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All reviewscity stars mallshopping mallhuge mallclose to the airportbusiness tripdirect accessclub roomhealth clubpool sideroom keylebanese restaurantbreakfast buffetamazing hotelstandard roomguest relationsfront officefive star hotel
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Reviewed December 12, 2017

This was one of the highlights of our Cairo visit, not only for its fascinating design as a but mostly of the friendly people,
This seems to be the meeting place in town, ringed by restaurants and gift shops.
You can sit there and watch the passing people, listen to a music play and learn about the people and the culture of this great town.

  • Stayed: February 2017, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Verna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CitystarsComplex, Director of Sales at InterContinental Cairo Citystars, responded to this reviewResponded December 12, 2017

Dear Ms. Verna,

Thank you for choosing InterContinental Cairo Citystars, We are delighted that you enjoyed our facilities and services.

Hope we have the opportunity to welcome you back in soon.

Kind regards,

Tamer Refaat
Director of Sales and Marketing

InterContinental Cairo Citystars
tamer.refaat@ihg.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2017 via mobile

Very good location , friendly staff , high variety of restaurants and lounges , amazing decoration and room facilities specially in executive club floor .
Enjoy the traditional Egypation food in ALKAHAL restaurant , well equipped Health Club .

Stayed: December 2017, traveled solo
Thank Diaa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CitystarsComplex, Director of Sales at InterContinental Cairo Citystars, responded to this reviewResponded December 10, 2017

Dear Mr. Diaa,

It is real pleasure to read your comments on TripAdvisor, also your recommendation. I am glad to learn that our facilities and services were up to your expectations.

Looking forward to welcoming you back to InterContinental Cairo Citystars in the near future.

Sincerely,

Tamer Refaat
Director of Sales and Marketing

tamer.refaat@ihg.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2017

We chose this hotel due to its proximity to the airport in order to avoid the hassle of Cairo traffic. Little did we know that it was actually directly connected to a gigantic shopping mall! It was both convenient (if you're a shopper) and a small nuisance with the noise outside (lots of honking cars) if you're trying to sleep! The rooms are plush, comfortable and well outfitted. Restaurants had good food (only went to the buffet restaurant) although the bar/lounge didn't have the wines that were in the menu. The staff are friendly although, at checkout, there was a bill for a cappuccino that we never had!! Took some work to get that taken off our bill!

Room Tip: Very large hotel so best to get higher floors to avoid traffic noise.
  • Stayed: December 2017, traveled with family
    • Value
    • Rooms
    • Service
1  Thank Priscilla P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CitystarsComplex, Director of Sales at InterContinental Cairo Citystars, responded to this reviewResponded December 10, 2017

Dear Ms. Priscilla,

It is real pleasure to read your comments on TripAdvisor. I am very happy to learn that our facilities and location were up to your expectations and that you enjoyed your stay with us.

Looking forward to welcoming you back to InterContinental Cairo Citystars in the near future.

Sincerely,

Tamer Refaat
Director of Sales and Marketing

tamer.refaat@ihg.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2017

The room is nice and the check in was fast. there are lot of restaurants in the hotel.
but unfortunately no outdoor activities. The gym is working 24 hours. The internet spped was very good, overall the hotel is very good.

  • Stayed: December 2017, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank anasm874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CitystarsComplex, Director of Sales at InterContinental Cairo Citystars, responded to this reviewResponded December 10, 2017

Dear Anasm874,

I appreciate your detailed feedback about our hotel and would like to thank you for sharing your experience on Tripadvisor.

I’m delighted to know that you have enjoyed our facilities at the InterContinental Cairo citystars.

We are Looking forward to welcome you back soon at InterContinental Cairo Citystars.

Kind Regards

Tamer Refaat
Director of Sales and Marketing

tamer.refaat@ihg.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2017 via mobile

First I’d like to thank Mr. Hazem Shawqy for making my stay v. Good
Location, staff at the club level, housekeeping all are excellent.
I room food order not good. Bussiness meeting room and all the preparations was excellent.
I’d like to thank everyone at the club floor for everything especially Ibrahim the waiter Hamza’s father, more than helpful.
I’d like to thank each and everyone for making my stay v. Good.
Thnx Intercontinental citistar.

Stayed: December 2017, traveled on business
Thank noha573
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CitystarsComplex, Director of Sales at InterContinental Cairo Citystars, responded to this reviewResponded December 10, 2017

Dear Ms. Noha,

Thank you for your review. I am pleased to hear you enjoyed our services. It's something our staff takes great pride in, so we value your feedback.

We hope you will visit us again soon.

Sincerely,

Tamer Refaat
Director of Sales and Marketing

InterContinental Cairo Citystars
tamer.refaat@ihg.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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