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Hilton Cairo World Trade Center Residences
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Reviews (245)
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All reviewsroyal suiteliving roomwasher dryerhuge apartmentstaff for making my staynile riverhotel restaurantlong stayfront officefree upgradei highly recommend this hotelexcellent staycomfortable roomsegyptian museumwtcbalconytaxi
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90 - 95 of 245 reviews
Reviewed June 15, 2014

Big room, but old and tired furnishings. Never any hot water from the shower. No internet access in the room. No fitness facility. Pool only open from 0900 to sunset so useless for business traveller. Dining facilities very limited. Not good.

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
2  Thank Benjamin James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2014

Location was great and suites were extra ordinary spacious. Staff was highly professional and very helpful and friendly. We enjoyed our stay and certainly will consider for next time too. Building is quite old and bathroom needs renovation. Kitchen can be more practical by adding more utensils and new appliances like microwave and toaster which are very old styled. Washer/dryer was not working but did not bothered us. Its a great place to stay anyway.

Room Tip: with family choose two bed suites which has 3 washrooms.
  • Stayed: April 2014, traveled with family
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1  Thank achutani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmadD, General Manager at Hilton Cairo World Trade Center Residences, responded to this reviewResponded May 25, 2014

Dear Mr. Achutani,

It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself; I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent stay with us as enjoyable as ever.

Also, It is a pleasure to see that you were happy with the services you received during your stay with us and that you have recommended our hotel by sharing your own experience on our Tripadvisor page... We have taken notes of your kind comments and will pass it on to all departments concerned.

I fully agree with you that the hotel is in need for refurbishment and I would like to assure you that there is project being studied for the refurbishment of the hotel and I am hopeful that this project will be underway in the near future.

Please rest assured appropriate focus is being made in the areas you have brought to our attention in order that we can ensure our guests' expectations are met and exceeded in future.

The time taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of the world's travellers.

Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you to your second home.

Yours Sincerely,

Emad El Defrawy
General Manager
Hilton Cairo WTC Residence
1191 Corniche El Nile,
P.O Box 11221 Boulaque Misr, Cairo, Egypt
Tel: +2 02 25802000
Fax: +2 02 25790577

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2014

my stay at the hilton was very pleasant i enjoyed the view and the service very much,the staff was so helpful and friendly,special thanks to the front office who showed me how professional they are i'd totally recommend the hotel to everybody i know who is looking for a pleasant stay with great service and comfortable surroundings

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank omarrezk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmadD, General Manager at Hilton Cairo World Trade Center Residences, responded to this reviewResponded May 25, 2014

Dear Mr. Omar Rezk,

Thank you for your comments on this website, I want personally thank you very much for your nice words and also I would like to let you know that we were touched when we read such kind of positive comments from one of our valuable guests who are on the top of our hotel priorities.

Also, It is a pleasure to see that you were happy with the services you received during your stay with us and that you have recommended our hotel by sharing your own experience on our Tripadvisor page... We have taken notes of your kind comments and will pass it on to all departments concerned.

Your satisfaction is one of our strong desired targets and a great element that keep the entire team of Hilton Cairo World Trade Center Residences running forward to achieve/ represent our company promise to our customers ' to ensure they feel cared for, respected and valued'.

Definitely we are glad to have you with us at Hilton Cairo World Trade Center Residences.

Yours sincerely,

Emad El Defrawy
General Manager
Hilton Cairo WTC Residence
1191 Corniche El Nile,
P.O Box 11221 Boulaque Misr, Cairo, Egypt
Tel: +2 02 25802000
Fax: +2 02 25790577

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2014

I will prefer to stay in this hotel specially with family for leisure visit as it is giving all family together but still have privacy from other family members. Also have best location in city to visit shopping areas and nice restaurants of my interests/choice. This hotel is having nice pool location to enjoy swimming with Nile view.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank IntisarLaiq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmadD, General Manager at Hilton Cairo World Trade Center Residences, responded to this reviewResponded May 3, 2014

Dear Mr. Intisar Laiq,

Thank you very much for choosing to stay at Hilton Cairo World Trade Center Residences and for taking the time to write to us at our page at the tripadvisor.

We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Your nice words and positive comments about the staff have been noted and communicated to the team who puts Hilton promise on the top of their priorities that to ensure every guest feels valued, respected and cared for.

I would like to thank you once again for your feedback, and I look forward to welcome you back to Hilton Cairo World Trade Center Residences in the near future to have the enough time to enjoy our continual upgrades of services and facilities.

Yours sincerely,

Emad El Defrawy
General Manager
Hilton Cairo WTC Residence
1191 Corniche El Nile,
P.O Box 11221 Boulaque Misr, Cairo, Egypt
Tel: +2 02 25802000
Fax: +2 02 25790577

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2014

this hotel is absolutely brilliant, they upgraded us to a royal suite as soon as we arrived, the staff were extremely helpful, breakfast and kitchen staff were superb!! absolutely beautiful hotel!! I would rate the hotel 11/10

  • Stayed: April 2014
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1  Thank vapiwala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmadD, General Manager at Hilton Cairo World Trade Center Residences, responded to this reviewResponded April 16, 2014

Dear Mr. Vapiwala,

Thank you very much for choosing to stay at Hilton Cairo World Trade Center Residences and for taking the time to write to us at our page at the tripadvisor.

We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Your nice words and positive comments about the staff have been noted and communicated to the team who puts Hilton promise on the top of their priorities that to ensure every guest feels valued, respected and cared for.

I would like to thank you once again for your feedback, and I look forward to welcome you back to Hilton Cairo World Trade Center Residences in the near future to have the enough time to enjoy our continual upgrades of services and facilities.

Yours sincerely,

Emad El Defrawy
General Manager
Hilton Cairo WTC Residence
1191 Corniche El Nile,
P.O Box 11221 Boulaque Misr, Cairo, Egypt
Tel: +2 02 25802000
Fax: +2 02 25790577

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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