We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not recommended for anyone !”
Review of Heliopark Hotel

Heliopark Hotel
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Heliopark Hotel
Ranked #112 of 137 Hotels in Cairo
Alexandria, Al Iskandariyah, Egypt
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Not recommended for anyone !”
Reviewed September 20, 2013

The hotel sucks !
1- The room contains cockroaches and many insects
2- Towels and beds are not clean at all
3- TV does not work properly and it has visual and audio distortions
4- The air condition stopped working several times a night, which necessitated the call of one of the hotel workers to make it work
5- The room smelled very bad as a result of the presence of water in the carpet in front of the bathroom
6- There is no hot water in the bathroom
7- WiFi does not work in the rooms, only in the lounge
8- Water is leaking in the bathroom taps and water stopcock along the whole night , giving an annoying voice which prevents sleep
9- The hotel's disco sound is very high and noisy
10- The water boiler is totally unclean, not recommended at all to drink from it
11- Cups are not clean to drink in
12- There is no notice-paper stating "please don't disturb" to be placed in the room's door lock
13- I didn't receive the air condition remote for a very long time, nearly an hour
14- The elevator is very old, and when you call it, sometimes it does not work and you have to ask reception to restart its power so that the call button works again
15- Most of the lamps in the room are burned and do not work
16- A very old refrigerator, unclean and hardly working
17- The power slots in walls are not numerous, so that when you need for example to recharge you smartphone or laptop, you either have to remove power from TV or from the boiler or whatever is connected to power
18- Very expensive in regards of its state, room has many problems and this must affect its cost
19- Shouldn't be classified as a three-star hotel , not recommended to reside in it at all
20- There is no treasury to safely keep money in
21- There is no instructions about what to do in case of urgent states like fire
22- Room's view is disgusting, especially that walls need to be repainted
23- The view of some rooms' windo is: destructed buildings, very ugly view
24- Bathroom does not have rolled paper
25- Bathtub is unclean and there is no water stopper to fill it with water
26- There is no free tea or coffee beside the water boiler
27- Refrigerator is totally empty from any drink, even you want to pay for drinks, you cannot find any in the refrigerator
28- There is no instructions about how to call the reception , also no instructions about how to function the electrical instruments in the room

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ashraf-Bashir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

16 reviews from our community

Traveler rating
    0
    2
    2
    9
    3
See reviews for
2
1
2
7
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Arabic first
  • English first
  • Italian first
  • Russian first
  • Any
English first
Hilversum, The Netherlands
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 28, 2013

I did not think much good of this hotel. It is indeed conveniently located in the vicinity of the airport for a reasonable price. Compared to the prices of hotels nearby located, it was relatively cheap. Beds were OK, rooms were really not very clean nor really pretty looking, bathroom was clean but really looked outdated. Breakfast was nothing special, just OK to start the day... All in all, too bad that we will somehow also remember Cairo in relation to this poorly kept hotel.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank FlorenceDeSain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cairo hotels

Oswestry, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 12, 2012

Did not think much of this hotel. Apart from being fairly convenient for the airport and not expensive , it was quite drab and very noisy at night, very loud music from about 11pm till after 3.00am. The breakfast was adequate no other meals were tried. Staff so so.

Room Tip: If you need to use this hotel ask for rooms on the higher floors - less noisy music at night
See more room tips
  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Edmond C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 26, 2012

The hotel was something that i will remember for many years, there were cockroaches in the room, (they sprayed all the time but the cockroaches keep on coming!!!) and although the hotel staff were trying their best and i thank them for that, the facilities wouldn't help them.
The windows have single layer of glass so the sound of the car horns can be really annoying during night.
I' wouldn't recommend this hotel to no-one especially if they travel with kids. For a small business trip with no special requests is OK but nothing more!

  • Stayed September 2012, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank pstasino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cairo hotels
14.3 mi away
Oasis Hotel
Oasis Hotel
#89 of 137 in Cairo
3.0 of 5 bubbles 63 reviews
0.5 mi away
Beirut Hotel
Beirut Hotel
#60 of 137 in Cairo
3.0 of 5 bubbles 26 reviews
2.2 mi away
Golden Park Hotel
Golden Park Hotel
#68 of 137 in Cairo
3.5 of 5 bubbles 38 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
African House Hotel
African House Hotel
#56 of 137 in Cairo
3.5 of 5 bubbles 39 reviews
1.0 mi away
Baron Hotel Heliopolis Cairo
2.5 mi away
Glorious Hotel
Glorious Hotel
#55 of 137 in Cairo
4.0 of 5 bubbles 7 reviews
Show Prices
Show Prices
Show Prices

Been to Heliopark Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Heliopark Hotel

Property: Heliopark Hotel
Address: 100 El Hegaz Street, Helipolis, Cairo 11511, Egypt
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Restaurant Airport Transportation
Hotel Style:
Ranked #112 of 137 Hotels in Cairo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Heliopark Hotel 3*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Agoda so you can book your Heliopark Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing