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“Shirleys 60th Birthday Treat”
5 of 5 bubbles Review of Ramses Hilton

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Ramses Hilton
Ranked #13 of 138 Hotels in Cairo
Certificate of Excellence
London, United Kingdom
1 review
“Shirleys 60th Birthday Treat”
5 of 5 bubbles Reviewed October 27, 2013

Excellant Hotel
Good Location in downtown Cairo being next to The River Nile and ajacent to a shopping centre
Very high quality in all the restaurants
On arrival offered a complimentary upgrade with fantastic views of the city
The Service offered by all staff members was exceptional
I would certainly recommend this hotel as We both were looked after very well especially my wife who celebrated her 60th birthday who was presented with a lovely cake and a beautiful bouquet of flowers.

Would definately stay at this hotel again should we re-visit Cairo
Would definitely stay at this hotel again should we be again in Cairo

Room Tip: Would suggest requesting a room on The Executive floor for improved views and privacy
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this review, October 29, 2013
Dear valued Guest,
Greetings from Ramses Hilton,

Thank you for posting your comment on Tripadvisor and taking the time to let us know of your enjoyable experience at the Ramses Hilton. We are pleased to know that you enjoyed your birthday with us. The hotel management seizes the opportunity to wish you a happy birthday.

Your favorable comment on our team performance means a lot to the team and your appreciation to the efforts will be conveyed to all of them.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,309 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (455)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Russian first
  • Spanish first
  • Swedish first
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  • Any
English first
Jeddah, Saudi Arabia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 25, 2013

I am a regular guest at this magnificant Hotel..
Well located, friendly staff, good food, close to city center, spacious rooms with great facilities..
Different varieties on breakfast cuisine..
Beds make me feel home .
overwhelming nile view and a highly secured area..

When you leave Cairo , symptoms of nostalgia crawls in the veins..
Hilton Ramses did that to me..and will always do
A place to make an everlasting memories.
Thank you.

Room Tip: Executive floors or nile view rooms are the best
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bassmaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this review, October 27, 2013
Dear valued Guest,
Greetings from Ramses Hilton,

Thank you for the detailed review you posted on TripAdvisor. We are very pleased to know that you enjoyed your stay with us. Your nostalgia is an honor to the team.

Your nice comment on the team performance, the location, the comfort of the room meansa lot to the team. We will convey your favorable comment to them.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed October 21, 2013

All in all a fantastic hotel. The location is absolutely phenomenal - it is walking distance from the opera house, Egypt's national museum and several other major tourist sites. We received a complimentary upgrade to a suite upon check-in. The room was clean, spacious and had a fantastic view of Tahrir Square.

The food at the hotel is quite nice as well. The breakfast buffet was very good. The on-site Indian restaurant was tasty as well. So was room service. Service was also fantastic. Everybody we interacted with (check-in, house keeping, etc.) were very polite and professional.

Suggestion - If you need a cab to go anywhere (pyramids, Coptic quarter, etc.), I strongly suggest you speak to the door staff. They do a fantastic job negotiating set prices with cab drivers prior to your trip. For example, we received quotes of 500+ pounds for a trip to the pyramids. The bellhop secured a 100-pound flat fee, including waiting time, from a cab.

A word about safety - we visited Egypt in December 2012 prior to the ouster of Morsi. I don't know what the safety situation is like now, but when we visited, we felt perfectly safe. Yes, if you participate in a riot, you may be injured. But we walked around the hotel, to the Egyptian museum and many other places without ever feeling unsafe. Just follow the same precautions that you would in any large city, and you should be okay.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank E B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this review, October 22, 2013
Dear valued Guest,

Greetings from Ramses Hilton,


Thank you for taking the time to post a detailed and pleasant review on Trip Advisor.
We are very pleased to know that you enjoyed your stay with us. Your nice comments on the service standards and the team performance mean a lot to us.

In addition, we would like to thank you for your positive thoughts that clarify the political situation and its relation with the hotel area surroundings.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed October 18, 2013

I highly recommend this Hotel. The service, food and views were excellent. All staff were very friendly. Beds were exceptional to sleep on. Security upon entry. Felt extremely safe and secure. Went shopping across the road and found some excellent buys there.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lindie11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this review, October 22, 2013
Dear valued Guest,

Greetings from Ramses Hilton,

We are very pleased to know that you enjoyed your stay with us. Thank you for the nice comments on the service standards and the staff. We will convey your favorable comment to them.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texarkana, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 16, 2013

what a lovely hotel i highly recommended.. I felt so safe, the service,food and view were great . i always book my accommodation with Hilton because they do a great service, I enjoyed Egypt very very much ..Thank you Hilton

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Service
Helpful?
Thank SarahDevid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this review, October 22, 2013
Dear valued Guest,

Greetings from Ramses Hilton,

Thank you for the recommendation and the nice comments on the service standards and the staff performance. We will convey your favorable comment to them. We are glad you enjoyed your stay with us.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed October 13, 2013

The whole staff wecomfortableand do their best to make you happy.

The view was magnificent.

The breakfast was delicious with variety of food and drinks.

Beds were very comfortable :D

I'll definitely go back there :)

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mohamed T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this review, October 14, 2013
Dear valued Guest,
Greetings from Ramses Hilton,

Thank you for the review you posted on TripAdvisor. We are very pleased to know that you enjoyed your stay with us.

Your nice comment on the team performance, the view and breakfast is appreciated. We will convey your favorable comment to the team.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed October 11, 2013

During my anniversary I reserved a room for one night, and it was really an amazing night.
First of all, the front desk staff were very warm and welcoming us. They cheered up to us when I said we are celebrating our anniversary, and offered a free upgrade. For my surprise the room service sent us a small cake which was nice touch. I definitely will come again.
Pros:
- Staff is very professional and all people are greeting you with a smile wherever you are.
- Food was wonderful (I took only breakfast, and wandered around to get my dinner)
- People at restaurant were experts for what they are doing, and the variety of choices was very wide.
- Room was nice, view was nice. Bathroom was ok as well

Cons:
- There is no open buffet for dinner, and you need to order on a la carte style which was not so good for me
- There is no tea/coffee kettle in the room to prepare a cup of tea. This one I missed really

Overall, it was a wonderful stay, thanks Hilton Ramses Staff for making our day

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Salfons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramses H, Hilton Management at Ramses Hilton, responded to this review, October 13, 2013
Dear valued Guest,
Greetings from Ramses Hilton,

We are very pleased to know that you enjoyed your stay with us this time. Your nice comment on the team performance is appreciated. We will convey your favorable comment to them.
The hotel management seizes the opportunity to wish you a happy anniversary.

As for the tea/coffee making in room, please note that we provide kettles and tea and coffee amenities upon guest request, free of charge, through our Room Service Department.

We look forward to welcoming you back to Ramses Hilton or any of our Hilton hotels worldwide.

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramses Hilton

Property: Ramses Hilton
Address: 1115 Cornish El Nile, Cairo 12344 , Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Cairo
#9 Business Hotel in Cairo
#9 Casino Hotel in Cairo
#12 Romantic Hotel in Cairo
#13 Luxury Hotel in Cairo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Ramses Hilton 5*
Number of rooms: 771
Reservation Options:
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Also Known As:
Ramses Hilton Hotel Cairo
Hilton Hotel Cairo
Hilton Hotel Ramses
Hilton Cairo
Cairo Hilton
Ramses Hilton Cairo

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