This hotel (which clearly it is not) was my first introduction to Egypt. Thank goodness that the rest of egypt and its people showed my a fantastic time.
But this place was horrible.
First of all, the photo of the hotel on tripadvisor and other various websites is fake. Took me a while to find the place because that is the image I had in my head. The sign in real life is nowhere near as big, and the building is a lot more dilapidated than as depicted in the photo.
The room was small, the main door to my room had a defect where the door had a 1cm wide gap running on the edge of the door when it was shut. I could see movement of people on the outside corridor. Section of the ceiling was rotting and falling apart. The toilet shower curtain had a build up of mould and the shower rubber matt was laden with old mould and hair .The TV had poor reception and was just local tv. The AC was a box which blew warm dust rather than conditioned air. I am no princess, I have stayed in many places a lot worse than this, but I would expect to pay a 1/3 of the price (which is exactly what I did moving to a hostel in Talaat Harb st which had cleaner and better facilities).
But my biggest biff with this place is the management staff. Customer service was one of the poorest I had ever seen. They simply lacked common courtesy and friendliness. They became particularly unfriendly when I rejected their overpriced travel tours and even more so when they realised I booked a tour with Hamdi the perfume seller (when you exit the hotel turn left and walk down 20-50m...hamdi or one of his workers will find you!).
There was a certain dread everytime you walked through the lobby.
During checkout, the counter staff, whom I had numerous arguments with, grabbed my sunglasses which was hanging from my shirt collar and asked if I could give to him as a gift. After politely saying no...repeatedly, he again expressed his dissapointment and lectured me on his financial successes and how my sunglasses were "nothing" to him.
I initially intended to stay here for 4 nights but I did myself a favor and left after 2 nights, moving to a hostel in downtown cairo.
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- Also Known As:
- Concorde Hotel Cairo