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“Fantastic”

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Hilton Pyramids Golf
Ranked #4 of 41 Hotels in Giza
Certificate of Excellence
Cairo, Egypt
Level 4 Contributor
42 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Fantastic”
Reviewed February 19, 2014 via mobile

Hilton pyramids golf resort has many reasons to stay and back again and again. The hotel has a large pool in city hotels and large rooms. The golf view outstanding. Suite with golf view never see better. Staff very friendly and helpful. The gentlemen at front office are the best. Executive lounge has a golf view and so friendly staff. You fall in love with this hotel. I do recommend this hotel to all kind of travelers.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mohamed-Salem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mali2010, Manager at Hilton Pyramids Golf, responded to this review, April 13, 2014
Dear valuable guest,

I am glad that you have enjoyed your stay at our new “Executive Lounge Floor" and thank you for the excellent rating that you have given to us in all the areas of Services, Cleanliness, Quality and Value.

Also, Your thanks note and comments have been noted and communicated to Hilton Pyramids Golf Resort team who is always keen and willing to achieve our Hilton company promise ' to ensure every guest feels valued, respected and cared for'

Thank you once again for your feedback, and for every future visit that allow us to welcome you at your home away from home Hilton Pyramids Golf Resort.

Best of regards,

Mohamed Ali

Quality Control Manager
Hilton Pyramids Golf Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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821 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Cairo, Egypt
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 18, 2014

I went to this hotel to spend the valentine's day night but it was really disappointing when the guest relation officer rejected to put my surprise gift I made for my wife in our room before the check in. Finally my problem was solved thru the House Keeping and it went on perfectly and as I planned. I do not know if I will repeat this experience or not but I wish that the responsible officers to be more co-operative in such special events.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sherif O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mali2010, Manager at Hilton Pyramids Golf, responded to this review, April 13, 2014
Our Dear valuable guest,

Happy Valentine's Day...

Thank you for taking the time to write to us through our guest survey site and our tripadvisore page regarding your recent stay at Hilton Pyramids Golf Resort.

First of all, On behalf of the Hotel management, please accept our sincere apology for any inconvenience that might have caused you.

Please rest assured that we always strive to provide a service quality and satisfy hotel customers at different levels, based on the details you provided in your comments we deeply regret that we have fallen short of that goal, hence we were concerned with the reported issue related to the special handling of your gift which I have relayed/ discussed with the department heads concerned, in order to take the necessary action and prevent any future re-occurrences.

I would like to thank you once again for your feedback, and for every future visit that allow us to welcome you at your home away from home Hilton Pyramids Golf Resort.

Regards,

Ahmed Salama

General Manager
Hilton Pyramids Golf Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cairo, Egypt
1 review
Reviewed February 13, 2014

I would like to recommend Hilton Pyramids Golf Resort Hotel for anybody who wants to stay in Cairo. Its a wonderful place for leisure and really I enjoyed my stay with the family . The staff are very attentive to all details and I am speechless to describe the level of service and hospitality which exceeded my expectation. Once again thank you really and i will be back for sure.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ahmed H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mali2010, Manager at Hilton Pyramids Golf, responded to this review, February 16, 2014
Dear Mr. Ahmed,

Thank you for choosing Hilton Pyramids Golf Resort for your recent stay and for taking the time to apply your genuine opinion at our page at the tripadvisor site.

I am glad that you have enjoyed your stay with us and thank you for the excellent rating that you have given to us in all the areas of Services, Cleanliness, Quality and Value.

Your thanks note and comments have been noted and communicated to Hilton Pyramids Golf Resort team who is always keen and willing to achieve our Hilton company promise ' to ensure every guest feels valued, respected and cared for'

Thank you once again for your feedback, and for every future visit that allow us to welcome you at your home away from home Hilton Pyramids Golf Resort.

Sincerely,

Mohamed Ali
Quality Control Manager
Hilton Pyramids Golf Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Al Qahirah, Egypt
Level 4 Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed February 12, 2014 via mobile

As I am always stressing in my all reviews on tripadvisor .. Before someone planning a trip , he has to decide his needs in the place he is seeking. Hilton pyramids golf resort is an ideal place for a relaxing weekend away from Cairo's awful crowd.

I checked the hotel ranking on trip advisor ... Actually it was disappointing for me , yet the hilton brand trust pushed me to take the risk (don't always rely on this ,specially in Egypt).

From the first moment I entered the lobby, I felt relaxed, lobby was not that luxury you may expect of hilton , yet it was really simple and chic with a well chosen colors and furniture.

Service : The really magnificent characteristic in this hotel (and actually in most hilton hotels) was the warm HOSPITALITY , staff were really great. Helpful, polite and always smiling.

Room: I checked into the executive deluxe room, it was really beautiful, large, clean, colors was really nice and chic, I liked it. Room had access to the executive lounge which was really great for food and service quality.

Food: very good

Overall experience and recommendations: a very good hotel, ideal for a nearby weekend relaxing vacation. The executive category is a very good option.
The only disadvantage of this hotel is the "boring night" ... No night entertainment especially in vacations and high season periods, all you can do during night is to have "Shisha" at " Diwan" lounge or play "billiard" or to watch TV at your room !!!!

I highly recommend this hotel.

Stayed February 2014
Helpful?
Thank Dr-Bassim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mali2010, Manager at Hilton Pyramids Golf, responded to this review, February 16, 2014
Our Dear Dr. Bassem,

Greetings from Hilton Pyramids Golf Resort.

We are happy to see the nice comments you posted on TripAdvisor and we are glad that you enjoyed and liked our hotel services, the Executive Floor experience and the value for price and the level of services we offer to our valued guests.

We would like to thank you for your recommendation and for your constructive feedback concerning the entertainment activities which was one of the point we planned for it and from a short time ago we succeeded to launch our new entertainment program... as a start will cover the weekends i.e. On Thursday& Fridays a belly dancer show at the OB's Bar
.
I would like to thank you once again for your feedback, and I do hope to welcome you back to Hilton Pyramids Golf Resort in the near future.

Thank you and best regards,

Sincerely,

Mohamed Ali
Quality Control Manager
Hilton Pyramids Golf Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 10, 2014

If you would like to enjoy with your family away from stress you have to choose Hilton pyramids golf to stay as its staff are so friendly and helpful using all ways of communications to ensure your satisfaction,its a nice place nearby mall of Arabia and dream park where you can enjoy your stay in and around the hotel and I do recommend rooms with Jacuzzi on the pool to get rid of stress, you won't find any hotel in October city could be compared with Hilton pyramids according to the quality & taste of food also rooms cleanliness and helpfulness of Front office and restaurants staff.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ash_mallah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mali2010, Manager at Hilton Pyramids Golf, responded to this review, February 11, 2014
Dear Mr.Malah,

Thank you for choosing Hilton Pyramids Golf Resort for your recent stay and for taking the time to apply your genuine opinion at our page at the tripadvisor site.

I am glad that you have enjoyed your stay with us and thank you for the excellent rating that you have given to us in all the areas of Services, Cleanliness, food quality and the Value.

Your thanks note and comments have been noted and communicated to Hilton Pyramids Golf Resort team who is always keen and willing to achieve our Hilton company promise ' to ensure every guest feels valued, respected and cared for'.

We are looking forward to welcoming you once more to Hilton Pyramids Golf Resort and any of our Hilton Family of Hotels worldwide in the near future.

Sincerely,

Mohamed Ali

Quality Control Manager
Hilton Pyramids Golf Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
1 review
Reviewed February 3, 2014

I have stopped at this hotel more than a dozen times over the last 5 years and found it getting slowly dated. However after a year away I returned and though general décor is still in some need of attention, the addition of an Executive Lounge with free wifi and refreshment made all the difference to the business worker. I'll be back.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Cari N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mali2010, Manager at Hilton Pyramids Golf, responded to this review, February 5, 2014
Dear Mr.Cari,

Welcome Back...

I am glad that you have enjoyed your stay at our new “Executive Lounge Floor" and thank you for the excellent rating that you have given to us in all the areas of Services, Cleanliness, Quality and Value.

I would like to share with you that we are currently planning for a rooms’ renovation that will be announced shortly with some of the addition facilities upgrades.

Your thanks note and comments have been noted and communicated to Hilton Pyramids Golf Resort team who is always keen and willing to achieve our Hilton company promise ' to ensure every guest feels valued, respected and cared for'

Thank you once again for your feedback, and for every future visit that allow us to welcome you at your home away from home Hilton Pyramids Golf Resort.

Sincerely,

Mohamed Ali

Quality Control Manager
Hilton Pyramids Golf Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cairo
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 1, 2014

if you would like to stay at quite resort in giza and closest to pyramids and industrial zone at 6 of october city you can choose the best resort at this region and nearest to the grand egyptians museum in the future

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank belalzohdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mali2010, Manager at Hilton Pyramids Golf, responded to this review, February 5, 2014
Dear Mr. Zohdy,

Thank you for choosing to stay with us and for applying your genuine opinion in the Trip Advisor site.

We highly appreciate your recommendation of our hotel and we are more than delighted to read your generous comments appreciating our hotel facilities, our amazing rooms with the huge space and the unforgettable breath taking view/ location with the unique services by a dedicated team.

Your kind compliments have been shared with the entire team who felt motivated upon hearing such words.

We look forward to welcoming your beloved family back soon.

Mohamed Ali

Quality Control Manager
Hilton Pyramids Golf Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Pyramids Golf

Property: Hilton Pyramids Golf
Address: Dreamland, El Wahat Road | 6th of October City, Giza 2500, Egypt
Phone Number:
Location: Egypt > Giza Governorate > Giza
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Giza
#1 Top resorts Hotel in Giza
#3 Spa Hotel in Giza
#3 Romantic Hotel in Giza
#3 Luxury Hotel in Giza
#5 Business Hotel in Giza
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Pyramids Golf 5*
Number of rooms: 229
Reservation Options:
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Also Known As:
Hilton Pyramids Golf Hotel Giza
Hilton Pyramids Hotel
Hilton Pyramids Resort
Hilton Cairo
Cairo Hilton
Hilton Pyramids Golf Egypt/Giza

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