I just returned from an amazing experience at the Conrad Cairo. I stayed there for 10 days and I had Ehad and Reda as my housekeeping staff and they were absolutely fantastic. They anticipated all of my needs, my room was impeccable, they were very attentive and very, very helpful. They took customer service to a whole new level. I was very impressed. I am a professor of marketing and I teach customer service across the globe and I can tell you I will be using this as an example of delighted service. Also every morning in the restaurant they knew how I wanted my tea, and brought it there for me as soon as I sat down, then they asked me if I wanted my usual orange juice as well. Amazing attention to detail. Really enjoyed the trip. Also its somewhat away from Tahir Square so if there is any issue at the square it will not affect your trip. I had some other friends who had to transfer to our hotel because they were staying close to Tahir Square and had problems accessing their hotel every night after we finished our meetings. FInally, they were fantastic at checkout.
Great overall experience. I will highly recommend this hotel to anyone visiting Cairo.
- Official Description (provided by the hotel):
- Overlooking the magnificent River Nile, Conrad Cairo is set in the heart of bustling downtown. This award-winning event and business hotel offers city explorers premium rooms, elegant dining and 24-hour entertainment with a glamorous International Casino. Conrad Cairo offers spectacular River Nile views from every room. Enjoy easy access to city center businesses, as well as legendary attractions such as the Sphinx and Giza Pyramid. Extensive amenities include an on-site health club featuring the latest fitness equipment, steam rooms, saunas, massage services and heated swimming pool. Hotel boutiques, florist, beauty salon and shoe shine are also available for your convenience. Six outstanding restaurants and bars offer round the clock dining and entertainment. Visit the International Casino with a cocktail in hand and experience the glitz and glamour of Stage One bar. Our hotel is now in the TripAdvisor Hall of Fame, receiving outstanding traveler reviews and a TripAdvisor Certificate of Excellence five years in a row. ... more less
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- Also Known As:
- Conrad Cairo Hotel Cairo
- Cairo Conrad