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Reviewed March 20, 2015

We stayed at the Four Seasons at Nile Plaza for three nights last month. We had a wonderful room overlooking the Nile with a view of the pyramids. It was the beginning of a three week trip to Egypt and it was a great way to start the trip. The staff is beyond helpful in every way. The hotel is top notch. The flowers in the lobby are the most spectacular I've ever seen. The food at the breakfast buffet is varied and delicious. The spa is beautiful and my husband and I both raved about our massages. There is a VERY elegant mall attached to the hotel with a wonderful little cafe. We grabbed a light meal or snack there a couple of times.
Don't be put off by the guards at the entrance. All of the hotels have very strict security measures in place. Dogs will walk every vehicle and trunks will be searched. The Egyptians are warm and welcoming. They want tourists to return to their country and they are doing everything they can to keep you safe!

Room Tip: A higher room with a pyramid view is a real bonus!
  • Stayed: February 2015, traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank pam b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olivier M, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this reviewResponded March 22, 2015

Dear pam b,

Thank you for taking the time to review Four Seasons Hotel Cairo at Nile Plaza here on TripAdvisor. It’s a pleasure to hear that you had such a "fabulous experience" and furthermore that our team left you with lasting and positive impressions.
I was delighted to read that you took great pleasure in our amazing flowers display at the Lobby and that you enjoyed the hotel various facilities: whether savoring a delectable breakfast at Zitouni restaurant, grabbing a delicious meal at Beymen Cafe or relishing in a treatment at The Spa.

Again, thank you for sharing your experience with us. We very much look forward to your return – and we hope it will be soon!

Warmest regards,
Olivier Masson
General Manager

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Reviewed March 18, 2015

This is truly an exceptional hotel. Not only are the rooms and ambiance up to Four Seasons standards, but what sets this apart are the exceedingly friendly staff. I'll give an example which frankly, I've never experienced before. I received a knock at my door and it was a gentleman from the laundry dept. He was holding my pajama top, freshly laundered and pressed. However, since I hadn't sent it to the laundry, he said that while housekeeping was making up the room in the morning, they saw that I had a tear in my sleeve. So they took it to laundry, had the tear repaired, replaced all the buttons as the original were too small,and laundered, pressed and returned the garment, AND at no cost. This attention to detail and service is beyond anything I've experienced. This is the go-to hotel in Cairo.

Room Tip: Get a room facing the Nile
  • Stayed: March 2015, traveled on business
    • Location
    • Cleanliness
    • Service
1  Thank jimfromjackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olivier M, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this reviewResponded March 22, 2015

Dear jimfromjackson,

Thank you for the great feedback regarding your recent stay at Four Seasons Hotel Cairo at Nile Plaza.
I am thrilled to hear that you found the service to be beyond expectations, and I’m so glad that our team was able to take such great care of you. We have always known our people are our most valuable asset and your account of their professionalism and attention to details are evidence of our belief.
I will make sure to convey your kind compliments to the entire hotel team, and I look forward to welcoming you back to Nile Plaza soon.

Warmest regards,
Olivier Masson
General Manager

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Reviewed March 17, 2015

I have stayed at the Four Seasons Nile Plaza last week for 1 night, as I was on a business trip and all I can say is that it was simply perfect!
Staff are super friendly and just cant stop saying hello everytime you pass by :)), food is great, rooms are excellent... actually, I have nothing to say but Thank you to all of you guys out there who helped make my experience in Egypt such an unforgettable one xxx
2 thumbs up :)))

Room Tip: Request a high floor, you will enjoy the view and stay away from the hustle and bustle downstairs
  • Stayed: March 2015, traveled on business
    • Value
    • Rooms
    • Service
Thank Yarakm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olivier M, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this reviewResponded March 18, 2015

Dear Yarakm,

It’s such a pleasure to hear of your wonderful experience with us here at Four Seasons Hotel Cairo at Nile Plaza. I’m delighted that you enjoyed the food and our conformable rooms as well as the magnificent views from your room while here at the Hotel. More than anything, I am thrilled that our team left you with lasting and positive impressions and repeatedly provided personal and attentive service for you while with us and will be sure to share your kind words with all.

Again, thank you for taking the time to share your experience with us, and we look forward to welcoming you back to Egypt and to your home at Nile Plaza soon.

Warmest regards,
Olivier Masson
General Manager

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Reviewed March 10, 2015

This hotel overlooking the Nile is an absolute luxury. The staff can't do enough to help you and are so friendly. Breakfast was quite possibly the best I've ever had with the fresh juices being amazing. The view from my balcony of the Nile was great both day and night.

  • Stayed: December 2014, traveled on business
    • Value
    • Location
    • Service
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olivier M, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this reviewResponded March 12, 2015

Dear lisa B,

Thank you for taking the time to share your great Four Seasons experience on Trip Advisor.
It is wonderful to hear that you have been so pleased with the hospitality of our Team as well as the quality of your breakfast experience at our amazing restaurant Zitouni. I'm also delighted to read that you took great pleasure in the magnificent Nile views from your balcony.
I will be sure to share your compliments with everyone here at the Hotel, and greatly look forward to welcoming you back soon.

Warmest regards,
Olivier Masson
General Manager

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Reviewed March 8, 2015

In short the service and general quality of the stay was unbelievable.
Nothing was too much, the food was amazing, the cost is high but you are treated like royalty. One draw back you cant visit the Club Graffiti unless you are a couple or group of couples.
Free wifi is usable, paid higher speeds available but not needed for general surfing
Top notch other than that.

Room Tip: anything above the 10th foor, balcony a bonus but not a must, just go sit in the grill bar area and get a shisha.
  • Stayed: February 2015, traveled on business
    • Value
    • Cleanliness
    • Service
Thank SuperKeen846
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olivier M, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this reviewResponded March 12, 2015

Dear SuperKeen846,

Thank you for your kind words and compliments of Four Seasons Hotel Cairo at Nile Plaza following your recent stay with us. It’s such a great pleasure to hear that you found our Hotel to be the best you have stayed at and furthermore that our staff left you with lasting and positive impressions. Your comment regarding Graffiti Bar & Lounge is well noted, however such procedures are applied for the convenience of our guests.

Again, thank you for sharing your experience with us. We very much look forward to your return – and we hope it will be soon!

Warmest regards,
Olivier Masson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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