We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good hotel - good value.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Mercure Cairo Le Sphinx
Ranked #8 of 42 Hotels in Giza
Reviewed March 28, 2013

This was our first stop in Cairo. Beds were extremely comfortable. I believe all rooms are potentially smoking and thus was a little stinky to my finicky Canadian nose. However, spotless and well maintained. The free buffet breakfast was good value, lots of tasty things to choose from. The restaurants were good, sadly almost empty due to the lack of tourism. This did not affect the options, though, the full menu was available. View of the Pyramids amazing.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank gypsygrrl99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this reviewResponded March 30, 2013

We would like to thank you for your recent visit to Mercure Cairo Le Sphinx. It was truly a pleasure to serve you.

I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal, hence our non-stop attempts to develop and improve the quality of service remains our main objective to deliver the best service our guests deserve.

Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit.

We wish you all the best in your businesss and personal endeavours.

Sincerely yours

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,449)
There are newer reviews for Mercure Cairo Le Sphinx
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

525 - 531 of 1,450 reviews

Reviewed March 27, 2013

I enjoyed my stay in the Hotel. The Team from the reception was super friendly , especially Hana and Sarah. This Hotel is a very nice tip for everybody for vacation and for Business. Had during my stay my Engagment in Cairo and as Hana getting knowledge from this they organized a small engagment surprise. And presentet us a delicious cake. Thanks again for this.Will come again

  • Stayed: March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
3  Thank hans_reil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this reviewResponded March 30, 2013

Thank you very much for your wonderful comment. I am so glad that we were able to meet your expectation .

In Mercure we aim to provide the highest quality of service to our guests as they deserve the very best.

I will share your comment with the whole team which certainly will boost and encourage them to always give their utmost efforts that might reward them with such happiness and beautiful words.

We look forward for your next visit, wishing you all the best.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2013

Stayed here for 3 nights from 8th March, Staff were lovely room was clean and peaceful, we had a garden view room, if you have a pool view it is noisier but you get a great view of the pyramids, but traffic noise is never ending even through the night. The food was excellent never tasted better we were on half board, the only problem we had was there were a place advertised on the hotel website to eat and when we got there it was no longer in use especially the coffee cafe snack bar. You can get a snack at the bar but it is all served with chips and ends up being a meal, really only wanted a luch time snack. There was a nice italian reastuarant but we just used the buffett in the evening it had hot and cold food. There did'nt seem to be many umberella's at the pool side, plenty of beds, the pool was lovely and clean.
I dont think there is much outside of the hotel but to be truthfull we did'nt venture out on our own as we were warned about being pestered to death so it put us off. We had a guide to take us to the pyramids and they were amazing we even went into the large pyramid but be warned you are bent double and it is uncomfortable I hurt my leg and shoulder but glad I did it although there is not much to see inside. Be warned you will be pestered at pyramids you just have to be firm and be very careful with your money. Another trip was to the museum in Cairo saw all of King Tut's wealth well worth visit. Tipping is very big in Egypt and expected,we were warned, but still not prepared enough. All in all we had an amazing time and will never ever forget it.

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank pat t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this reviewResponded March 28, 2013

Thank you very much for your wonderful comment. I am so glad that we were able to meet your expectation .

In Mercure we aim to provide the highest quality of service to our guests as they deserve the very best.

I will share your comment with the whole team which certainly will boost and encourage them to always give their utmost efforts that might reward them with such happiness and beautiful words.

We look forward for your next visit, wishing you all the best.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2013

We stayed at the Mercure for two nights at the beginning of our tour of Egypt and again at the end. Both times we had great ease checking in and Hana in particular was friendly and helpful. The reception area is beautiful and the restaurants easily located. Both rooms we stayed in were lovely, clean and comfortable. Although the hotel is situated in a high traffic area (do yourself a favor and spend some time on the roof of the hotel and watch the traffic. It's interesting) we did not have any trouble with noise levels from the street. We made use of both the Romeo and Juliet restaurant and room service for dinners and the staff were friendly and the food good. We also had lunch at the bar with its amazing view of the pyramids. All in all we enjoyed our stay and have no complaints. The rooms provided what we needed, the staff were helpful and friendly and we were very comfortable. Thank you to everyone who made our stay enjoyable.

Stayed: March 2013, traveled with friends
4  Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this reviewResponded March 28, 2013

Thank you very much for your wonderful comment. I am so glad that we were able to meet your expectation .

In Mercure we aim to provide the highest quality of service to our guests as they deserve the very best.

I will share your comment with the whole team which certainly will boost and encourage them to always give their utmost efforts that might reward them with such happiness and beautiful words.

We look forward for your next visit, wishing you all the best.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2013

I booked just the night for the 16 March and I enjoyed the hotel and I recommed it.
The room is recent and with sufficient area. From the swiming pool you can see the very well the pyramids since you are near ( not near enough to go on foot).

The lest enjoyable things is that is very far from the airport and city centre, but if you are going to see the pyramds it´s ok. The other thing is that the restaurant is closed until April so don´t forget to have dinner before you go to the hotel.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank RMota75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this reviewResponded March 28, 2013

We would like to thank you for your recent visit to Mercure Cairo Le Sphinx. It was truly a pleasure to serve you.

I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal, hence our non-stop attempts to develop and improve the quality of service remains our main objective to deliver the best service our guests deserve.

Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit.

We wish you all the best in your businesss and personal endeavours.

Sincerely yours

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2013

A large chain hotel with good views of the pyramids from our room and the pool area. There is a huge lobby/lounge area with free wifi (chargeable cable connector in room) and lots of places to sit. There are a few shops to browse/buy souvenirs (scarfs, t-shirts, jewellery, postcards, snacks, etc.) – there was the usual pressure to buy and ‘free gifts’ but all delivered in a friendly and unthreatening way.

The inclusive breakfast buffet was varied and we had lunch at the Italian ‘Romeo and Juliet’ which was … OK. All staff were very friendly, if not super-efficient.

We had a comfortable and decent-sized room, although the bathroom could have been a bit cleaner and the shower was a bit variable – alternating hot and cold presumably depending on the neighbours’ use of hot cold water. We had to ask for towels twice after the wet ones had been removed – the cleaner seemed surprised we wanted more! The air conditioning was a bit noisy to leave on all night.

They took the usual pre-authorisation of my credit card and then charged incidentals to this even though we had swiped and signed off on a different card during check out. So far only 1 charge has been taken.

All in all, not what I would rate as 5 star, but a decent comfortable hotel to which I would return.

Room Tip: Ask for a pyramid view - I never tired of looking out at them.
  • Stayed: March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank La-Mermaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this reviewResponded March 27, 2013

Thank you very much for your wonderful comment. I am so glad that we were able to meet your expectation .

In Mercure we aim to provide the highest quality of service to our guests as they deserve the very best.

I will share your comment with the whole team which certainly will boost and encourage them to always give their utmost efforts that might reward them with such happiness and beautiful words.

We look forward for your next visit, wishing you all the best.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2013

If you are on a very short trip just to see the Sphinx and Giza pyramids, then this is a good location with a quick cab ride taking you to the site and views from the hotel of the pyramids. But anything longer than a couple of nights and you might find this is too far away from everywhere else to make it worthwhile.
If it really was 5 star luxury on the outskirts of a bustling city, you could justify staying here longer. But for me, it was rather underwhelming as a 5 star experience and compared to that of the US or the far east.
The rooms were very average, those over-looking the pyramids were excessively noisy with the 24hr traffic outside the window, the service was variable and mostly not what is on offer in normal 5 star hotels, and the food was fairly basic. The spa was unwelcoming and being served your drink from a can without a glass and ice is a little unusual for a 5 star!
If I was disappointed by the very average looking hotel entrance, it perhaps was the best introduction to what was inside.
There was nothing wrong with this hotel - it just wasn't the 5 star, birthday special I was expecting.

  • Stayed: February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Mez65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this reviewResponded March 25, 2013

Thank you for your comments on trip advisor. Seemingly we were unable to meet with your expectation this time. Rest assure we are taking all steps to improve the quality of service.

Hopefully you give us another chance to better serve you in the future and restore your regard to our hotel.

Meantime, we wish you all the best in your personal and business endeavours.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Giza hotels
0.2 mi away
Le Meridien Pyramids Hotel & Spa
0.5 mi away
Mena House Hotel
Mena House Hotel
#3 of 42 in Giza
1,577 reviews
1.3 mi away
Pyramids View Inn
Pyramids View Inn
#1 of 42 in Giza
666 reviews
Show Prices
Show Prices
Show Prices
3.0 mi away
Barcelo Cairo Pyramids
1.4 mi away
Best View Pyramids Hotel
6.7 mi away
Movenpick Hotel Cairo-Media City
Show Prices
Show Prices
Show Prices

Been to Mercure Cairo Le Sphinx? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Cairo Le Sphinx

Address: 1 Cairo Alex Desert Rd. El Remaya Sq. El Haram, Giza 12556, Egypt
Phone Number:
Location: Egypt > Giza Governorate > Giza
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Giza
#7 Luxury Hotel in Giza
#8 Business Hotel in Giza
Price Range: $50 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Cairo Le Sphinx 5*
Number of rooms: 280
Official Description (provided by the hotel):
Mercure Cairo Le Sphinx combines an exciting location & incomparable service. This impressive hotel offers its guests a unique opportunity to explore the historical surroundings in total comfort & convenience. Located in a magnificent park at the foot of the Giza Pyramids & the Sphinx, 35 km from Cairo international airport, this 5-star hotel is ideal for leisure & relaxation seekers with its various recreational facilities as well as business trips with its two fully equipped meeting rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Prestigia, Agoda, ACCOR, Orbitz, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Mercure Cairo Le Sphinx reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Cairo Le Sphinx Hotel Giza
Sofitel Hotel Giza
Sofitel Giza
Giza Sofitel
Mercure Cairo Le Sphinx Egypt/Giza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing