This is no where near being 5 star I would not give it any more than a 2. The check in staff were lovely we stayed here twice the first time we were put in a room the smelt sooo bad of stale smoke the handle to the room came off in my husbands hand. The bathroom door did not close there was no miny bar in the room there were no hand towels the carpet was filthy. Sitting in the cafe down stairs you are surrounded by smokers which in not pleasant . In the dining room for breakfast it was very uncomfortable as I was the only woman and was totally ignored by all staff my husband had to ask for anything. We left to go to Luxor and came back for 2 nights on our return our guide spoke to the management about how bad our last room was and they were excellent in upgrading us this time to a better room still I would definantly not put it as 5 star far from it. The biggest positive we found here was there Italian restaurant the staff in there were wonderful and for me very welcoming we chose to eat in there both nights as they were so nice.
We were there when the revolution was on so we were trapped in our surroundings. Oh and the gentleman in the gift shop was really lovely too.
The rooms definantly need to be renovated. And please consider making an area in your for the non smokers.
- Official Description (provided by the hotel):
- The Sonesta Cairo's 409 spacious guest rooms and suites offer a variety of luxurious amenities. A room on the executive floors offer exclusive lounges and 24-hour concierge service. The poolside bar and full-service spa with a Turkish steam bath are heavens for relaxation. After the pampering, the hotel offers several options at its gourmet restaurants serving Italian, Lebanese, Japanese, or French cuisine. One of the best Cairo hotels, the Sonesta is ideal for both business and leisure travelers. ... more less
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- Also Known As:
- Sonesta Hotel, Tower & Casino Cairo Hotel Cairo
- Sonesta Hotel, Tower And Casino Cairo
- Sonesta Cairo Hotel
- Sonesta Hotel Cairo
- Cairo Sonesta