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“Average”
Review of Hotel Longchamps

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Hotel Longchamps
Ranked #21 of 139 Hotels in Cairo
Certificate of Excellence
Reviewed January 13, 2012

Stayed at Longchamps for two nights while in Cairo. Based on its relatively high rating on Trip Advisor, I had high expectations that were not met. Not that Longchamps is a poor facility--it's not--but the rating is quite surprising for what Longchamps actually is. The hotel is in a non-descript building on Zamalek island that our taxi driver had difficulty finding. Once you're in the building, you can elect to take the elevator to the 5th floor, or walk up the very tiring stairs. The elevators are rickety, but to their credit, we never had any problems while using them. We were greeted very warmly at reception and after filling out some paperwork, were told we were upgraded to a Superior room from a Standard room. By the way, you can pay for your stay in Egyptian pounds, U.S. dollars, Euros or with credit card (Visa).

Walking from reception to the room, it's very dark down the hallway, but also very quiet. After arriving at Room #4, I'd be scared to learn what a standard room is if that was an upgrade! It was a very clean room, but the decor (blankets, furniture) was shabby. I asked if there were any Executive rooms available (the rooms that have apparently been fully remodeled), but was told they were completely sold out at that time. The bathroom, however, was clearly recently remodeled and was the best thing about the room. The water pressure is great and the water stays very warm. There are even Crabtree & Evelyn bath products in a small basket on the bathroom counter--nice touch. There is an electronic safe in the closet and also free WiFi, albeit very slow, if there is a connection at all. The room also has a small coffee/tea making facility and bottled water (no refrigerator).

Room #4 does not have a balcony, but there are two communal verandas: one in the front of the building and one in the back of the building. There is a lounge area that offers a desktop computer with internet if intermittent WiFi isn't your thing. The dining room is right off the back veranda. Breakfast starts at 7:30 a.m. and is included in the cost of the room. The breakfast options were: an assortment of croissants (chocolate, almond, cheese, plain) and other breads, cereal, some fruits, cheese and cold cuts, eggs, mushrooms and juice/coffee. For the juice, there were only tiny glasses (only slightly bigger than shot glasses) so if you really wanted a nice drink, you'd have to either fill up several glasses or keep going to refill yours. It wasn't the best breakfast I've had, but I filled up on croissants and that was enough to hold me over. They also serve dinner and post the menu daily.

The Zamalek area is very nice. There are lots of embassies and banks/ATMs around. The Brazilian embassy is just a few steps from the hotel. When you leave the building, you leave your key at reception and then pick it up again when you return. The Nile is a 5 minute walk from the hotel (turn left when you walk out of the hotel). There are a few fast food chains within walking distance (Hardees, McDonald's Pizza Hut) and many shops. There's a grocery store called Metro that's less than 5 minutes from the hotel (again, turn left when you walk out of the hotel). It appears that there's a school nearby because at around 3 or so in the afternoon, several teenagers were milling around, perhaps just getting out of school. For the hotel being on such a busy street, I don't recall hearing very much street noise from the room as compared to some other places I stayed at during my Cairo stay.

It wasn't a bad stay, it was just an unimpressive stay. Service was very good and all email correspondence prior to arrival was answered very promptly. Longchamps wouldn't be high on my list next time I'm in Cairo, but I'd consider staying there again only if an Executive room were available, as the remodeled look would be more attractive than the room I stayed in this trip.

Room Tip: If the "look" of the room is important to you, opt for the fully remodeled rooms (Executiv...
  • Stayed: January 2012, traveled as a couple
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4  Thank LuxeTraveler_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 13, 2012

I stayed at Longchamps a total of five nights, four consecutive and one night a few nights later before leaving Cairo. Zamalek, the island where the hotel is located is quiet at night and is an immense relief from the chaotic stream of traffic and horn blaring the is a constant source of complant in Downtown and Giza areas. It was wonderful to arrive back at the hotel after a long day of walking and taking in the sights to find peace and quiet.

The hotel is relatively close to downtown, a solid 20-30 walk across the 15 May bridge, though that beats sitting in traffic any day, which is inevitable for the majority of the day past noon in Cairo until evening. The first night they were out of standard rooms, so I was given a very nice superior room which was enormous with a king bed, a balcony, and a large bathroom with a tub. After such a lovely room it was hard to go back to the standard room! But it was very nice, clean, good sized, and a very nice bathroom with shower. The hotel has large balconies in the front and back of the building which are a lovely way to spend an hour relaxing and reflecting on the day. The breakfast buffet is sumptuous, an extremely nice value for the price of the rooms and changes slightly from day to day for variety. Wonderful to wake up to a nice breakfast.

The hotel is slightly difficult to find at first, though once you know where it is you will be directing all your taxi drivers on the correct way to reach it. In Zamalek the streets are one way and do not always intersect where needed so you have to go out of the way to get somewhere. However, I find it is best to Google Map the location of the hotel and then print the snapshot which has the streets in English and Arabic! This is immensely helpful to the taxis and just carry that with you in your pocket so you can always get back easily. Also, the hotel is located in a residential building it seems with another hotel on the 4th floor, Longchamps occupies the 5th and 6th floors. This seems odd at first, especially when looking for the sign or an entire building! However, the building is quiet and the hotel is very nicely decorated.

The staff is excellent, every single person, most notably the managing director Hebba Bakri! She is delightful and if you need anything just please ask her. Definitely use the hotel drivers, which are very very reasonably priced and will take you on long excursions. Also, make sure you get a guide to Gize BEFORE you go. I made the mistake of just taking a taxi and was roped into a hundred USD horseback ride that left me rather bruised and poorer. The hotel will arrange everything for you so there will be no worries.

I returned to Cairo after a Nile cruise and ended up missing my flight due to the late train so I contact Longchamps again to see about a room. Gaby Schwarz was more than accommodating and actually gave me an executive room for the night so that I could get some rest since my flight left early the next morning and I had such an awful time with the sleeper train. The room was beautiful, recently decorated with a large bathroom with separate shower and tub so I indulged myself in a bubble bath. To be honest, if able to I would splurge the extra couple of dollars and stay in the nicer rooms because they are very very nice and well worth the higher price. The standard rooms are very good, but after staying in two of the nicer ones they are a steal at the price compared to other hotels.

There is free wifi in the rooms, numerous books, magazines and travel guides around the hotel. Zamalek does not have much to see other than embassies and the opera house/art museum complex at the other end of the island (also the only metro stop on the island) but that suits me just fine as it is perfectly located to everything and a quiet night of sleep is not easy to come by in Cairo. Love this hotel and would certainly stay here again. Forget the big monstrous American chain hotels that clutter the skyline of Cairo, do you really want to stay in a Hilton or Marriott in a foreign country?? Stay somewhere that takes care of its guests and employees!

  • Stayed: January 2012, traveled solo
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Thank abmullins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2012

This hotel is located right in the middle of Zamalek and you can easily reach all the sites by a short cab ride. There is plenty to do in the area as well. Rooms were clean and the common space was well laid out and very homey.

  • Stayed: January 2012, traveled solo
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Thank Vazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2012

I stayed in the hotel for longer time and I saw different rooms during that time. All of the rooms were very different in their design but all were renovated tastefully and nicely. Everything was clean and staff was respectful. Free internet in the hotel is also a very good point. But above all I would like to emphasize on the customer care as every possible question or problem was taken care with 5-star attention (European, not Egyptian standards). I got my best customer experience from Lonchamps hotel!

  • Stayed: October 2011, traveled solo
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1  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2012

Hotel Longchamps is in a great location within walking distance to downtown Cairo. We felt safe in Zamalek, the riots were in full swing during our stay but it could have been another world away for all we saw or heard of it. The room we had (11) was large and comfortable with a good sized bathroom as well. Gabby and Heba were both lovely and more than happy to organize taxis etc for airport transfers and day tours. The breakfasts were great too, all very fresh and a good selection and we had free Wi-Fi which could be accessed from our room. We will stay here again when we come back to Egypt.

  • Stayed: December 2011, traveled as a couple
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Thank HolidayJazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2011

Staying at the Longchamps hotel right now and having a delightful time. Superb location, full of charm and the quietest you could dream of in Cairo. High above expectations and exactly what I needed on my last night after 2 weeks in the country. Highly recommended!

  • Stayed: December 2011, traveled as a couple
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Thank tanguy p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2011

I can only echo all the good reviews. This boutique hotel with old world charm is situated in the bustling modern Zamalek district. It was wonderful walking in all the streets and alleys discovering shops and restaurants.

The rooms are clean and the service good. Breakfasts included was good. The airport pickup and drop off was on time. Bilal, the guide and driver that they arranged was fantastic. Ask for him by name. He really went out of his way to show me the local spots and customs as well as to avoid the touts and tourist traps.

This is ideal for business people, single or couples travelling and wanting to discover Cairo. There is not much for kids though.

  • Stayed: October 2011, traveled solo
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1  Thank JStapelCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Longchamps

Address: 21 Ismail Muhammad | Zamalek, Cairo 11511, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Airport Transportation
Hotel Style:
#1 Romantic Hotel in Cairo
#10 Best Value Hotel in Cairo
#11 Business Hotel in Cairo
#17 Family Hotel in Cairo
Price Range: $78 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Longchamps 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
Dear Guests , You have the choice of three category of rooms : Standard Superior Executive . Free Nestle Mineral Water is available in alone standing dispencers in both lobbies. Please note hot Water might take some time to reach your rooms, as I have three Solar System Pannels on my Roof top. I hope to meet up with your expectations. ... more   less 
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Also Known As:
Longchamps Hotel Cairo

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