We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Well worth a visit” 5 of 5 bubbles
Review of Mercure Cairo Le Sphinx

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Mercure Cairo Le Sphinx
Ranked #11 of 40 Hotels in Giza
London, United Kingdom
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Well worth a visit”
5 of 5 bubbles Reviewed November 2, 2012

Cairo taxi drivers do not know this hotel, which apparently was a Sheraton until fairly recently. As a result, it can be a real problem getting there! We arrived late at night at Cairo airport and tried to find a taxi with a meter - (following advice on tripadvisor!), but none of them had one. One taxi driver said he would take us for 120 EP (a bit over £12), which we agreed to pay. After leaving the airport it soon became clear that (a) he spoke very little English, (b) he had no idea of the location of the hotel and thought it was in Giza town somewhere and (c) he wanted 250 EP when he eventually figured it out by stopping and asking people!

Taxi fares vary enormously. We found that the best approach was first to find out if the driver spoke English (they all claim to do so, but most can only say a few key phrases), then to check whether they had a meter and only accept to go with them if they agreed to use it. Even then, it is pot luck, because some of the meters have been illegally altered to increase the fares dramatically. For example, from the hotel to the Egyptian Antiquities Museum cost us 20 EP, but the return journey was 50 EP. Finding a taxi, however, is very easy – there are lots of them. Just flag one down, check whether he is willing to use his meter and send him on his way if he won’t!

We finally got to the hotel on our first night at around 1 am after driving around for about 80 minutes (the taxi driver got lost!) and went straight to bed. The following morning, we looked out from the roof of the hotel at the magnificent sight of the pyramids, just about 1 km away. Although that is easily within walking distance, I would not really recommend doing that on your own, because you will be targeted by the local hustlers - it gets really tiring.

We really enjoyed our stay at this hotel and would recommend it for short breaks. The pool was nice and the room was really huge - we actually got a suite instead of just a room. There is quite a difference in price between the rooms with a pyramid view and those facing the garden; it is really not worth paying the extra for a pyramid view, because you can’t see them at night (it is dark!) and during the day you probably want to be away from the hotel visiting things…. Also, the rooms facing the gardens at the back of the hotel are considerably quieter. The hotel faces busy roads and every driver believes in maximum possible use of his horn, even at night, so if you get one of those rooms with a pyramid view, you will probably want to take some good earplugs!

We ate on the rooftop restaurant at night with a view of the pyramids - although they are not lit up all the time, there are occasional beams of light every few minutes that show them up. Prices at the restaurant would undoubtedly seem outrageous to Egyptians, but by British standards they were quite good and they had some reasonable local wines on offer. What a joy to have dinner in the open air at the end of October - the temperature was around 21 C at night and up to about 30 C during the day, which was perfect. There is a nice little gym by the pool, which I used every day. Free wireless internet in the reception area was also useful. The hotel offers its own taxi service, but at prices considerably above those of the street taxis outside. The exchange rate offered for currency exchange was similar to that at the airport.

We visited at a time when it was a public holiday, so many Egyptian families were at the hotel. Everyone seemed to have a great time! The staff were friendly and efficient. We were impressed by the range of food available at breakfast.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review, November 4, 2012
We are extremely happy to read that your recent visit to Mercure Cairo Le Sphinx was an enjoyable and delightful one.

Entire guest satisfaction is our main objective, therefore we are glad that the accommodation and quality of service had met with your expectations.

I will convey your comments to the hotel team members so they are aware of their contribution in attaining your satisfaction.

We hope you will give us the pleasure of welcoming you once again and become a regular guest.

We wish you all the best in your business and personal endeavours.

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,360 reviews from our community

Traveler rating
    388
    461
    308
    127
    76
See reviews for
305
465
143
91
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed October 24, 2012

Stayed here for 3 nights in October with my husband and 2 children. The best bit about this hotel is the location as we could see the Pyramids from our room and you can have a meal outside on the rooftop restaurant at night and watch the Pyramids being lit up. We also loved watching the traffic just outside the hotel.

The hotel has a nice pool area for relaxing after sight-seeing. No complaints from us, however if we were staying longer the 1 room for 4 of us would seem too small as there is very little storage. Perfectly fine for a few nights though.

Some of the soft furnishings could do with being replaced as some of the chairs are starting to look a bit grubby but then it cant be easy to keep them clean as Giza is quite dusty and sandy.

Room Tip: Request a Pyramid view.
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
7 Thank EH4family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review, October 25, 2012
It is always a thrill to get a feedback, particularly when it is positive as your experience was.

We strive everyday to ensure our guests have a wonderful stay and marvelous time at Mercure Cairo Le Sphinx hotel.

Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members.

While compliments are always appreciated, we also hope that you would tell us if we ever disappointed you. If you have a chance, please ask for myself or the manager on duty the next time you visit us so we may thank you personally.

Thank you again for your kind comments and patronage. We look forward to serving you again soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed October 22, 2012

We picked this hotel as it's close to the Pyramids, probably 10-15min walk to the main entrance. We (me and my girlfriend) were advised (hassled) numerous times in the hotel to hire an over-priced guide or book a tour, but there is no need, and it was no problem at all. We were also hassled inside and outside the Pyramids, but that happens in Egypt. Everyone was polite once you'd said no and walked on. It's much better, in my opinion, to do it yourself, with no time constraints, or "guide" following you around, or being tied to a larger group. The road outside the hotel is very busy and noisy (horn central), but easily crossed a bit further down towards the Pyramids. The hotel rooms are comfortable and more than adequate, and much cheaper than the Mena Hotel, which is right next to the entrance to the Pyramids. If you've got money to burn and don't fancy the walk, stay there. The roof-top restaurant at the Mercure overlooks the Pyramids, but as they're not lit up at night, all you see is the endless traffic and roundabout. It's definitely not the most romantic of places. I would return to this hotel if I was going to revisit the Pyramids. I just wouldn't get a hotel transfer from the Airport. Half the price with a local taxi. All in all, a pleasant stay, and walking around the Pyramids was a fantastic experience, especially just the two of us wandering through the desert dunes.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank andypr1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review, October 24, 2012
Thank you for spending your recent vacation at Mercure Cairo Le Sphinx hotel. We are glad that your experience was satisfactory and that your vacation was a happy one.

In Mercure we do our best to enure the convenience to our guest along with the highest service quality.

I and the hotel team would love to see you once again in the near future.

All the best in your personal and professional life.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed October 17, 2012

My family and I stayed 4 nights at this place and it was an excellent base for discovering the pyramids of Gizeh, Saqqara and Memphis. We enjoyed the large pool area with the nice garden a lot and the service was very friendly at all times. Before choosing this hotel I noticed various comments regarding bad food. We've eaten twice in the restaurant 'Romeo & Juliette' and the food was very tasty. This hotel is really recommendable, however If you expect a luxury 5 stars hotel you should rather go to Mena House Oberoi.

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank Adrian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review, October 19, 2012
Thank you for your recent stay at Mercure Cairo Le Sphinx. It was truely a pleasure to serve you.

In Mercure we strive to provide our best quality of service to our guests and we are delighted that the time you spend with us was an enjoyable one.

The whole team of Mercure Cairo Le Sphinx hotel would love to see again and again and become a regular guest.

We wish all the best in your personal and business endeavours.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cabo San Lucas
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 13, 2012

On our recent trip to Cairo, arriving 9/11/2012 - the same day protests began at the American Consulate's Offices, we felt safe and well cared for at this lovely hotel. The staff members we encountered were very kind and helpful people.

The grounds were impeccably manicured and the hotel was clean, modern, and grand. The gym and spa area were being remodeled while we were there, so they were closed; but the pool was inviting.


There is an open area on the second level with seating on one side and a billiard table on the other.

There are restaurants on site serving a variety of foods (from hamburgers to an international buffet). We enjoyed room service the most! That could have had something to do with the amount of traveling we had been doing and were were just tired by the time we had seen what we wanted to see during the days. We enjoyed the room service and lounging in our comfortable room/sitting on the balcony.

I would recommend this hotel to anyone looking for a nice, safe place to stay in Giza. We had a lovely view of the pyramids from our suite's balcony.

Room Tip: Unless you "long" (as we did) to have a view of the pyramids, you may want to request a ro...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank cabowife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review, October 17, 2012
We are extremely happy to read that your recent visit to Mercure Cairo Le Sphinx was an enjoyable and delightful one.

Entire guest satisfaction is our main objective, therefore we are glad that the accommodation and quality of service had met with your expectations.

I will convey your comments to the hotel team members so they are aware of their contribution in attaining your satisfaction.

We hope you will give us the pleasure of welcoming you once again and become a regular guest.

We wish you all the best in your business and personal endeavours.

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed October 6, 2012

Doing Cairo is an experience not to be missed and this hotel is a good base. However the staff are a little off hand - this may be because of the high turnover of guests but it can marr your stay. If you are looking to be independent use the Taxi service opposite the main reception. For the cost of one person doing the guided tours offered by holiday firms four of you can be taken to the sights of Cairo. The drivers are with you and will help you find what you want to see. They also take you through the nightmare that is Cairo traffic! If in doubt shut your eyes!!!

The breakfasts were good but the restaurants a little over priced. It is much better to find somewhere local and eat out if you can. We felt that the rooms were rather tired and in need of refurbishing. The seals on the shower doors was ineffective.

If your guides ask to take credit card authorisation for the hotel be aware that the transaction can remain pending after you leave. Make sure you get the hotel to cancel it before you leave. Also several of the party we ere with were aske to pay twice for phone calls or bar bills - so take care - it was better to pay by cash as you go along.

Room Tip: Try and get a pyramid view
See more room tips
  • Stayed September 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review, October 17, 2012
Thank you for posting your constructive comments.

Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service.

We are committed to providing you with the highest level of service simply because our guests deserve the very best.

We look forward to have the pleasure of welcoming you again where you would experience and touch the value of progression.

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
140 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed October 5, 2012

We stayed at the Cairo Le Sphinx twice during our tour of Egypt, once for 3 nights at the beginning of the trip and then for 2 nights at the end. Unfortunately, the two experiences were very contrasting.

The first 3 nights were great, we got a nice spacious room, good quality fixtures and fittings, balcony and it was close to the upstairs common area where the pool tables are. Service was good throughout, not to mention the excellent breakfast buffet and live music in the evenings at the restaurant. The only blot on the experience came right at the very end when we requested breakfast boxes to be provided to us as we were checking out very early for a flight. Nobody seemed to arrange these and when we eventually did get them (from a hurried member of staff from the restaurant) it was obvious they had been rushed as there were no eggs, jam or even a spoon for the yoghurt! Anyway, overall it was a good stay.

For our second visit however, everything seemed to go wrong. The room we were given had two big beds rather than one double (which just made the room feel smaller) and apparently there were no other rooms available for us to move into. The shower leaked so badly after 10 minutes most of the floor would be wet and the sink plughole couldn't be controlled so had to be taken out to prevent the sink filling up. We were moved to another room on the second night but it had the same leaking shower problem and fixtures just didn't seem as in good a condition as the room we stayed in for our first stay.

I don't think there are major issues with this hotel but I do feel like some rooms need modernisation and that was the crux of our issues, so I hope they go ahead and do that. Apart from that, location is fantastic if you want to be close to the pyramids (you can even have a view if you go to the roof) but not great if you want to be close to Cairo city centre (about an hour and half drive) so be sure you know what you want location wise. Sehraya Cafe and Abou Zeid restaurant are both walking distance with the former an especially nice outdoor place to eat. The restaurant dinner buffet isn't bad either and reasonably priced so worth a try at least once.

Room Tip: Garden view rooms are nice but not that much better than the normal ones.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank CTheWorld84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed S, Front Office Manager at Mercure Cairo Le Sphinx, responded to this review, October 17, 2012
Thank you for posting your constructive comments.

Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service.

We are committed to providing you with the highest level of service simply because our guests deserve the very best.

We look forward to have the pleasure of welcoming you again where you would experience and touch the value of progression.

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Giza hotels
0.2 mi away
Le Meridien Pyramids Hotel & Spa
0.5 mi away
Mena House Hotel
Mena House Hotel
#3 of 40 in Giza
4.5 of 5 bubbles 1,390 reviews
1.3 mi away
Pyramids View Inn
Pyramids View Inn
#2 of 40 in Giza
4.5 of 5 bubbles 586 reviews
Show Prices
Show Prices
Show Prices
3.0 mi away
Barcelo Cairo Pyramids
5.8 mi away
Four Seasons Hotel Cairo at the First Residence
1.4 mi away
Grand Pyramids Hotel
Grand Pyramids Hotel
#20 of 40 in Giza
3.5 of 5 bubbles 530 reviews
Show Prices
Show Prices
Show Prices

Been to Mercure Cairo Le Sphinx? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Cairo Le Sphinx

Property: Mercure Cairo Le Sphinx
Address: 1 Cairo Alex Desert Rd. El Remaya Sq. El Haram, Giza 12556, Egypt
Phone Number:
Location: Egypt > Giza Governorate > Giza
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Giza
#8 Business Hotel in Giza
#10 Luxury Hotel in Giza
Price Range (Based on Average Rates): $
Hotel Class:5 star — Mercure Cairo Le Sphinx 5*
Number of rooms: 280
Official Description (provided by the hotel):
Mercure Cairo Le Sphinx combines an exciting location & incomparable service. This impressive hotel offers its guests a unique opportunity to explore the historical surroundings in total comfort & convenience. Located in a magnificent park at the foot of the Giza Pyramids & the Sphinx, 35 km from Cairo international airport, this 5-star hotel is ideal for leisure & relaxation seekers with its various recreational facilities as well as business trips with its two fully equipped meeting rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Hotels.com, Prestigia and Travelocity so you can book your Mercure Cairo Le Sphinx reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Cairo Le Sphinx Hotel Giza
Sofitel Hotel Giza
Sofitel Giza
Giza Sofitel
Mercure Cairo Le Sphinx Egypt/Giza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing