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All reviewscity starswindows restaurantshopping mallinside cityindian restaurantihg memberbusiness tripbig mallguest relationshotel is locatedwelcome drinkcomfortable roomsrecommend this hotelclose to the airportcomfortable stayspecial thanksnon smoking
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Reviewed June 23, 2012

It was indded a nice staying experience in this jotel. Whenever you got bored, there wa a pool, restaurants, or the biggest mall that i have ever seen with more than 600 stores. I would like to point out that the concierge team was just awesome. I know i had lots of requests but they always helped.

Room Tip: Just stay longer than 10 days and you will get an opgrade, and choosemthe ones in the upper flores, more quiet.
  • Stayed: June 2012, traveled with family
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Thank Blerim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 1, 2012

Dear Guest,

Thank you very much for your comments; it is always through our valued guests' feedback that we maintain and ameliorate our services. Looking forward to your coming visit in the near future.

Mohamed B. Ibrahim
General Manager
Holiday Inn Cairo Citystars

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2012

Being attached to city star mall is extra premium. Cinemas and games plus restaurants
I also liked very much the uniform of the bill man

  • Stayed: June 2012
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1  Thank Sami_Mubarak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 1, 2012

Dear Guest,

Thank you very much for your nice comments; looking forward to welcoming you and your family at Holiday Inn Cairo Citystars in the very near future.

Mohamed B. Ibrahim
General Manager
Holiday Inn Cairo Citystars

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2012

not far away from the airport and away from the jammed city center, this hotel is a good choice.
the biggest mall in cairo is located at 20 meters away from the hotel entrance. Very good internet connection and fair service.

  • Stayed: June 2012, traveled on business
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2  Thank GAbouS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2012

In the busy chaos of a large city like Cairo (even more chaotic currently), this place is a good choice. The standard of the accomodation is high (I stayed in an Executive room), and the public areas are well maintained. WiFi as others have mentioned was extremely good and better than most hotels of this brand in mainland Europe.

Security is pretty tight, and whilst this means the Citystars complex is a somewhat sanitised place to spend time, if you're looking for a hassle free visit this does help.

Ate some excellent food in the Indian restaurant which was accompanied by excellent service, and the breakfast buffet was good too. Most staff were extremely courteous, although the check-in and check-out was a little lackluster. More of a smile would be good...!

It's not so far to get to downtown Cairo/Giza if the traffic is good (circa 40 minutes via the ringroad to Pyramids), but obviously a lot worse during rush hour. 15-20 minutes to the airport also.

I only booked a couple of days before arriving, and whilst the price was fairly high, I feel the hotel met my expectations.

  • Stayed: April 2012, traveled on business
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1  Thank Gibble1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MohamedI926, General Manager at Holiday Inn Cairo - Citystars, responded to this reviewResponded May 23, 2012

Dear Guest,

Thank you very much for your valuable comments; We're very pleased to learn that you enjoyed your stay with us.

We look forward to your next visit in the near future.

Kind regards,

Mohamed Ibrahim
General Manager
HOLIDAY INN CAIRO CITYSTARS HOTEL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2012

I always prefer staying in Holiday Inn-Citystar whenever i am in cairo. This hotel is very nice with very comfortable and modern features. Close to the airport. the breakfast buffet, served in the large and pleasant restaurant downstairs is really very good, with a very wide selection and a wide assortment of fruits, cheese, breads, and hot items ready to eat. All in all a pleasant stay, and I will certainly be back. It is well recommended.

Stayed: January 2012, traveled on business
1  Thank vivekkmehta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MohamedI926, General Manager at Holiday Inn Cairo - Citystars, responded to this reviewResponded May 23, 2012

Dear Guest,

Thank you very much for your nice comments reassuring us that we are on the right track following our guest satisfaction guarantees' objectives.

Looking forward to your next visit in the near future.

Kind regards,

Mohamed Ibrahim
General Manager
HOLIDAY INN CAIRO CITYSTARS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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