So the hotel itself is a great building with a view of the Nile and a Panoramic pool. The rooms and bathrooms are spacious enough and clean, and the food is fine. The problem I have with it is the service - we wanted to add one person to our party, and had been unable to do it online, but the whole process took hours, and in the end reception asked us to go into the lounge, and make a new booking online (internet isn't free) which they could then process. We ordered room service, which whilst it came hot took a long while.
I also managed to leave something behind, and have sent numerous emails asking if it has been found, with no response from the hotel or management. This isn't to say the service wasn't very very friendly, it was just a bit clueless.
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- Also Known As:
- Swiss Hotel El Nile
- Swiss Inn Nile Hotel Egypt/Giza