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“Avoid the Rameses Hilton”
Review of Ramses Hilton

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Ramses Hilton
Ranked #14 of 139 Hotels in Cairo
Certificate of Excellence
Reviewed August 24, 2009

Recently, I visited the Ramses Hilton with a small group (10 rooms). We arrived after 4 pm, and it took over 1 1/2 hours to check in to the hotel- we would be given one room key, the clerk would disappear into a back room for 15 minutes and then immerge with a second key and so on. The hotel was unable to access the HIlton Honors program status of several guests. The hotel is very outdated. The room that my wife and I were initially assigned was very dirty and worn. The carpet was filthy and had repearted water damage. Due to the mildew in the room, we requested another room. After 2 hours we were grudgingly moved to a second room - not much better. The hotel charged $37 USD per day for use of the internet. The entire hotel is like staying in a smoke stack. It seemed that the American guests received distinctly less quality service than other visitors and were frankly not welcome. It may be a sign of the times, but one would expect less noticiably different service in a Hilton hotel. HItlon should be ashamed of this property. It gives us less confidence in the Hilton brand abroad, and Hilton will no longer be our first choice.

  • Stayed: August 2009
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Thank TexasJetLag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 6, 2009

The two visits to this hotel will have been the 17th & 18th time in 21 years I have stayed in this hotel & it remains, for me at least, the only accommodation I would choose when in Cairo.

The location of the hotel, being at the side of the Nile, directly at the side of 6th October Bridge, is ideal for an evening promenade along the river, a quick stroll across to the Egyptian Antiquities Museum or wander off into the heart of the city.

The lobby is fairly spacious; with a granite & marble decor (yes, as others have observed, people do smoke in the hotel, but this is perfectly acceptable in this part of the world), which features a small number of shops (souvenirs, papyrus, glassware, newsagents) & a couple of banks, with a cafe (where people gather to smoke shishas); which provides access to the pub, leading off it.

Three restaurants (Terrace Cafe serving an international menu & buffet, plus breakfast), an Indian restaurant & the, somewhat more formal, Citadel Grill, & the Business Centre; offering Internet access at LE45 per 20 minutes) are located one level up from the lobby, whilst the pool & Fitness Centre are located one level higher. There is a poolside bar & the Falafel Egyptian restaurant/cabaret to be found on the pool deck.

Five highspeed elevators are provided for access to the 30 guest floors; 26 of standard rooms &, corner, mini-suites & 4 of Executive rooms & the Penthouse suite.

Standard rooms are clean, comfortable & well equiped: twin or queen size beds, double wardrobes, with fitted safe, mini-bar, satellite TV, desk & a small seating area. Again, I would state that I have never had any problems with any of the fixtures & fittings over the years (this is not to say that others haven't either, just relating my personal experience). Egytpian alabaster tiled bathrooms feature wash basin, hair dryer, bath & shower, toilet & bidet & water pressure was very good, on the 16th floor).

Mini-suites are much larger, with two picture windows (only one with balcony access), a sitting area, with coffe table,sofa & 2 armchairs & queen-size bed. Other amenities are as per the standard rooms &, again, water pressure was more than adequate for the power shower, this time on the 24th floor.

Due to the triangular shape of the hotel (facing west, southeast & northeast) 90% of rooms are calculated to have at least some sort of Nile view, whils those on the eastern side are alomst guaranteed a glimpse of the Giza Pyramids from, about 15:30 - 18:00 each day. Rooms on the other two sides of the hotel may stilll have an oblique Nile view, but do offer very good views over the Islamic city.

The hotel is topped by the Window on the World bar & restaurant; for quite posh evening dining. Although I believe the hotel is no longer the tallest building in Cairo, it is still well worthwhile to pay a visit to this bar in order to admire the maginificent views over the nile & city from its picture windows.

Breakfast is served in the Terrace Cafe & offers a mixture of European & Egyptian hot dishes, bakery items, fresh fruits & juices, classic continental breakfast items, freshly cooked ommelettes & even a small Japanese selection. I would strongly recommend taking the bed & breakfast option when booking, as the offerings here willl really help to set you up for the day.

Finally, there is a "shopping annexe" directly across the street from the hotel's main entrance. Here can be found 7 floors of shops, restaurants & cinemas. Although a lot of the shops sell items, shoes handbags, lingerie, that are aimed at women, but there something for everyone (souvenirs, books, CDs & DVDs, cotton goods & gadgets). It is an indication that prices haven't been jacked up too high for the tourist market, that Cairene families come here to shop.

Although all staff were friendly, smiling & helpful, as always, I must make a special mention of those in The Sherlock Holmes Pub. They really have managed to do something that I've rarely encountered, even in UK hotel bars & created an informal atmosphere; laughing & joking or chatting about the football - that they have on TV at all times - with the customers, whilst still providing impeccible service (nibbles are constantly topped up - hot snacks provided free of charge, during happy hour, when they'll also ensure that you get your 2 for the price of one drinks). The bar snack menu is also very good & reasonably priced (scampi & chips turned out to be 6 - 7 king prawns with a large salad & huge portion of chips, at about LE100).

All in all, these two most recent visits to this hotel were as good as the first & I would happily recommmend it to anyone.

  • Stayed: July 2009, traveled solo
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4  Thank GParryManchester_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2009

what a wonderful hotel- there´s no reason to look eslewhere. This is right where you want to be andf the staff are so helpful. The breakfast is superb!

  • Stayed: July 2009, traveled as a couple
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2  Thank h00lah0p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2009

The Bad:

The entire lobby area is equivalent to standing inside of a burning pack of cigarettes. Apparently in the third world, nobody has yet heard that breathing second-hand cigarettes can kill you.

Seeing an Egyptian cab driver go absolutely ballastic on a group of other cab drivers. Why? I have no idea.

Guards with very large guns on the adjacent rooftops, etc. It makes you swallow involuntarily that they are even needed at all, to protect you.

The Bad or Good (You Decide):

In a very busy "commerce in crisis" kind of area. Lots of middle eastern business men going here, going there in and out of the hotel. The employees handled everything coming their way with aplomb and agreeable ease. This part of the city in general is high energy.

The area is run down but some people want to be right in the thick of it, culturally. It is right across the street from the Nile River but you do have to do a bit of walking to get out of the premises. Unusual merchants on the walkway.

Some stores placed inside, a quite decent buffet/lunch area, though limited in choices available. It is not a five star property or even close to it.

My hotel room was average, at best. I hear that there are penthouses, if you go in for that kind of thing. The staff was quite friendly.

The hotel's view allows you to spot the pyramids on a good day, when the dust and pollution do not obscure their distant presence. You can definitely see them from on top of that large tower thing (?), built around 1965, on the other side of the Nile. It costs about fifteen dollars to ride to the top, to the outdoor observation area. I have to warn you, though, that we waited a good forty-five minutes just to get on the elevator to go back down and we were the only people in line. If ever there was a moment when I realized that I was not in a technically advanced society, that was it. Not for the faint-hearted, trust me.

The Good:

The Nile is beautiful at night. You can take a cheap boat ride out on the Nile with lots of locals for a few dollars. The cool breeze feels great, they will play lively Arabic music and cruise by one of the main bridges over to the rest of Cairo.

The Ramses Hilton pool is AMAZING. It is nearly olympic sized . . . plenty of green plants abound, quite uncrowded with a lot of beach chairs, towels, etc.. I'm not a drinker but the bar area looked nice, shady, and pleasant.

It was a pleasure to be able to walk over to the enormous Egyptian museum and then make my way back over for a long swim in their ocean-sized pool.

  • Stayed: August 2006, traveled solo
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5  Thank Forgottensage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2009

this hotel was really great,i had red bad reviews and i was expecting sth bad...but when i got into the room i was absolutely impressed!the nile view from both giant window and balkony was breathtaking,everything was clean,staff was gentle,breakfast very goood!

  • Stayed: July 2009, traveled as a couple
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4  Thank necrophagist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2009

read quite some reviews and must agree to the points that this hotel is a little bit old and rooms interior and furnishment are outdated. So live with that and you would have a very good stay. Staeyed at the executive floor, actually i don't think there were something speciel about this, unless of course the roof toop restaurant in the morning is a executive floor restaurant with a magnificient view. So if yo go to this hotel, please remember to go to the top floor and enjoy the view.

the executive lounge was nothing special and is a waste of time.

  • Stayed: July 2009, traveled on business
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4  Thank KBLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2009

hotel room was not as bad as ive expected its old but its clean. i stayed at 17th floor nile view which has a small balcony, bathroom needs updated, restaurant in the hotel were very expensive,buffet breakfast was good though, there was a extra charge of 100 egyptian pounds to use spa and sauna unlike other hotels free for hotel guest,no smoking policy inside the hotel not properly implement, check out too slow it takes me long time to wait some of the staff in the reception dont speak english.hotel lobby was small no enough chairs.

  • Stayed: July 2009, traveled as a couple
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4  Thank RANCH99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramses Hilton

Address: Corniche El Nile 1115, Cairo 12344, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Cairo
#9 Business Hotel in Cairo
#10 Casino Hotel in Cairo
#11 Best Value Hotel in Cairo
#12 Romantic Hotel in Cairo
#14 Luxury Hotel in Cairo
Price Range: $105 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ramses Hilton 5*
Number of rooms: 771
Reservation Options:
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Also Known As:
Ramses Hilton Hotel Cairo
Hilton Hotel Cairo
Hilton Hotel Ramses
Hilton Cairo
Cairo Hilton
Ramses Hilton Cairo

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