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“Stay at Four Seasons”

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Four Seasons Hotel Cairo at Nile Plaza
Ranked #1 of 137 Hotels in Cairo
Certificate of Excellence
Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Stay at Four Seasons”
4 of 5 bubbles Reviewed July 3, 2013

Luxury hotel and was satisfied with my stay. Pool was nice, shisha could have been better. Breakfast has not much variety and choices. Room was cosy and guest friendly. Hotel in shape and loved the decor. Room phone was not working properly and was unfixed even though informed. Will definitely stay again if needed and recommend it to friends and family. Had a good stay.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ahmed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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949 reviews from our community

Traveler rating
    726
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
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Amman, Jordan
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed June 29, 2013

Comfortable spacious rooms, fantastic service, friendly staff, delicious food. Good view of the Nile. The pools was the only disappointment ...small and shallow. Not much entertainment for kids either.

Room Tip: Nile view rooms are worth it!
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nomadamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NilePlaza, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this review, July 2, 2013
Thank you for your thoughtful feedback on TripAdvisor. Your praise made us all proud of what we do here and have inspired us to continue to strive for excellence.

We appreciate your recognition of our efforts. Your comments about the Pool and the Kids activities are well noted and will be taken into consideration.

We hope to constantly strive on exceeding your demands and expectations and I look forward to welcoming you back to Nile Plaza in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed June 26, 2013

I stayed at the Four Seasons Nile Plaza while on a business trip to Cairo. By far, this has been the best hotel experience in Cairo. Staff is super friendly and polite. Hotel boasts very chic interior. Rooms are quiet spacious. But the highlight of the visit was staying at the 14th floor with a balcony facing The Nile......simply priceless. Location of the hotel is central. However, it will take you at least 1.5-2 hours to get from/to the airport due to the legendary Cairo traffic.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mohammed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NilePlaza, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this review, July 2, 2013
Thank you very much for reviewing Four Seasons Cairo at Nile Plaza on TripAdvisor.

We are delighted to learn that your visit was a comfortable and an enjoyable one and that you were pleased with the level of service offered by our staff.

Thank you again for taking the time to write and share your comments with us. We hope to constantly strive on exceeding your demands and expectations and I look forward to welcoming you back to Nile Plaza in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 24, 2013

Simply this hotel is more than amazing , food , staff , rooms all are more than perfect
Nile view rooms are great and hotel is in the middle of Cairo and near all attraction areas
I can recommend it to all sort of trips

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NilePlaza, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this review, July 2, 2013
Thank you for your very thoughtful comment about Four Seasons Hotel Cairo at Nile Plaza!

We are very pleased to learn that you had 'an amazing vacation' at our property. Your praise made us all proud of what we do here and have inspired us to continue to strive for excellence.

We truly appreciate your feedback and we look forward to welcoming you back to Nile Plaza soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed June 23, 2013

four seasons of course has a reputation...but for the value equation, this is in question.
find a five star that will accommodate all needs, nile view, with internet...and without issues. I find it interesting they charge in USD and then their billing system is in Egyptian dollars, what is up with that? show prices in one currency and then bill in another is a bit suspect. they charged my credit card and 'held' money even though I had paid through an online booking site? then a whole administration to fax over to the bank to 'cancel this'...the spa is great...so you have to go. do not stay at the hotel, it is not worth it..and honestly a bit old school. nothing to do in the bar, the food is not the best, and the pool is a bit aged. the service is ok, but honestly this is an over rated hotel, not worth the money. you can get a massage, and go take a nile boat ride and all would be the same. find another deal. I paid for the nile room, and know for a fact that it was too much for what I received

Room Tip: find another hotel with a better deal, and not as aged.
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  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Leigh E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkshire, United Kingdom
Level Contributor
98 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed June 12, 2013

We stayed three nights at this wonderful hotel.
The hotel is located on the main corniche.
The service from the house keeping staff to the waiting staff in the restaurants and the concierge were impeccable. There are quite a selection of restaurants to choose from. The breakfast buffet offers a great choice and the food is fresh and looked very nice too, plus you get a lovely view of the Nile.
The gym is well equipped and the spa is lovely.
The outdoor pool and the surrounding area is very nice after a hot day in Cairo.
I have nothing but good things to say about this hotel and I highly recommend it to both business and leisure travellers.

Room Tip: Our room had a spectacular view of the Nile so I would recommend this.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnaKTU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NilePlaza, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this review, July 1, 2013
Thank you for reviewing Nile Plaza! We are very happy to learn that you enjoyed your stay with us.

Indeed, we are very proud of our employees for their hospitality, professionalism and their eagerness to exceed our guests' needs and wishes. Our employees work hard to ensure our guests receive a memorable Four Seasons experience, and your kind comments are evidence of our belief.

Thanks again for sharing your experience with us and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 12, 2013

One of the best hotels in Cairo
Very good service..very clean..very luxurious..Excellent food...Fabulous Views
There is lack of maintenance...On the swimming pool tiles are aging and need to be replaced...Table ware in zeituni restaurant is aging and looks really bad,...

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mmenoufi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NilePlaza, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this review, July 1, 2013
We would like to thank you for your constructive feedback. We are delighted to learn that your stay was enjoyable and that you were pleased with the level of service offered by our hotel.

Please rest assured that your comments regarding the hotel maintenance have been taken into account.

Once again, please receive our heartfelt thanks for reviewing our hotel and we look forward to welcoming you back to Nile Plaza in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Cairo at Nile Plaza

Property: Four Seasons Hotel Cairo at Nile Plaza
Address: 1089 Corniche El Nil | Maglis El Shaab, Garden City, Cairo 11511, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Cairo
#1 Family Hotel in Cairo
#3 Business Hotel in Cairo
#3 Romantic Hotel in Cairo
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Cairo at Nile Plaza 5*
Number of rooms: 365
Official Description (provided by the hotel):
Contemporary in design and ambiance, situated near the Nile; set among the Belle Epoque and Art Deco facades of Garden City. ... more   less 
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Also Known As:
4 Seasons Hotel Cairo At Nile Plaza
Four Seasons Cairo
Cairo Four Seasons

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