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“Nice, Not Exactly Five Stars, But Nice”

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Fairmont Cairo, Nile City
Ranked #9 of 138 Hotels in Cairo
Certificate of Excellence
Boston, Massachusetts
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Nice, Not Exactly Five Stars, But Nice”
Reviewed May 28, 2014

This is a nice hotel -- it's about what you'd expect in the way of furnishings and appointments at a five star hotel. The staff was all very friendly. Pool area was a little run-down looking and very over-crowded. Also watch out if you're there on the weekend as the pool area will be inevitably overtaken by a set up for an elaborate wedding in the afternoon. The hotel has a nice selection of restaurants as well. We went to both the Saigon restaurant (where the food was good and the staff was friendly) and the outdoor Moroccan-style restaurant which had a very nice ambiance. My gripe, though, is with service. We happened to order ice cream for room service one night and it arrived (after three calls) one hour later almost totally melted. We called and complained and they agreed to comp it, so we weren't that bugged about it in the end. We have an infant and they brought up a portable crib with a couple of diapers and baby wipes and powder which was a nice touch (and we weren't charged extra for it). Also, go a great deal on the room booking through a tour company so as far as value is concerned, it was amazing.

Stayed May 2014, traveled with family
Helpful?
Thank alp249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (317)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
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English first
Caithness and Sutherland, United Kingdom
Level 6 Contributor
176 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed May 28, 2014

This hotel is luxurious, we were so lucky that we got a good deal to stay here. We had some problem with noise from one of the outside venues they had parties there 2 nights in a row, the second night we slept in a different room. the best are the comfiest beds I have ever slept in! the food is delicious, particularly Bab El Nil and Saigon. Breakfast is wide and wondering selection. If I return to Cairo, this is where I would stay.

  • Stayed April 2014, traveled as a couple
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Helpful?
Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dakahleya
1 review
Reviewed May 26, 2014

I ve already enjoyed my stay, thank you for your kind welcome, polite manner and respectful attitude. special thanks to the working staff at your hotel who did their best to make it wonderfull stay...

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Ahmed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amman, Jordan
Level 5 Contributor
79 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed May 25, 2014

I have stayed for 49 nights in this hotel so far in 2014, and I thought I'd write a second review just to let the hotel manager know that there are some thieves in his/her room service department. It happened 3 times that I found items listed in my bill upon check out that i didn't consume from the mini bar, among which were very expensive bottles of wine. When I complained to the frontdesk personnel upon check out I got a very boring and diplomatic reply although I was outraged and pissed off. People staying at this hotel, make sure to check your bill for any falsely recorded items from the mini bar upon check out. Otherwise, everything was perfect.

Room Tip: Nile view room!
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank YousefOmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 17, 2014

It is very clean and staff are very friendly. Comfortable bed. Breakfast is perfect.
Bathroom stuff is adequate. Variety of channels in the TV is good. U can visit the mall and enjoy the view from the sky pool.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
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Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
4 Thank Nouvelle8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 16, 2014

This was our first experience and most certainly will not be the last.
This hotel exceeding our expectations, the customer service, location, food, facilities including the spa, views were all excellent, superb attention to detail. It even had its own shopping mall, casino and club nights. The hospitality provided by the Duty Manager Minan made us feel at home, he provided the highest level of customer service, ensured that our stay was welcoming and pleasant, very attentive and arranged for our transport facilities. Generally the staff are helpful, but the duty manager Minan rated 5*. Even on my birthday the staff team went out of their way to organise everything. The staff are friendly and helpful. The Nile view at breakfast times were breathtaking. The view from the sky pool was amazing too.

Thank you to all staff of Fairmont Nile, Cairo in particular Minan duty manager

  • Stayed May 2014, traveled with friends
    • Value
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Helpful?
2 Thank misscairo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jounieh-lebanon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 14, 2014

All was just perfect. Very welcoming lobby and guest rooms. The staff is attentive, willingly helpful and always aware. I would definitely recommend this hotel and would most probably call it my Cairo home.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Marc M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont Cairo, Nile City

Property: Fairmont Cairo, Nile City
Address: Nile City Towers - 2005 B, Corniche El Nil | Ramlet Beaulac, Cairo 2466, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Cairo
#6 Casino Hotel in Cairo
#9 Romantic Hotel in Cairo
#9 Luxury Hotel in Cairo
#11 Family Hotel in Cairo
#12 Business Hotel in Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Fairmont Cairo, Nile City 5*
Number of rooms: 504
Official Description (provided by the hotel):
Welcome to Fairmont Nile City. Modern luxury. Ancient Wonders.On the banks of the famed Nile River, the city of Cairo—“The Triumphant” in Arabic—is the center of Egyptian culture and commerce. Here, civilizations have met for centuries, and Cairo today offers a rich diversity of contrasts. Modern architecture and ancient mosques. Urban sparkle and restful natural beauty. Business and leisure. And there’s no better way to experience the majesty of the city and its history than through the gracious hospitality of Fairmont Nile City, Cairo hotel. Like the city itself, Fairmont Nile City offers a delightful series of contrasts. Equipped with the most advanced design and technology to serve the needs of the discerning traveler, this luxury Cairo hotel is also intimately attuned to its surroundings.With sweeping panoramas of the Nile River, and views of the Pyramids in the distance, Cairo’s natural beauty and ancient history are always in sight. Added to this panoply of wonders are special features such as culinary adventures at the city’s finest restaurants, a chance to bask in the sunshine or under the stars at our unique rooftop poolside sky bar, and truly indulgent, full-service treatments at our Willow Stream Spa—all ensuring that each and every visit to Fairmont Nile City, Cairo is certain to be an experience that is memorable and utterly magnificent. ... more   less 
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Also Known As:
Fairmont Cairo, Nile City Hotel Cairo

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