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“Come Home to Novotel”

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Novotel Cairo Airport
Ranked #30 of 138 Hotels in Cairo
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1,218 reviews from our community

Traveler rating
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    370
    298
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    106
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (167)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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English first
Menands, New York, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 21, 2013

I will recommend this hotel to every one I know and next time i will stay there for sure.
the staff is very nice everyone, it is very nice hotel, simple, modern and conveniently located. rooms are neat and clean, bathrooms are very roomy.

  • Stayed January 2013, traveled solo
    • Value
    • Location
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Helpful?
Thank shadi1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this review, January 25, 2013
Thank you very much for your time to write your positive review and recommending our hotel
Looking forward to welcoming you back

Best regards
Bassem Samir
h0502-fo@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico
Level 5 Contributor
74 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 12, 2013

Friendly hotel staff, quick check in and out, good breakfast buffet, rooms need minor maintenance, confort of the room is good, need to have more complimentary toiletries, flat tv screen with a wide channels selection. Good location is you have an early flight, but far away from the city.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank OctavioMexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this review, January 25, 2013
We very much appreciate your positive comments regarding your stay at the Novotel Cairo Airport.
We look forward to welcoming you again at Novotel and trying our new building due to open by July 2013 with a new swimming pool and SPA facilities

Thank you

Bassem Samir
h0502-fo@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Level 4 Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed January 10, 2013

We arrived from an overnight train at 5am We thought for sure that we were going to have to hang around in the lobby for a few hours, but they allowed us to check into our room and even have breakfast. There is free wifi available in the common areas which is nice. The restaurant options in the hotel are pretty good and at affordable prices. Would definitely recommend this hotel for people in transit.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank littlemisstravel1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this review, January 25, 2013
We very much appreciate your positive comments regarding your stay at the Novotel Cairo Airport.
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward - thank you.
We look forward to welcoming you again at Novotel

Thank you
Bassem Samir
h0502-fo@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wollongong, Australia
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 9, 2013

Stayed one night at this hotel before our flight, very tired and run down room, bedding and towels were all worn and previously white but gone grey in colour. There was a stale smell in the corridor leading to our room with very dirty carpet and the room carpet was also filthy. The breakfast was included and very good but nothing else was and we were very thankful it was only one night. Would not recommend.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LauraWollongong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this review, January 25, 2013
Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Bassem Samir
h0502-fo@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Cairo hotels

Geneva, Switzerland
1 review
Reviewed January 9, 2013

Our stay at Novotel was great, we had a great room, which was quiet and the staff at the hotel, reception/bar/room services/ restaurant and guest relations all were so kind and helpful, breakfast was very good and quality of food was excellent we have enjoyed our stay there and we will definitely return to the Novotel.

.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hassan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this review, January 25, 2013
It is agreat pleasure that you have enjoyed your stay in our hotel and our services met your expectations.

thank you for recommending our staff performance and attitude

See you soon

Bassem Samir
h0502-fo@accor,com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
1 review
Reviewed January 7, 2013

outstanding, friendly & warm reception from Ahmed Ezz, going the extra mile. I was here in transit and lost my luggage in Singapore and staff here were very accomdating and compaasionate towards my wife and i.

Room Tip: highly recommended and i stay in second floor
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jacob i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this review, January 25, 2013
We very much appreciate your positive comments regarding your stay at Novotel Cairo Airport
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel Cairo Airport

Thank you

Bassem Samir
h0502-fo@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Cairo Airport

Property: Novotel Cairo Airport
Address: PO Box 8 Cairo Airport | Cairo International Airport, Cairo 11776, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Best Value Hotel in Cairo
#11 Spa Hotel in Cairo
#26 Luxury Hotel in Cairo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Cairo Airport 4*
Number of rooms: 313
Official Description (provided by the hotel):
Touch down in 4-star comfort at Novotel Cairo Airport hotel, a 5-minute ride from the terminals on the free 24-hour shuttle. Relax under the palms in the courtyard, or re-energise with a dip in the pool. All-day dining means you won't fly hungry. Your modern soundproofed room lets you stretch out and enjoy a restful night at Novotel. ... more   less 
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Also Known As:
Novotel Cairo Airport Hotel Cairo
Accor Cairo Airport
Cairo Novotel

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