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“Great treat at their specialty restaurants”

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InterContinental Cairo Semiramis
Ranked #14 of 141 Hotels in Cairo
Certificate of Excellence
Reviewed November 30, 2013

I visited the hotel last week with some friends and we had a terrific evening at the 'Bird Cage' Thai restaurant.
The food was outstanding and the service was very good (outstanding at Cairo standard). We had one of the best evenings and can highly recommend the restaurants.

  • Stayed: November 2013, traveled with friends
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Thank Ulrich Hermann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICSemiramisStaff, Manager at InterContinental Cairo Semiramis, responded to this reviewResponded December 5, 2013

Dear UlrichHemann,

Thank you very much for posting your review of the Birdcage Restaurant. I am delighted reading that you and your friends enjoyed your evening at our Thai restaurant.

Looking forward for the pleasure of welcoming again and again....

I remain,

Sherif Abourida
Operations Manager
sherif.abourida@ihg.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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816 - 822 of 1,525 reviews

Reviewed November 20, 2013 via mobile

Great location for downtown and Egyptian museum Very good security Large spacious rooms and very good breakfast buffet We stayed in the hotel 6 nights and were disappointed we were not allocated a Nile View room considering the hotel was empty Also I needed a boarding pass printed out was told by the business centre this would cost 50 EGP I think this is very poor service

Stayed: November 2013, traveled as a couple
Thank JudyGraham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICSemiramisStaff, Manager at InterContinental Cairo Semiramis, responded to this reviewResponded November 28, 2013

Dear JudyGraham,

Thank you (Shokran Gazeelen) for taking the time to post your review of November stay and for all your comments on service and location. Our ultimate goal is guest satisfaction and I wish to clarify that 50.00EGP is the minimum cost of internet station usage, however we will take your note into consideration to avoid its recurrence in the future. As for room type, your TA did a booking of a City view room, meanwhile a supplement is required to upgrade to a Nile view room.

Looking forward for the pleasure of welcoming you and your partner back in the near future, where no effort will be spared to make you enjoy the InterContiental Expereince.

I remain,

Sherid Abourida
Opeations Manager
sherif.abourida@ihg.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2013

I stayed at Intercontinental Cairo Semiramis from 14th Nov to 17th Nov. It was a fantastic experience. The Reception Staff Mr.Abdul Rehman was very kind and so were other staff. There was only one deficiency which I noticed was the non extension of Wifi in rooms. I had to come to the reception everytime to get connected. Otherwise, the experience was awesome, location very convenient and staff very friendly. Would recommend for others definitely.

  • Stayed: November 2013, traveled with family
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Thank subramkrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2013

To me, this has to be Cairo's best hotel!! Truly Intercontinental style... Great ambience, professional staff, bigger than life rooms and luxury at its best... The food was also simply superb and the lebanese restaurant takes all the points... Next time in Cairo, will be there fore sure

  • Stayed: May 2013, traveled with friends
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Thank CHRISTIAN C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICSemiramisStaff, Manager at InterContinental Cairo Semiramis, responded to this reviewResponded November 18, 2013

Dear CHRISTIAN C,

I would like to thank you for your review. It is a pleasure reading that you and your friends enjoyed the service, food and hotel location. Your nice comment on our Lebanese restaurant is much appreicated.

Looking forward to welcome you and your friends back to the Semiramis InterContinental hotel in the near future.

I remain,

Sherif Abourida
Operations Manager
sherif.abourida@ihg.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2013

I was at this hotel last week. Although my room was paid in full the day before I checked out, the staff could not find any record of this the following morning. I was told I could not leave the hotel until the matter was resolved. I was effectively under open arrest. With the time to my flight departure counting down I told the hotel I could delay my departure no longer. I was told again, "you cannot leave the hotel". Eventually a red faced clerk appeared and I was told in fact my room was paid (as I had been telling them for the last 40 minutes) and I left for the airport. I only just made my flight.
I was disgusted by the intransigent "Mubarakesque" attitude and the unhelpful arrogance of the staff. I was treated like a criminal for 40 minutes. I have since advised the company I work for not to use this hotel ever again. It compromises the safety of anyone staying there if they are treated in this way.

Room Tip: Don't stay there
See more room tips
  • Stayed: November 2013, traveled on business
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1  Thank victortwoone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICSemiramisStaff, Manager at InterContinental Cairo Semiramis, responded to this reviewResponded November 10, 2013

Dear victortwoone,

I wish to thank you for posting your review of your stay. I would like to apologize for the inconvenience caused during your checkout experience; what happened to you of excessive delay during check out and staff attitude was totally against our standards and level of service.
Hotel Management is keen to investigate incident's circumstances in case of the availability of stay confirmation number.

Again, I thank you for bringing the matter to my attention to be able to correct it and to ensure its non-recurrence in the future.

I remain,

Sherif Abourida,
Operations Manager
sherif.abourida@ihg.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2013 via mobile

I stayed at the hotel last month for the weekend. My check-in took 35 minutes but that's fine considering that we took a free room upgrade to a Nile view room and we took an early check-in and late check-out.... Also on day 2 the pool was closed because a wedding was planned at the pool, so the hotel arranged for a limo to drive us to another 5 Stars hotel to use their pool and return whenever we want. Overall a great experience with great food, great service and more than great rooms and view. I also would like to add that Birdcage restaurant in the hotel is amazing with some fine sushi and Thai food.

Stayed: October 2013, traveled as a couple
Thank Waleed E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2013

As good as any in the IHG chain with an excellent location on the Nile within walking distance of some major attractions. The only problem I've found is being barged out of the way by over-zealous bodyguards escorting their clients around the hotel. Good food in restaurants and friendly staff. Nice terrace bar/cafe.

  • Stayed: February 2013, traveled on business
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Thank Russell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICSemiramisStaff, Manager at InterContinental Cairo Semiramis, responded to this reviewResponded November 17, 2013

Dear Russell H,

Thank you very much for posting your review of your Feb-stay. Your comment on service, food and location is much appreciated.

At the same time, I am really sorry that you felt being barged out by a private bodayguard of another guest.

Looking forward for the pleasure of welcoming you back in the near future.


I remain,

Sherif Abourida
Operations Manager
sherif.abourida@ihg.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Cairo Semiramis

Address: | كرنيش النيل, Cairo 11511, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Cairo
#7 Romantic Hotel in Cairo
#9 Casino Hotel in Cairo
#13 Business Hotel in Cairo
#14 Luxury Hotel in Cairo
Price Range: $145 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Cairo Semiramis 5*
Number of rooms: 726
Official Description (provided by the hotel):
HISTORIC LEGENDS ON THE BANKS OF THE NILE Standing on the site of the historic Semiramis Hotel, the Semiramis InterContinental is situated in the heart of Cairo, a few minutes' walk from the city's commercial centre, the Egyptian Museum of Antiquities and the Cairo Opera House. The Citadel and Old Cairo are nearby. The pleasures on Zamalek Island are in full view across the Nile. The Giza Pyramids and Cairo International Airport are only 25 km (16 miles) away. Free WIFI and 12 dining options, 11 meeting and conference rooms make the hotel a favourite culinary and event destination. ... more   less 
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Also Known As:
Intercontinental Cairo Semiramis Hotel Cairo
Semiramis Hotel Cairo

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