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“Hilton Ramses - Cairo, Egypt”
Review of Ramses Hilton

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Ramses Hilton
Ranked #16 of 138 Hotels in Cairo
Certificate of Excellence
Reviewed March 23, 2014

Hotel location excellent, close proximity to Cairo Museum, street bazaar etc. The staff were very friendly and hospitable. Room furnishing were bit aged . Room size perfect. Suggested to have room refurbished.

  • Stayed: March 2014, traveled solo
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Hamid A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this reviewResponded March 27, 2014

Dear Valued Guest,
Greetings from the Ramses Hilton.

Thank you very much for taking the time to share your comments with us through this review.

We greatly appreciate your nice comment on the team performance, the hotel location and the service standard.

We would like to inform you that our planned Master Plan renovation project has been delayed many times, due to the country situation which was not stable enough to get it done. However, this does not stop us from our regular maintenance schedule and small renovation projects.

We look forward to welcoming you back to Ramses Hilton.

With Kind Regards,

The Management

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1,229 - 1,235 of 2,579 reviews

Reviewed March 22, 2014

This hotel was wonderful. We had exceptional service, location, price, and an over all fabulous time at the Ramsus Hilton Hotel in Cairo. Our hotel view was phenomenal and looked over the Nile river and all of the Cairo and Giza area. The staff were absolutely superb in service and accommodation with our needs. As two female travelers, it was always wonderful to return "home" for the evening with a welcoming smile and hospitality.

  • Stayed: March 2014, traveled with friends
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Review collected in partnership with Hilton Hotels & Resorts
Thank Amanda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this reviewResponded March 27, 2014

Dear Ladies,
Greetings from Ramses Hilton,

We are very pleased to know that you enjoyed your stay with us. Thank you for taking the time to post your review on TripAdvisor.

We would like to thank you for appreciating the team performance We will forward your comment to the team.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management

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Reviewed March 22, 2014

It was a very good experience having dinner while looking at the great city of Cairo from a very high floor, with a magnificent view. The staff was very friendly, helpful, and professional. I really loved having dinner there with my beloved husband.

  • Stayed: March 2014, traveled as a couple
    • Value
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Thank eldosokyjl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this reviewResponded March 23, 2014

Dear valued Guest,
Greetings from Ramses Hilton,

Thank you for taking the time to post your review on TripAdvisor.

We are glad to know of your satisfaction with the team performance, specially at the Windows on the World Restaurant. We will forward your comment to the team.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2014

Wow, what a great property! The location is very convenient (just minutes from downtown). Make sure you upgrade or book to the executive floor because the views are great and the staff is AMAZING!!! Private check-in area on the 26 floor by Nevin (friendly and beautiful). Offered drinks upon arrival. The rooms are a bit older but well kept and have great views of the Nile. Executive Lounge.... WOW!!! Raouf and his team was amazing! It was pretty consistent... the service of the Executive Level Team was very attentive, friendly and memorable.... and will be back! Thank you to everyone that makes this hotel such an amazing property to stay at.

  • Stayed: March 2014, traveled on business
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Thank George W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this reviewResponded March 23, 2014

Dear valued Guest,
Greetings from Ramses Hilton,

We are very pleased to know that you enjoyed your stay with us. Thank you for taking the time to post your review on TripAdvisor.

We would like to thank you for appreciating the team performance specially Nevin and Raouf at the Executive Floors. We will forward your comment to the them.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2014

Excellent service especially for the executive floor, the emlpoyees are very helpful and always smiling. However internet access must be made complimentary for the executive clients or for this floor. Overall the stay was a pleasant memorable experience due to the warm caring nature of each employee.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Jonathan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this reviewResponded March 20, 2014

Dear valued Guest,
Greetings from Ramses Hilton,

Thank you for taking the time to post your review on TripAdvisor and for your recommendation.

We have read your nice comment on the he team performance and we are pleased that you enjoyed the service standard.

As for your comment on the internet connection charges, please be informed that the internet services in most of the hotels in Egypt are provided through a third party supplier. Therefore, the internet prices are pre set through the supplier which should be on the same level of all five star hotels in Egypt.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management

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Reviewed March 17, 2014

really thanks to everyone in ramses hilton start from nevine in front desk then mrs hala elshikh duty manager and mr haytham mahgoub really thanks to all love u all and great thanks to nermine from business center and thanks to mohsen from housekeeping really to all you were worked with hilton values

Room Tip: room with the nile view it will be good view and high floors
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  • Stayed: March 2014, traveled on business
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Thank shiko123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this reviewResponded March 20, 2014

Dear valued Guest,
Greetings from Ramses Hilton,

Thank you for taking the time to post your review on TripAdvisor.

The nice comment on the team performance, specially Nevine, Hala, Haytham, Nermine and Mohsen means a lot to us. We will forward your comment to each one of them. In addition, we would like to thank you for your recommendation of the hotel.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2014

Fantastic location, spectacular Nile view, lavish breakfast spread...what more can you ask for? its a good property to stay, though slightly old but well maintained. Staff is courteous and food is brilliant. the museum is across the road. Good place to stay for business as well as family trip!

Room Tip: All rooms have Nile view so don't get tempted by the proposal of getting executive room with ...
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  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Neha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this reviewResponded March 18, 2014

Dear valued Guest,
Greetings from Ramses Hilton,

We are very pleased to know that you enjoyed your stay with us. Thank you for taking the time to post your review on TripAdvisor.

The nice comment on the team performance, the hotel location and the Breakfast means a lot to us. We will forward your comment to the team. In addition, we would like to thank you for your recommendation of the hotel.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramses Hilton

Address: Corniche El Nile 1115, Cairo 12344, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Cairo
#9 Business Hotel in Cairo
#10 Casino Hotel in Cairo
#12 Romantic Hotel in Cairo
#16 Luxury Hotel in Cairo
Price Range: $98 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ramses Hilton 5*
Number of rooms: 771
Reservation Options:
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Also Known As:
Ramses Hilton Hotel Cairo
Hilton Hotel Cairo
Hilton Hotel Ramses
Hilton Cairo
Cairo Hilton
Ramses Hilton Cairo

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