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Reviewed May 5, 2009

We stayed (Triple bedroom)in total 6 nights. When got back to the hotel from the hot desert we were served nice cold drinks without asking for it by the front desk, when George saw how tired we were. The guide Emad and driver Magdry were great ! We bought some Papyrus from the Papyrus Museum but when we returned to Canada we found that by error one of them was missing. When I contact the hotel, Mr. Osama Azmi took the trouble to talk to the Papyrus Muesum about it and and mail the missing Papyrus to us which I think was service above and beyond what was necessary. So what I can say is, that Havana Hotel was able to look after me even after I had left Cairo.
At a time when much is said about how the hawkers and vendors in the streets and at tourists sites, tries to take as much Eqyptian pounds from you as possible, the same must be said for ordinary Eqyptians who are friendly, hospitable, honorable and trustworthy !
The only down side is that their Credit machine doesn't seem to work at all. However there's all kinds of ATM near by. Comapratively the internet service is more expensive that whats available in Cairo.
I strongly recommend Havana Hotel for your stay.
[--]

Date of stay: April 2009
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3  Thank redwingblackbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2009

sistuated in one to the good areas of cario, good service, friendly staff... helped us to guide and arranged for tours around cairo..

Date of stay: April 2009
  • Trip type: Traveled with family
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1  Thank Sonia65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2009

This was our first visit to Egypt and certainly won't be our last. We stayed at The Havana at the beginning and end of our Tour. As first timers to Egypt we were slightly nervous on arrival at Cairo airport - however this all changed when we were met ( as promised ) by the smiling face of Ramone awaiting to take us to the hotel.
All of the staff at the hotel are friendly and most welcoming, the food at the hotel is excellent and egyptian beer and red wine are heavenly. Our room was clean and had air conditioning. Our tour was all arranged through the hotel and we were given a driver and guide for our first day in Cairo ( The pyramids ). Again our driver was Ramone ( who is without doubt the worlds greatest driver ) and tour guide Shicho who was brilliant. After our first day we travelled by night train to Luxor - we were taken to the train station and seen into our seats by staff from the hotel which was very comforting. We returned to the Havana for the final two days of our holiday and again were met straight off the train by the smiling Ramone who took us back to the hotel.
The one thing we would suggest people taking this trip do is upgrade to the sleeper cabins for your night train journeys - the first class supplied inclusive in the tour is an experience, however take it from us avoid it !!.
This was without a doubt our greatest holiday to date and we will be returning ASAP for anybody that loves Egypt and its history this is the place to be.
As for the negative comments other people have written all I can only say is ignore them - If you are looking for 5 star pampering and all the mod cons that go with it pay 5 star prices and go to the Hilton. This is a very reasonably priced hotel and an excellent base for travelling. Our whole tour and accomodation cost 700 US Dollars and we were treated brilliantly. People expecting 5 star luxury and all that goes with it GROW UP.

Date of stay: April 2009
  • Trip type: Traveled as a couple
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3  Thank strk80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2009

Good position to travel all over the city; recently refurbished rooms-bathrooms, which have enough space; rooms are pretty clean. Very nice, friendly people at the reception; continental breakfast is on the average (but food quality could be better; not a large choice). Not tested the self-service menu at 35 E.L. 24-hour gard at the entrance. Ask to be lodged in the rear rooms to avoid the noise from the street. Valuable hotel, with a good relationship price-quality, a real 3 star hotel

Date of stay: April 2009
  • Trip type: Traveled as a couple
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1  Thank Paul P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2009

Clean hotel, good service, good breakfast including cook to order omelets. The towels are air dried so they seem thin and scratchy. Room was clean and good sized. The beds are very firm, some would say hard, but were comfortable to me.

Worked with Osama (the manager) via email to make reservations for several rooms. Response was prompt with no issues. It seemed weird to make reservations without any payment or formal confirmation other than a brief email but everything worked out fine.

I've read other complaints about road noise but we found it to be fine with a room close to the street. At $80 USD with three beds including breakfast, you can't go wrong here.

Date of stay: April 2009
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1  Thank woodguy000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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