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“Good Hotel at Cairo Airport”

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Novotel Cairo Airport
Ranked #29 of 137 Hotels in Cairo
Wales, United Kingdom
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Good Hotel at Cairo Airport”
4 of 5 bubbles Reviewed September 28, 2013

Stayed here for one night after flying back from Dahab and waiting to fly back to the UK next day, room was fine and for an airport hotel quiet, had dinner in the Italian restaurant that was very good with excellent service. Breakfast was good plenty of choice and we also had time to use the outdoor swimming pool that was very clean.
Staff were helpful and the free shuttle bus across to the airport was great.
In all good hotel for airport stop over.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephenrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hassan M, General Manager at Novotel Cairo Airport, responded to this review, October 6, 2013
Dear Valuable Guest

Thank you for sharing your experience about your recent stay

We are delighted to know that your stay was enjoyable and that you were pleased with the level of service offered by our staff.

On behalf of our entire team members, we would like to thank you and we hope to see you again when your travels bring you back to the area!

Once again, thank you for choosing Novotel Cairo Airport

Best regards

Hassan Moustafa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,117 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (156)
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English first
Paris
1 review
4 of 5 bubbles Reviewed September 27, 2013

Every journey in Cairo I stay at the hotel NOVOTEL Airport. It is near the airport and easily accessible for my work.
The staff is pleasant and rooms are clean.
The breakfast is good but needs more varieties.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mar B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hassan M, General Manager at Novotel Cairo Airport, responded to this review, October 6, 2013
Dear Vluable Guest

We would like to express our gratitude for taking time to write down about your latest stay at Novotel Cairo Airport.

We are pleased that Novotel keeps the promise to provide the best way to relax and re-energize

It will be our utmost pleasure to welcome you soon
kindly accept our warmest regards from Cairo

Hassan Moustafa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Papamoa, Bay of Plenty, New Zealand
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed September 25, 2013

Stayed here before leaving Egypt, everything you want in an airport hotel, good food, clean rooms, easy checkout and great shuttle service to the airport (even if it was backwards through the oneway system!)

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Haydan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hassan M, General Manager at Novotel Cairo Airport, responded to this review, October 6, 2013
Dear Guest,

Thank you so much for recommending our hotel to the travel community.

We are delighted to learn that you were satisfied with your stay with us and that we have succeeded to accommodate you with a pleasant stay.
We hope you get the chance to try our new Spa treatments in your next stay

Thank you

Hassan Moustafa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Egypt
Level Contributor
80 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed September 24, 2013

Due to the current situation in Egypt , the last bus from Alexandria to Cairo airport was at 16:00 while the flight was at 7:30 we reached the hotel before curfew , a lot of mistakes from the exhausted staff stayed at hotel from 16:00 till 2nd day at 6:00 due to curfew in Cairo, wrong booking in busy room with apologize and change room , wrong payment amount , wrong flight information .
At any case the stay was comfortable , the good breakfast , free WiFi , free shuttle bus to airport during curfew was appreciated

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Osama A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hassan M, General Manager at Novotel Cairo Airport, responded to this review, October 6, 2013
Dear Guest,

Thank you for sharing your experience with us on TripAdvisor.

We are very disappointed to know that you have experienced some mistakes from our team members during your stay, we very much appreciate sharing your comments in your next stay to our internal hot line ( 888 ) in order to tackle any negative points on the spot

Thank you& see y ou soon

Hassan Moustafa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amman, Jordan
Level Contributor
116 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed September 23, 2013

Hello,

On my business trip I used this hotel for one stopover, the hotel is average and good for a stopover! the hotel is lower slandered than other Novotel hotels.

The transportation service from and to the airport is running each 30 minutes,
The breakfast is good but needs more varieties
The room as the standard Novotel rooms, not a big one but it does the job for one night transit
Staff are really nice, supportive, they changed my room to a pool view room when they knew I’m a member of the Le club group (Novotel part of this group)


Hope this will help.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShadiALBESS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Egypt
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed September 23, 2013

The hotel is very close to Cairo airport terminal .
It is very convenient if you want to stay a night prior to your departure .
There is a shuttle bus to the airport every 30 min.
The room is too small for a family but acceptable for a couple .

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bassio2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed September 23, 2013 via mobile

Appearance of hotel lobby is impressive. Service is below average. Room cleanliness is bad. Carpets seem to have never been shampooed. Washroom maintenance is poor. Buffet doesn't have good selection. Only good thing is free internet.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MANMINDER R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Cairo Airport

Property: Novotel Cairo Airport
Address: PO Box 8 Cairo Airport | Cairo International Airport, Cairo 11776, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in Cairo
#10 Best Value Hotel in Cairo
#26 Luxury Hotel in Cairo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Cairo Airport 4*
Number of rooms: 313
Official Description (provided by the hotel):
Touch down in 4-star comfort at Novotel Cairo Airport hotel, a 5-minute ride from the terminals on the free 24-hour shuttle. Relax under the palms in the courtyard, or re-energise with a dip in the pool. All-day dining means you won't fly hungry. Your modern soundproofed room lets you stretch out and enjoy a restful night at Novotel. ... more   less 
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Also Known As:
Novotel Cairo Airport Hotel Cairo
Accor Cairo Airport
Cairo Novotel

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