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Four Seasons Hotel Cairo at Nile Plaza
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Reviews (1,208)
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688 - 693 of 1,208 reviews
Reviewed June 12, 2013

We stayed three nights at this wonderful hotel.
The hotel is located on the main corniche.
The service from the house keeping staff to the waiting staff in the restaurants and the concierge were impeccable. There are quite a selection of restaurants to choose from. The breakfast buffet offers a great choice and the food is fresh and looked very nice too, plus you get a lovely view of the Nile.
The gym is well equipped and the spa is lovely.
The outdoor pool and the surrounding area is very nice after a hot day in Cairo.
I have nothing but good things to say about this hotel and I highly recommend it to both business and leisure travellers.

Room Tip: Our room had a spectacular view of the Nile so I would recommend this.
  • Stayed: June 2013, traveled as a couple
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Thank AnnaKTU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NilePlaza, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this reviewResponded July 1, 2013

Thank you for reviewing Nile Plaza! We are very happy to learn that you enjoyed your stay with us.

Indeed, we are very proud of our employees for their hospitality, professionalism and their eagerness to exceed our guests' needs and wishes. Our employees work hard to ensure our guests receive a memorable Four Seasons experience, and your kind comments are evidence of our belief.

Thanks again for sharing your experience with us and we look forward to welcoming you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2013

One of the best hotels in Cairo
Very good service..very clean..very luxurious..Excellent food...Fabulous Views
There is lack of maintenance...On the swimming pool tiles are aging and need to be replaced...Table ware in zeituni restaurant is aging and looks really bad,...

  • Stayed: June 2013, traveled with family
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Thank mmenoufi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NilePlaza, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this reviewResponded July 1, 2013

We would like to thank you for your constructive feedback. We are delighted to learn that your stay was enjoyable and that you were pleased with the level of service offered by our hotel.

Please rest assured that your comments regarding the hotel maintenance have been taken into account.

Once again, please receive our heartfelt thanks for reviewing our hotel and we look forward to welcoming you back to Nile Plaza in the near future.

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Reviewed June 12, 2013

We live and work in Cairo and we stay at the Four Seasons as an escape. It is amazing in every way. Delicious food, beautiful rooms and the terrace is lovely. Staff is amazing and know all about customer service. This is unheard of in this country. Four Seasons does it best.

Room Tip: Must have a Nile view room!
  • Stayed: May 2013, traveled as a couple
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Thank houstonflygirl33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NilePlaza, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this reviewResponded July 1, 2013

Thank you very much for your feedback. It is through your positive and constructive feedback that we are able to constantly strive to improve our products and facilities.

Indeed, we are very proud of our employees for their hospitality, professionalism and their eagerness to exceed our guests' needs and wishes.

Thanks again for reviewing Four Seasons Cairo at Nile Plaza and looking forward to welcoming you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2013

I did not stay in the Four Seasons but have tried their Lunch Buffet in Zitouni

Entering the hotels is just wow. It's feels grand and very luxurious, I was really blown away.
Zitouni restaurant is some floor up with amazing views over the Nile River.

The buffet featured local food with main courses a la carte for 180 pounds per person. Food quality was very good. Service and the dining experience was sad. Unpolished silverware and glassware, unattentive service (plates not cleared water to refilled), no enquiry about satisfaction just food delivery. There was just one other table occupied which made the whole thing even more odd. At the end no thank you and farewell. What a shame, as the hotel is just amazing.

I hope it was a one off.

  • Stayed: June 2013, traveled on business
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Thank Sven A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

I've stayed here several times. The hotel is located on the main corniche. The service from restaurant waitstaff to housekeeping is impeccable. There are a variety of restaurants to choose from. The Chinese restaurant is especially good. The breakfast buffet offers numerous choices and the food is fresh and displayed well. The hotel bar (named "The Bar") is a bit small and can get crowded. If you can get one of the tables by the windows, there is a great view of the Nile. Even when crowded, the service is outstanding and the waitstaff are very attentive. Concierge services are good as well. I asked about the felucca boat rides across the street and the hotel sent someone to walk across the street with me. No complaints about anything at this hotel.

  • Stayed: January 2013, traveled on business
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Thank Mina2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NilePlaza, General Manager at Four Seasons Hotel Cairo at Nile Plaza, responded to this reviewResponded June 3, 2013

Thank you for your very thoughtful comment about Four Seasons Hotel Cairo at Nile Plaza!

We are very pleased to learn that you had a memorable Four Seasons experience. We have shared your comments with our team; there is, after all, no better motivation than your words of praise for a job well done.

We truly appreciate your patronage and we look forward to welcoming you back to Nile Plaza in the near future.

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