We stayed at the Sofitel for 2 nights in mid October. We arrived fairly late but check in was quick and efficient. We had a room on the 6th floor which was an absolutely fine room however at around midnight, I had to make a call to reception as there is an outdoor nightclub in the hotel and as it was a Friday night, it was a big night at the club. Usually, I wouldn't mind some noise but this was extremely loud (think they had a live singer at some point which was the loudest) and sounded like the nightclub was next door to our room. We had an early tour the next day so I called reception at midnight to ask what time the club would close and they said they'd find out and call me back. About 15 minutes later we hadn't heard from them so my husband phoned again and they immediately changed our room with an upgrade to a suite on Level 19. We could still slightly hear the music but nothing significant. We had a good nights sleep after that and the hotel handled this very professionally.
The hotel also arranged our full day tour which was professional and informative.
After our 2 night stay in Cairo, we were heading to Abu Simbel and asked the concierge if we could leave a bag with the hotel. He said it would be fine. The next morning with a very early flight to Abu Simbel, we tried to leave our bag and the hotel said they could not hold it given we were not returning to stay at the Sofitel. This would have been a huge pain for us but after a small negotiation, they thankfully agreed to keep our bag which was much appreciated.
- Official Description (provided by the hotel):
- Fully refurbished in 2007, the contemporary interior design combines exquisite style and elegant refinement with the convenience of several restaurants, bars, spa, casino, 850m2 of conference/meeting facilities and all the latest amenities - the unique French flair and personalized service add a special touch of luxury. ... more less
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- Also Known As:
- Sofitel Cairo El Gezirah Hotel Cairo
- Cairo Sofitel