We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Decent Hotel close to airport”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
InterContinental Cairo Citystars
Ranked #5 of 138 Hotels in Cairo
Certificate of Excellence
Basel, Switzerland
Level 6 Contributor
191 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
“Decent Hotel close to airport”
Reviewed November 14, 2013

I spent 3 nights during my Business Trip to Cairo in this hotel. It is a decent hotel close to the airport, there is a well equipped gym which was better than many hotels I have been. There were a number of restaurants and outdoor seating close to the pool. The hotel staff was friendly and very attentive. Overall it was a comfortable stay, I can easily recommend it.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DSS_Willow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khaled S, Director of Sales at InterContinental Cairo Citystars, responded to this review, November 18, 2013
Dear Mr. Karakalem,

Thank you for sharing your detailed experience on Tripadviosr, and for recommending our hotel. Your feedback is very supporting. I’m delighted to know that you have enjoyed your time at our hotel’s Health Club.
Please note that I will share with the team your comments which are very motivating.
Looking forward welcoming you back very soon,


Kind regards,

Khaled Shafik
Director of Sales & marketing
InterContinental Cairo Citystars
Khaled.Shafik@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,281 reviews from our community

Traveler rating
    795
    344
    80
    34
    28
See reviews for
236
179
100
647
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (246)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
The Hague, The Netherlands
Level 4 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 10, 2013

I spent five days here for business. The hotel is close to the airport, which means you largely avoid the traffic chaos of central Cairo. The hotel is attached to a mall, with many restaurant options. My room was large, well maintained and comfortable. Everything was good quality, as you would expect from the Intercontinental chain. The hotel has good security, and internet access was free (not the case with some other large hotel chains in Cairo such as the Hilton.) Service was attentive and efficient, without being intrusive. If you have the option, it is better to take a package including breakfast, as to buy it separately is quite expensive.

  • Stayed November 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RomeReviewer123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khaled S, Director of Sales at InterContinental Cairo Citystars, responded to this review, November 12, 2013
Dear RomeReviewer123,

Thank you for sharing your detailed experience at InterContinental Cairo Citystars on Tripadviosr. Your feedback is very constructive and supporting. I’m delighted to know that you have enjoyed your time at our hotel.

Looking forward welcoming you back very soon,


Kind regards,

Khaled Shafik
Director of Sales & marketing
InterContinental Cairo Citystars
Khaled.Shafik@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level 3 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 3, 2013

excellent stay in an excellent hotel with everything perfect !
restaurants are perfect, and the staff is amazing !!!
room is unique and very comfort ....
enjoyed my stay very much in the signature room !

Room Tip: signature room !
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mahmoud M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khaled S, Manager at InterContinental Cairo Citystars, responded to this review, November 3, 2013
Dear Mr. Magdi

I appreciate your comments about InterContinental Cairo Citystars and would like to thank you for sharing your experience on Tripadviosr.

Please note that I will share with the team your comments which are very motivating

Looking forward welcoming you back very soon,


Kind regards,

Khaled Shafik
Director of Sales & marketing
InterContinental Cairo Citystars
Khaled.Shafik@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level 6 Contributor
157 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed October 25, 2013 via mobile

In my personal opinion this is the best hotel in Nasr City.
Convenient location connected to one of the best city malls in new Cairo.
The restaurants in the hotel are of excellent quality.
The rooms are spacious and the service is excellent

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlRewesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khaled S, Manager at InterContinental Cairo Citystars, responded to this review, November 3, 2013
Dear Mr. AIRewesh

I appreciate your comments & loyalty to InterContinental Cairo Citystars and would like to thank you for sharing your experience on Tripadviosr.
I am delighted to know that you enjoyed your stay with us and we are looking forward welcoming you back very soon,


Kind regards,

Khaled Shafik
Director of Sales & marketing
InterContinental Cairo Citystars
Khaled.Shafik@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
Level 6 Contributor
335 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
Reviewed October 25, 2013

stayed there at to bedroom appartment in the club floor, the bedroom is pretty grand and the furniture is pretty new, the issue is that you can easily feel how disconected the service levels are from the property class, my experience was not relaxing from the time I checked in to the time I left, the staff are not keen to make your stay magical.

The highlight of my stay "dissatisfaction" when we woke up very early an headed for breakfast to the Lounge, and the Staff refused to let my 5 year old to enter the lounge, while there was no prior communication no any Sign that indicated that children are not allowed, I have highlighted to them that this should have been notified to me during check in, secondly there was no one in the lounge and seeing the kid how excited she wanted to have breakfast and the lounge was empty and their fault of not informing me or any one in this matter, they should have allowed an exception, but they didn't flinch and flat out refused.

I travel all over the world and such a rule is strange, and such behavior is not represent of any hospitality standard, I will never stay in this property again, I will never recommend this property to anyone I know.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ohashem1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khaled S, Manager at InterContinental Cairo Citystars, responded to this review, November 3, 2013
Dear Mr. Ohashem

Thank you for providing us with a very considerate review and thank you for your staying with us. We are glad you liked our hotel location, room, we apologize for the inconvenience you have experienced during your breakfast at the lounge. It is our goal to consistently provide superior service and accommodations at our hotel and your feedback is very important to us. I have noted you valuable comments and I will make sure that this will be looked into and be forwarded to the departments involved.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to contact me on the below mail

Sincerely,

Khaled Shafik

Director of Sales & marketing
InterContinental Cairo Citystars
Khaled.Shafik@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria
Level 4 Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 22, 2013 via mobile

I feel happy each time I stay at this hotel. Nice rooms with very comfortable bed, clean rooms & welcoming friendly staff. A great location especially the presence of citystars mall. The hotel facilities mainly the pool are very enjoyable.

Stayed October 2013, traveled with family
Helpful?
Thank drhg2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed A, Manager at InterContinental Cairo Citystars, responded to this review, October 23, 2013
Dear drhg2005,

I appreciate your loyalty to InterContinental Cairo Citystars and would like to thank you for sharing your experience on Tripadviosr.

Looking forward welcoming you back very soon.

Kind regards,

Ahmed Azmy
Executive Assistant Manger in charge of rooms
InterContinental Cairo Citystars
Ahmed.azmy@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sanaa, Yemen
Level 6 Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 18, 2013 via mobile

I stayed for 3 nights here using my priority points for reward nights and it was an excellent stay.. I was upgraded to a club room on check in and the room was lovely. Breakfast was delicious with a wide range of choices.. Pool was very nice and my kids loved it... All in all it was a great stay and this hotel provides true luxury!!

Stayed October 2013
Helpful?
Thank c00kie76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed A, Manager at InterContinental Cairo Citystars, responded to this review, October 20, 2013
Dear c00kie76,

First of all I would like to thank you for your continued loyalty as an IHG Rewards Gold Member.
Please note that I will share with the team your comments which are very motivating.
Please send me an email on my below listed contacts with your next visit so that I can take personal care of your booking.

Kind regards,

Ahmed Azmy
Executive Assistant Manger in charge of rooms
InterContinental Cairo Citystars
Ahmed.azmy@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cairo hotels
7.4 mi away
Four Seasons Hotel Cairo at Nile Plaza
7.7 mi away
Sofitel Cairo El Gezirah
7.3 mi away
Kempinski Nile Hotel Cairo
Show Prices
Show Prices
Show Prices
7.4 mi away
Cairo Marriott Hotel & Omar Khayyam Casino
7.1 mi away
Fairmont Cairo, Nile City
7.1 mi away
InterContinental Cairo Semiramis
Show Prices
Show Prices
Show Prices

Been to InterContinental Cairo Citystars? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Cairo Citystars

Property: InterContinental Cairo Citystars
Address: Omar Ibn El Khattab Street | Heliopolis, Cairo 11511, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Casino Hotel in Cairo
#3 Spa Hotel in Cairo
#3 Family Hotel in Cairo
#4 Business Hotel in Cairo
#5 Luxury Hotel in Cairo
#8 Romantic Hotel in Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Cairo Citystars 5*
Number of rooms: 824
Official Description (provided by the hotel):
Voted Cairo's Best Business Hotel, InterContinental Cairo Citystars offers luxury amid lush gardens in the buzzing hub of Citystars Heliopolis, next to Stars Centre Mall. Whether you are in Cairo for business or leisure, the hotel puts everything at your fingertips, from steak to sushi, from spa treatments to squash, and from complimentary Wi-Fi to cocktails on the air-conditioned poolside terrace. Eleven restaurants and bars are available in the hotel including Shogun Japanese restaurant, Al Khal Egyptian restaurant, Maestro Italian restaurant and Fayruz Lebanese restaurant. For a tour of nearby Cairo Citadel and Giza Pyramids, our Concierge will gladly help ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Expedia, Orbitz, Priceline, IHG, Cancelon, TripOnline SA, Hotwire, HotelQuickly and getaroom.com so you can book your InterContinental Cairo Citystars reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing