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“not a 4 or 5 star”
Review of Le Passage Cairo

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Le Passage Cairo
Ranked #2 of 139 Hotels in Cairo
Certificate of Excellence
Reviewed February 25, 2012

we stayed at this place when it was iberotel and becoz of unrest did not leave airport area. good to use for transit. free airport shuttle. rooms nothing great. aircon was not working well. room service food was avg.

Room Tip: poolside? its a very big hotel
  • Stayed: May 2011, traveled with family
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Thank Aspi123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LePassageCairo, Manager at Le Passage Cairo, responded to this reviewResponded February 29, 2012

Dear Sir,

Warm greetings from sunny Cairo. It has been a great pleasure welcoming you at Le Passage Cairo Hotel & Casino and I wish to thank you for taking your precious time to send us your comments.

Your feedback is a valuable source for us to review our performance and strive to achieve excellent standards of product and service to our guests.

We hope to see you soon back in Cairo and at our hotel.

Thanks & Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (1,444)
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1,041 - 1,047 of 1,444 reviews

Reviewed February 6, 2012

Good for short business trips or transit. Far from city centre. Food is very basic nothing special, it's the same breakfast buffet I used to see 20 years ago. I believe the overall quality was better when the hotel used to be Mövenpick.

  • Stayed: January 2012, traveled on business
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Thank Ibnelneel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2012

This is a good choice of hotel to stay in if you are in Egypt. It is large well located and has quite good facilities including a good WIFI signal. The rooms let it down slightly though but the beds are comfortable. The staff are helpful and polite and the food served up in the restaurant is plentiful and of a good variety.

  • Stayed: December 2011, traveled on business
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Thank GOCOMMANDO1664
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LePassageCairo, Manager at Le Passage Cairo, responded to this reviewResponded January 29, 2012

Dear Sir,

Greetings from Le Passage Cairo Hotel & Casino
We would like to extend our sincere appreciation for your positive comments mentioned towards our hotel.
On behalf of our entire staff here at Le Passage Cairo Hotel ,we would like to thank you and we hope to welcome you again in your next visit..
Best regards,

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Reviewed January 24, 2012

This is the best place u can stay in Cairo as it is nearest to airport. The famous Pyramids are around a one and a half drive from the hotel. The hotel itself can arrange you transport if you need. The ambiance is excellent with neatly maintained rooms. The bar is near the main reception and serves you with excellent quality liquors. The swimming pool is well maintained and there is special places for kids to play. There is a casino inside the hotel but i didn't visit it. The hotel has regular transportation to and from the airport. The rates are also not very high and is normal for its facilities.

Room Tip: Take a room near swimming pool if possible
  • Stayed: March 2011, traveled on business
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Thank Rajkumar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LePassageCairo, Manager at Le Passage Cairo, responded to this reviewResponded January 29, 2012

Dear Sir,
Warm greetings from Le Passage Cairo Hotel & Casino
On behalf of all colleagues at Le Passage Cairo Hotel & Casino ,we would like to extend our sincere appreciation for your very positive comments mentioned towards our hotel. We are also so pleased to know that you were happy with our accommodation and facilities
We hope to welcome you soon back in Cairo and at our hotel.
Thanks & best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2012

Building work including the use of hammer and bolster and hammer action drill on the floor above starting from 07:50 lasting all day.
I have colleagues staying here too that all agree the rooms are filthy, mine certainly has never seen a hoover let alone had its tiles cleaned!
Mosquitoes come and go as they please through my window that does not shut. I'm like a fast food fly through restaurant for the little blighters.
House keeping staff have a cleaning cupboard opposite my room and congregate there from 0800 telling clearly very funny stories to each other just to make absolutely certain that no sleeping is done past 8am.
Breakfast however is a delight, huge variety, clean and well prepared. No Delhi belly here.....

  • Stayed: January 2012, traveled on business
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Thank HomeCountiesHurcules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LePassageCairo, Manager at Le Passage Cairo, responded to this reviewResponded January 17, 2012

Dear Sir,
It has been a great pleasure welcoming you at Le Passage Cairo Hotel & Casino and we wish to thank you for taking your precious time to write your comments.
It is a valuable source for us to review our performance and strive to achieve excellent standards of product and service to our guests.
Concerning your unpleasant experience and on behalf of our entire staff, kindly accept our apology and rest assured that all circumstances you experienced were raised with the concerned department heads and immediate actions were taken in order to prevent any future inconvenience.
We hope to welcome you again at Le Passage Cairo Hotel & Casino and we will do our utmost to meet your expectations during your next stay.

Best regards,

Report response as inappropriate
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Reviewed December 15, 2011

This hotel was close to airport; which was nice after being on a flight for 10 hours. The room was just O.K because the Hotel is old. Did find the buffet for dinner was good, along with the breakfast. It must be the place for weddings, because they had one every night.

  • Stayed: November 2011, traveled as a couple
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Thank greenthumb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2011

I had a transit night to spent in Cairo in November 2011 and Egypt Air put me here. Large lobby, slow check-in process, very good arab dinner buffet, spacious room - as I stayed there for free I have nothing to complain. Very close to airport, which was convinient. As I don't know the rates, I can't say anything about the value.

  • Stayed: November 2011, traveled solo
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Thank laendersammler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Passage Cairo

Address: Cairo International Airport Road | El Horreya-Heliopolis, Cairo 11511, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Casino Hotel in Cairo
#2 Luxury Hotel in Cairo
#8 Best Value Hotel in Cairo
Price Range: $60 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Passage Cairo 5*
Number of rooms: 412
Official Description (provided by the hotel):
Le Passage Cairo Hotel & Casino is located in Heliopolis, an elegant business and residential district in Cairo and it is considered one of the safest area in town. The hotel is only five minutes from Cairo International Airport and ten minutes from the Cairo International Convention Centre and Fair Grounds, with free shuttle bus service, free wifi and free internet. Great design is the key to this urban, cosmopolitan business and leisure base, providing a sophisticated and stylish environment in the throbbing heart of Egypt and the Middle East. Le Passage Cairo Hotel & Casino celebrates individuality with a wide range of accommodation choices from well appointed rooms and suites with exquisite views to the Executive Club floor which is ideal for business travelers, short breaks, family holidays or those special occasions. ... more   less 
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Also Known As:
Le Passage Heliopolis Hotel Cairo
Iberotel Cairo Hotel
Iberotel Hotel Cairo
Cairo Heliopolis Hotel

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