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“woderful hotel”

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Heliopolis Towers Hotel
Ranked #7 of 144 Hotels in Cairo
Certificate of Excellence
Reviewed June 26, 2013

this is one of best hotels in cairo
, has very good location ,near airport,
very nice ,very clean very luxury rooms with wonderful view
and very good food
a lot of restaurants
beautiful pool area with Jacuzzi

Room Tip: choose atrium view and dont choose pool view
See more room tips
  • Stayed: June 2013, traveled as a couple
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1  Thank Hany M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontTowers, Manager at Heliopolis Towers Hotel, responded to this reviewResponded July 4, 2013

Thank you so much for your above kind words. We are so glad to know that you’ve enjoyed your stay and that you’ve liked our rooms, pool and diverse cuisines. On behalf of Fairmont Heliopolis & Towers staff, we hope to welcome you back very soon.
Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Sincerely,
Yara Atlam
Manager Internet Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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511 - 517 of 858 reviews

Reviewed June 25, 2013

The hotel itself is Fantastic ,I actually stayed here in June of 2013 ..........Nice decor, clean rooms, professional service, beautiful pool area, quite, several nice restaurants of which we dined several times ,,at least 10 different 5 star restaurants serving all different types of food from italian, japanese , thai &, lebanese. It has all the facilities a traveller requires,including on the hour airport shuttle.IT IS JUST 10 MINUTES FROM Cairo AIRPORT.......so If you don't want the hassle of suffering the Cairo traffic to down town,this is the hotel to use.............
I really like it ..............

  • Stayed: June 2013, traveled on business
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Thank rania187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

This is easily the best hotel in Cairo! The hotel itself is unbelievable, had to have at least 10 different 5 star restaurants serving all different types of food from italian, japanese , thai , lebanese you name it. The service at this hotel....WOW....never been treated like this at any hotel i've stayed at all around the world! I really cant say enough good things about this hotel. If you are in cairo book this hotel otherwise your an idiot haha! Concierge guy named mohammed made my stay amazing I will be back for sure!

Ryan Toyota from Canada!

  • Stayed: June 2013, traveled as a couple
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Thank Ryan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2013

We actually stayed here in November of 2008. Best Hotel we stayed on our 2 weeks in Egypt. Nice decor, clean rooms, professional service, beautiful pool area, quite, several nice restaurants of which we dined several times and gift shops. Especially enjoyed the Italian restaurant and the breakfast buffet with delicious French pastries. Enjoyed chatting with the guys that operate the gift shops. They were very open and friendly once they realized I was from America and not Germany (??) Beautiful, expansive lobby good for watching interesting characters from all over the globe and listening to the wonderful pianist since I am a pianist myself. Pricey all around, but luckily for us my husband's work paid. We racked up quite the bill in dining in shopping, though! As other viewers have stated, it is close to airport. Only problem was for some reason the maids completely cut the cord to my travel iron! Once in a lifetime trip for us!!!I wonder what has happened to the people of Egypt that we meet on our trip and pray for them often.

  • Stayed: June 2013, traveled on business
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Thank rewt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontTowers, Manager at Heliopolis Towers Hotel, responded to this reviewResponded June 16, 2013

On behalf of Fairmont Heliopolis & Towers, I would like to thank you very much for your above kind words. We are delighted to learn that you’ve enjoyed your stay at our hotel and that you liked our rooms, services and ambience. We are also very glad to know that you liked our diverse cuisines, and that you got a chance to experience Leonardo; our authentic Italian restaurant. Please accept our apologies for the iron cord cut, we regret any inconvenience that have happened. We look forward to welcoming you back soon at Fairmont Heliopolis & Towers.
Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Best Regards.
Yara Atlam
Internet Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2013

If you don't want the hassle of suffering the Cairo traffic to down town,this is the hotel to use.
Very clean ,Large Rooms and it has all the facilities a traveller requires,including on the hour airport shuttle.

  • Stayed: May 2013, traveled on business
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Thank harrybBunbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontTowers, Manager at Heliopolis Towers Hotel, responded to this reviewResponded June 16, 2013

Thank you very much for your review. We are so happy to know that you’ve liked our rooms and facilities. Also, kindly note that in an effort to enhance the experience of all our guests, the hotel also offers a complimentary shuttle bus daily to down town Cairo. We look forward to welcoming you back soon at Fairmont Heliopolis & Towers.
Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Best Regards.
Yara Atlam
Internet Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2013 via mobile

Wonderfull but reservation Department should be more accurate with clients in details and giving correct information as well as they should send confirmation email and actually they didn't and this is lead to a miss.
I only have 1 incident with the reservation Department , misleading information and not that accurate as the rest of the hotel stuff.
I also would like to thank Amr at the reception for his fast action and fixing the problem in no time.
At the pool they do have the best service.
Over all stay I was so happy and extend my stay.

  • Stayed: May 2013
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Thank Heidi I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontTowers, Manager at Heliopolis Towers Hotel, responded to this reviewResponded June 16, 2013

On behalf of Fairmont Heliopolis & Towers, I would like to thank you very much for your review. We are so happy to know that you’ve enjoyed your stay and that you’ve liked our quality of service and have found our staff very helpful. Regarding your concern about our reservations department, kindly note that that it has been taken into consideration by the hotel management, who always aim to refine services and turn our guests’ moments into memories. Please accept our apologies for any inconvenience that have happened. We look forward to welcoming you back soon at Fairmont Heliopolis & Towers.
Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Best Regards.
Yara Atlam
Internet Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2013

We didn't spend much time at this hotel - we chose this hotel because its 10 mins from Cairo airport and the price was pretty reasonable for a 5-star hotel. I would say this hotel is more like 4 stars hotel based on western standards - the rooms were fine and the breakfast had a good selection. The lobby area can use some renovation (furniture looking pretty tired). We booked a King bed but got Twins instead, but that was sorted out pretty quickly by the hotel staff. Service was pretty good.

  • Stayed: November 2012, traveled as a couple
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Thank snoweeeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Heliopolis Towers Hotel

Address: El Shaheed Sayed Zakaria Street | Horreya, Heliopolis, Cairo 2480, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#7 Luxury Hotel in Cairo
#8 Business Hotel in Cairo
#15 Romantic Hotel in Cairo
Price Range: $171 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heliopolis Towers Hotel 5*
Number of rooms: 247
Official Description (provided by the hotel):
At the heart of Cairo’s diplomatic and presidential neighborhood, few minutes away from Cairo International Airport elegantly stands the Fairmont Towers, Heliopolis, a luxury Cairo, Egypt hotel.The design of Fairmont Towers, Heliopolis, Cairo, Egypt hotel comprises a unique mix of contemporary art and authentic décor that echoes modern Cairo along with the distinct Egyptian heritage. From the unequalled spacious guest rooms to the state-of-the-art conference facilities, from the water passages across diverse array of restaurants’With 835 guest rooms and suites providing the most lavish Cairo, Egypt accommodation, 15 superlative dining choices, 69 thousand square feet of Cairo banquet space, unrivalled range of guest services and recreational facilities that incorporate squash, tennis, and beach-volley courts, fully-equipped health club, 3 swimming pools, kids pool and play ground, beauty salon, and convenient shopping choices, Fairmont Towers, Heliopolis portray a destination on its own. ... more   less 
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Also Known As:
Fairmont Towers Heliopolis Hotel Cairo
Fairmont Hotel Cairo
Fairmont Cairo
Cairo Fairmont

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