good very confortable with the best service I ever see. Thanks for everybody working in this hotel trying to make your stay the best ever. Special thanks to Mohamed Fahmi reception manager that is always very kind and helpfull.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LeandroDuca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, Guest Relations Manager at Movenpick Hotel & Casino Cairo-Media City, responded to this review, February 23, 2013
Warm Greetings from Moevenpick Hotel & Casino Cairo Media City.

I would like to express our greatest appreciation for giving us the chance of serving you. Please be sure that each guest’s opinion is very valuable to us and we are delighted to know that we took part of your good memories while staying with us. Thank you very much for your attention and loyalty to Moevenpick Hotels and please know that it is an honor for us to have such wonderful guests as yourself. We look forward to welcome you back in the nearest future and please be sure that we will take all measures to insure your satisfaction at all times.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennington, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 17, 2013

I always stay in movenpick all over the world for the great care and service we recieve. the food is great and the connection you make with the guest is really outstanding. i mentioned a very minor problem in the room to christina, your guest relation manager and it was done in a minute which really surprised me and my wife. thanks to her and all the moevenpick team for a wonderful stay

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank klaus T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina S, Guest Relations Manager at Movenpick Hotel & Casino Cairo-Media City, responded to this review, February 18, 2013
Warm Greetings from Moevenpick Hotel & Casino Cairo Media-City.

I would like to express our greatest appreciation for your positive feed back. Please be sure that each guest’s opinion is very valuable to us and we take all comments very seriously to improve our services in the best way possible. Thank you very much for your attention and loyalty to Moevenpick Hotels and please know that it is an honor for us to have such wonderful guests as yourself. We look forward to welcome you back in the nearest future and please be sure that we will take all measures to insure your satisfaction at all times.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Movenpick Hotel & Casino Cairo-Media City

Property: Movenpick Hotel & Casino Cairo-Media City
Address: 6th Of October District, Giza 12451, Egypt
Phone Number:
Location: Egypt > Giza Governorate > Giza
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Giza
#6 Spa Hotel in Giza
#6 Romantic Hotel in Giza
#7 Business Hotel in Giza
#9 Luxury Hotel in Giza
Price Range (Based on Average Rates): $
Hotel Class:5 star — Movenpick Hotel & Casino Cairo-Media City 5*
Number of rooms: 360
Official Description (provided by the hotel):
Welcome to the land of Pharoahs. Situated in a green setting outside the city centre of Cairo, the Mövenpick Hotel & Casino Cairo-Media City is an idealic oasis for business executives and visitors to the nearby pyramids of Giza and the film studios. The most popular casino in the area is open 24 hours. Also, we provide a relaxing atmosphere for families with small children with the availabilty of our kids club, available during the day time. Also our valued guests can enjoy our Tennis and Football courts available for their fitness needs. ... more   less 
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Also Known As:
Moevenpick Hotel Giza
Movenpick Hotel & Casino Cairo-Media City Egypt/Giza

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