I booked a room almost 4 weeks before my arrival. Received an email from management confirming my booking.
As I arrived in Cairo early, I left my luggage at the reception to do a bit of sightseeing. At the time, the reception guy checked my booking and everything is fine.
However, when I was back at the hotel at 1300 to check-in I was told by a different guy that they do not have a room for me!! Was told that they have a maintenance issue and the hotel is full.
They booked me into a different hotel and I have no choice but to accept it as I am desperate for a rest after almost 24 hour of no sleep.
Will stay clear of this hotel in the future.
ps. i noticed the hotel proudly display their 4 star tripadvisor rating on the reception wall. based on my experience, this is definitely overrated!More
- Free Wifi
- Breakfast included