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“Nice comfy hotel.”

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Hilton Pyramids Golf
Ranked #4 of 41 Hotels in Giza
Certificate of Excellence
Alexandria, Egypt
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Nice comfy hotel.”
Reviewed July 11, 2014 via mobile

We stayed for just one night but had a good stay.Good rooms sizewise and cleanlinesswise. Food was good but my only take was that there were no free beverages(juice machines) over dinner and we had to buy our own. The other problem is the size of the pool as the hotel was fully booked,the pool is to small to cater to such numbers. People who came a bit late were really upset because they couldn't even find sun beds to sit on. Staff are very friendly and sweet. A small kids' park with a trampoline in is available plus a kids club with some games for the children to play with. Free access to Gold's Gym but make sure to bring a sports attire to be let in.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OttaLouly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mali2010, General Manager at Hilton Pyramids Golf, responded to this review, July 13, 2014
Dear valuable guest

Thank you for choosing to stay at our Hilton Pyramids Golf Resort.

I am glad that you have enjoyed your stay with us and that you like our unique specious rooms with breathtaking golf view, the Kids playing area and the quality of food at the breakfast and dinner.

Also, I would like to thank you for the excellent rating that you have given to us in all the areas of Services, Cleanliness, Quality and Value.

We are looking forward to welcoming you once more to Hilton Pyramids Golf Resort and any of our Hilton Family of Hotels worldwide in the near future.

Regards,

Ahmed Salama

General Manager
Hilton Pyramids Golf Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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799 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
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English first
London, United Kingdom
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 9, 2014

Stayed here a couple of times on business trips. Overall stay was comfortable and staff were helpful.

First impressions are good but once you stay for few weeks you start noticing some short comings which I admit are not major but with the name Hilton, expectations are certainly high.

Externally the hotel and its amenities look great but looking into finishing touches of bathroom/rooms make you want more. Example: Bathrooms in all the 3 occassions I stayed here had new tiling but the grout between tiles was not cleaned and the white grout and silicone around the washbasins at the corners was smudged/spread onto nearby tiles - nothing major but visually it was not pleasing as you know you are staying in Hilton and someone has not done the job well.

Will I stay again: Yes definitely if I am on business but with Family I would prefer a place like Mena House

Room Tip: Ask for rooms facing the Golf Course
See more room tips
  • Stayed December 2013, traveled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RK-Kaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mali2010, Manager at Hilton Pyramids Golf, responded to this review, July 10, 2014
Dear Sir/ Madam,

Thank you for choosing Hilton Pyramids Golf Resort for your recent stay and for taking the time to apply your genuine opinion at our page at the tripadvisor site.

We are glad that you have enjoyed your stays with us and glad to hear you describing our hotel and services as “Decent food, comfortable sleep and Golf course behind the hotel” and thank you for the excellent rating that you have given to us in all the areas of Services, Cleanliness, Quality and Value.

Concerning your feedback about the new tiling finishing and grout finishing at the bathroom I have relayed/ discussed with the department heads concerned, and We will take this feedback in to account in our immediate actions and in our future rooms refurbishments as well.

Please accept my sincere apologies for any inconvenience this might have caused during your stay with us. It is only through valuable feedback received from our valuable guests such as your good self, that we are able to maintain and further improve the quality of our services/ facilities.

Thank you once again for your feedback, and for every future visit that allow us to welcome you at your home away from home Hilton Pyramids Golf Resort.

Sincerely,

Mohamed Ali

Quality Control Manager
Hilton Pyramids Golf Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grenoble, France
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 28, 2014 via mobile

i've stayed here a few times and have always appreciated the reception.

the staff are certainly the highlight. from the bar staff to the kitchen staff all was excellent. a special mention to the person who collects guests at the airport. we are made feel valued right on arrival!

Stayed June 2014, traveled on business
Helpful?
1 Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mali2010, General Manager at Hilton Pyramids Golf, responded to this review, June 30, 2014
Dear Valuable Guest,

Greetings from Hilton Pyramids Golf Resort.

We are happy to see the nice comments you posted on TripAdvisor and we are glad that you enjoyed your stay with us.

Your thanks note and comments have been noted and communicated to Hilton Pyramids Golf Resort team who is always keen and willing to achieve our Hilton company promise ' to ensure every guest feels valued, respected and cared for'

Thank you once again for your feedback, and for every future visit that allow us to welcome you at your home away from home Hilton Pyramids Golf Resort.

Sincerely,

Ahmed Salama
General Manager

Hilton Pyramids Golf Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 25, 2014

I stayed many times at this nice hotel.
The new part of it has a great view over the pool. Golf green landscape is great.

If you love the ancient Egyptian you will surely love the decoration of the new rooms/ suites .
A great breakfast is being served with traditional and continental food.

It is also not far from the great Pyramids for 20 minutes by car.

Room Tip: Have a room with jacuzzi and swimming pool view.
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tamer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mali2010, General Manager at Hilton Pyramids Golf, responded to this review, June 30, 2014
Dear Valuabel Guest,

Greetings from Hilton Pyramids Golf Resort.

We are happy to see the nice comments you posted on TripAdvisor and we are glad that you enjoyed and liked our rooms and suites decorations, the food and beverage experience and the value for price and the level of services we offer to our valued guests.

I would like to thank you once again for your feedback, and I do hope to welcome you back to Hilton Pyramids Golf Resort in the near future.

Thank you and best regards,

Ahmed Salama
General Manager

Hilton Pyramids Golf Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampere, Finland
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 12, 2014

I stayed in Hilton Pyramids because I had an early business meeting in 6th of October City the following morning.

The hotel is large, and a bit difficult to get your head around the directions. Especially after a positive incident at the reception (tool long a story to tell in details) which resulted an upgrade to Presidential Suite.

I had access to Executive Lounge which I used for late snack and breakfast. To be honest Executive lounge was a disappointment in both occasions; snacks in the evening were trying to mimic different cuisines with no success, and breakfast was a bit tasteless. Wifi worked well.

Gym was nice with a lot of tread mills etc for a short exercise before evening snack.

Reception area was chaotic; one thing I hate when I check in, or check out, is that the receptionist talks on the phone at the same time when dealing with me, and this time it was extreme.

For the Presidential Suite, massive, a bit tacky, creepy, .... Don't waste your money on it.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kari A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mali2010, Manager at Hilton Pyramids Golf, responded to this review, June 30, 2014
Dear Guest,

Thank you very much for choosing to stay at Hilton Pyramids Golf resort and for taking the time to write about your own experience at our page at the tripadvisor site.

We greatly appreciate any comments made by our customers and constantly strive to achieve the highest quality standards. We would like to thank you for your constructive feedback, which I have relayed/ discussed with the department heads concerned, in order to take the necessary action where possible.

Please accept my sincere apologies for any inconvenience this might caused during your stay with us. We are pleased that you have enjoyed your stay with us at The Pyramids Golf Resort and we place great value on your continued relationship with Hilton.

We are looking forward to welcoming you once again at the Hilton Pyramids Golf Resort and any Hilton Worldwide portfolio of Hotels in the near future.

In the meanwhile, if I can be of assistance, please contact me directly.

Thank you and best regards,

Mohamed Ali

Quality Control Manager
Hilton Pyramids Golf Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 11, 2014

Nice hotel in a good location, excellent service for good price. Highly recommend this hotel for all either coming .individually or in groups, alone or with family and kid clean rooms, professional stuff, delicious food and good price. Nothing else we should expect from a hotel

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank R3M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mali2010, Manager at Hilton Pyramids Golf, responded to this review, June 30, 2014
Dear Guest,

Greetings from Hilton Pyramids Golf Resort.

We are happy to see the nice comments you posted on TripAdvisor and we are glad that you enjoyed and liked our hotel location, the cleanliness level and the value for price and the level of services we offer to our valued guests.

We would like to thank you for your recommendation and for applying your genuine opinion at our page.

We and I at Hilton Pyramids Golf Resort do hope to welcome you back in the near future.

Thank you and best regards,

Sincerely,

Mohamed Ali
Quality Control Manager
Hilton Pyramids Golf Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
3 reviews
3 hotel reviews
Reviewed June 11, 2014

One of the best Hotels in Cairo for great family experience I recommend Hilton Pyramids for your weekends and quick relaxing days for you and your family. Thanks to the great staff and the excellent Hospitality

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ahmed N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mali2010, Manager at Hilton Pyramids Golf, responded to this review, June 30, 2014
Dear Guest,

Thank you for choosing Hilton Pyramids Golf Resort for your recent stay and for taking the time to apply your genuine opinion at our page at the tripadvisor site.

We are happy to know that you liked the hotel and to considering it during your relaxing days.

We are looking forward to welcoming you once more to Hilton Pyramids Golf Resort and any of our Hilton Family of Hotels worldwide in the near future.
Sincerely,

Mohamed Ali

Quality Control Manager
Hilton Pyramids Golf Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Pyramids Golf

Property: Hilton Pyramids Golf
Address: Dreamland, El Wahat Road | 6th of October City, Giza 2500, Egypt
Phone Number:
Location: Egypt > Giza Governorate > Giza
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Giza
#1 Family Hotel in Giza
#3 Luxury Hotel in Giza
#3 Spa Hotel in Giza
#3 Romantic Hotel in Giza
#5 Business Hotel in Giza
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Pyramids Golf 5*
Number of rooms: 229
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Priceline, Travelocity, Orbitz, Booking.com, Hotwire, TripOnline SA, Hotels.com, Cancelon, HotelQuickly and HRS so you can book your Hilton Pyramids Golf reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Pyramids Golf Hotel Giza
Hilton Pyramids Hotel
Hilton Pyramids Resort
Hilton Cairo
Cairo Hilton
Hilton Pyramids Golf Egypt/Giza

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