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“Nice hotel good service”

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Le Meridien Heliopolis
Ranked #33 of 139 Hotels in Cairo
Reviewed September 7, 2013 via mobile

Stayed for about 5 nights in le meridien Heliopolis during our egypt holiday. Nice property , good service , helpful staff.

There is an Indian restaurant very close by to this hotel and it also does delivery in the hotel which was nice as I can't live without Indian food for more than 1-2 days.

Rooms were nice, nothing fancy but met all the basic requirements.

May be the only disadvantage of this hotel is the location. It is a bit far away from the city center and so one needs to budget some extra time for sight seeing especially because the traffic is really bad during peak hours.

Overall a good hotel !!!!!

  • Stayed: December 2012
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Thank JI009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementCairo, General Manager at Le Meridien Heliopolis, responded to this reviewResponded September 9, 2013

Dear Valued Guest,

First let me thank you for choosing Le Méridien Heliopolis Hotel and for sharing your feedback with us through TripAdvisor.

We are delighted to note that you have enjoyed your stay and appreciated Le Méridien Heliopolis services. Your kind comments concerning our Staff for being friendly and helpful are greatly respected. Staff Members wish to thank you for your positive feedback. We will always welcome the opportunity to being of service to you and look forward to welcoming you back soon in the very near future.

Kind regards, the Hotel Management.

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245 - 251 of 501 reviews

Reviewed August 29, 2013

Stayed her courtesy Egypt Air waiting for my connection in July 2013. Situated about 20 minutes away from the airport, the hotel in Heliopolis is in the midst of nowhere on a busy street. The hotel per se is very nice. The rooms are comfortably large, reception is welcoming & helpful. The restaurant food was average & repetitive.

  • Stayed: July 2013, traveled with family
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Thank luverboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementCairo, General Manager at Le Meridien Heliopolis, responded to this reviewResponded August 31, 2013

Dear Valued Guest,
Thank you for taking the time to post a review on your recent stay at Le Méridien Heliopolis. We are delighted to note that you have enjoyed your overall experience with us particularly the hotel comfortable rooms and that you have appreciated mostly the reception helpful staff. We thank you once more for your kind appreciation and look forward to the pleasure of welcoming you back soon to Le Méridien Heliopolis. Kind regards, The Hotel Management

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Reviewed August 25, 2013

It was an honor to be welcomed as a new weds in Le Meridien Hotel, last year.It is very luxurious, overwhelming and extremly fantastic experience, especially the suites. Very clean, neat and refreshing rooms. Welcoming crew with great hospitality. It is really nice that a historical Hotel can outsand others. It is really one of the best Hotels in Egypt and I definitely recommend it.

  • Stayed: August 2013
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Thank kimo_ig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementCairo, General Manager at Le Meridien Heliopolis, responded to this reviewResponded August 28, 2013

Dear Valued Guest,
Thank you for posting a positive review on your recent stay at Le Méridien Heliopolis and for highlighting a luxurious and fantastic experience. We are thrilled to notice that you’ve enjoyed your stay with us, appreciated our services and facilities and we genuinely value your supporting comments.
We look forward to the pleasure of welcoming you back soon. Best regards, the Hotel Management.

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Reviewed August 21, 2013

From the time I arrived at the hotel, welcomed at the front, to ALL the staff in the hotel, I felt great. Professional and genuinely friendly service. Under the tough circumstances that were happening in Cairo at the time, I never felt at any time concerned and they made my stay a pleasure. Thank you

  • Stayed: August 2013, traveled on business
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Thank Mark N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nelly O, General Manager at Le Meridien Heliopolis, responded to this reviewResponded August 24, 2013

Dear Valued Guest,
It is a real pleasure to learn that you have enjoyed your stay at Le Méridien Heliopolis as reflected by your positive review. Our aim is to deliver the best and we will always make every effort to make your future stays as comfortable and pleasant as possible. Again we thank you for your support and we hope to be of service to you soon. Kind regards, The Hotel Management

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Reviewed August 9, 2013

This is not the first time I stayed at this well managed and highly appreciated service by all the staff. The room was clinically clean, the service was very good, will always stay there again.
and will recomended for all my business travlers friend.

Room Tip: All room are good located
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  • Stayed: August 2013, traveled solo
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Thank Zoya A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementCairo, General Manager at Le Meridien Heliopolis, responded to this reviewResponded August 12, 2013

Dear Valued Guest,

First let me thank you for your loyalty to our Hotel and for sharing your feedback with us through TripAdvisor.

We are delighted to note that you have enjoyed your stay and appreciated Le Méridien Heliopolis services. Staff Members wish to thank you for your positive feedback. We will always welcome the opportunity to being of service to you and look forward to welcoming you back soon.
Once more thank you, for your loyalty and support, and we look forward to welcoming you back to Le Méridien Heliopolis.

Kind regards, the Hotel Management.

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Reviewed July 18, 2013

A central location to the center of the city and yet quiet. Lobby was always spotless and the rooms up to date and clean. The hotel arranged a complimentary airport pick up which also included help through immigration. Made the experience actually a joy. Likewise free shuttle for departure. I stayed on the frequent guest floor and full use of the lounge which serves and excellent breakfast. Ate in all the other restaurants and without exception they were more than adequate. I read the hotwire review which does not compare to what experienced. May be you get what you pay for. I was there pre demonstration leaving just before they started some demonstrations were already being held. At no time did I feel unsafe even when we spent three days in upper Egypt in El Minya.

  • Stayed: June 2013, traveled on business
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Thank bob349
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementCairo, General Manager at Le Meridien Heliopolis, responded to this reviewResponded July 20, 2013

Dear Valued Guest,

First of all, thank you very much for sharing with us and other travellers your positive experience at Le Méridien Heliopolis. We are delighted to note that you have enjoyed your stay and appreciated the Hotel location, the shuttle service with airport assistance, as well as your F&B experience.

We sincerely thank you for highlighting that, in spite of the existing challenges Egypt is facing, it is still a safe country. We reiterate our gratitude for your kind and genuine
comments.

Please, always remember that Le Méridien Heliopolis is YOUR HOME in Cairo.

Kind regards, the Hotel Management.

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Reviewed July 10, 2013

I stayed on Le Meridien Heliopolis for a couple of days; the thing that attracts my attention there is the service that follows the old traditions of the excellency related to this area of Cairo. Things were well organized, nice breakfast serviced with smiley people whose care after you and want to offer all possible requests that you may wish to make your meal superb. Check in and out done by experienced staff in no time. The location of the hotel is perfect for those who are in business / meeting in Cairo for few days where it`s close to the airport, yet linked to the hot spots of Cairo.

Room Tip: Club Rooms have a special location and their own lounges and restaurant will help you manage your bu...
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  • Stayed: July 2013, traveled on business
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Thank Ahmed_Ghaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementCairo, General Manager at Le Meridien Heliopolis, responded to this reviewResponded July 11, 2013

Dear Mr Ghaly,

We are delighted to read your review and thank you for highlighting your positive experience while staying at Le Meridien Heliopolis. We are very pleased that our services have exceeded your expectations and that our staff Members have done their utmost to ensure your comfort and to deliver the best of service.

Our Hotel location is indeed very much favoured by our loyal clientele in view of its proximity to the airport and to the commercial center of Heliopolis.

I have shared your kind words with the Executive Team as it is gratifying to receive messages praising the Staff and the Service.

Once again, we thank you for your positive review and look forward to the pleasure of counting you among our most loyal customers.

Kind regards,
The Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien Heliopolis

Address: 51 Al Orouba Street | Heliopolis, Cairo 11511, Egypt
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Family Hotel in Cairo
#18 Romantic Hotel in Cairo
#21 Business Hotel in Cairo
#29 Luxury Hotel in Cairo
Price Range: $91 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Meridien Heliopolis 5*
Number of rooms: 283
Official Description (provided by the hotel):
Occupying the most exclusive site in the heart of Heliopolis lays this 283 rooms and suites elegantly designed hotel, Le Meridien Heliopolis offers a vast spectrum of limitless services, guaranteeing comfort designed with space and charm. The restaurants & bars range from formal to casual offering a unique assortment of dining experiences with an unparallel variety of International cuisine from the five continents. ... more   less 
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Also Known As:
Le Meridien Heliopolis Hotel Cairo
Le Meridien Hotel Cairo
Le Meridien Cairo
Cairo Le Meridien

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