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“5 star on the NILE” 5 of 5 bubbles
Review of Kempinski Nile Hotel Cairo

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Kempinski Nile Hotel Cairo
Ranked #3 of 139 Hotels in Cairo
Certificate of Excellence
Charlotte, North Carolina
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“5 star on the NILE”
5 of 5 bubbles Reviewed August 3, 2014

We were more than pleased with our stay at the Kempinski. The view was superb and the in house dining spot on. However, the staff go above and beyond to attend to your every need. We thoroughly enjoyed the rooftop pool- Dont hesitate to stay here! It is one of the best experiences and the location is fantastic!

Room Tip: The air conditioning works like a charm!
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lburke71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kempinski N, Manager at Kempinski Nile Hotel Cairo, responded to this review, August 18, 2014
Dear our valuable guest,

Thank you for taking the time to share your experience on TripAdvisor.

We are delighted to know that you enjoyed your stay and appreciate your nice words which will be shared with my team.

We look forward to welcoming you soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,011 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (262)
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English first
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed July 28, 2014 via mobile

In house dining is delicious. The staff in every part of the hotel were very friendly and helpful. Decor is 5 star. Very comfy beds. And one of the best views you will ever find from the swimming pool deck.

Stayed October 2013, traveled on business
Helpful?
Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kempinski N, Manager at Kempinski Nile Hotel Cairo, responded to this review, August 5, 2014
Dear our valuable Guest,

We appreciate the precious time taken to share your kind feedback on TripAdvisor.

We are happy to know that you had a comfortable stay in our hotel and that you enjoyed the service.

Thank you for your nice report on our staff and our outlets, your review will be shared with the team members which will be a motive for them.

We look forward to welcoming you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nabq
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 16, 2014

I stayed here with a friend for one night and was really impressed with the hotel. Check in was smooth and professional and our room was beautifully decorated in creams and lime green and had a fab view over the nile. Everything we needed was there: tea, coffee, hairdryer, and the softest pillows and duvet I have ever slept in. The Jazz bar on the top floor was a cool place to finish off the evening and an early morning swim in the roof top pool seemed surreal in such a busy city. Breakfast was delicious with a superb choice. My only negative comment would be the fact that the hotel is sooooo cold inside! Being summer, neither of us had thought to bring an extra layer so we froze!

Room Tip: Definitely pay the extra for a Nile view.....the higher the better. It is worth every penny
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  • Stayed June 2014, traveled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank windyNabq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kempinski N, Manager at Kempinski Nile Hotel Cairo, responded to this review, August 5, 2014
Dear our valuable Guest,

We appreciate the precious time taken to share your kind feedback on TripAdvisor.

We are pleased that you enjoyed our Nile view which is considered one of the best views in town, and that you had a comfortable stay with delicious breakfast .

Thanks again for your valuable feedback which is precious to us and will be shared with my team.

We look forward to welcoming you again in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
89 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed July 5, 2014 via mobile

We stayed at the Kempinski Nile Hotel for three nights while visiting Cairo. Our room looked straight onto the Nile River and the Cairo Tower. It was so beautiful watching the boats on the Nile and and all the lights all around. The rooms were small but quaint. The most comfortable beds in Egypt! The bathroom nice and modern. The daily breakfast buffet was excellent! Huge variety of food and so delicious. The chocolate lounge was a nice treat. The front desk people were very official and just ok, nothing great about their service. The wait staff were friendly and fantastic! Cute small pool on roof top with amazing views of Cairo and all it's bridges. Very we'll located. We walked to the Cairo Museum and Tahir Square. I loved staying at this hotel!

Stayed June 2014, traveled with family
Helpful?
1 Thank dailybrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter-Nast, General Manager at Kempinski Nile Hotel Cairo, responded to this review, July 13, 2014
Dear our valuable Guest,

We appreciate the precious time taken to share your kind feedback on TripAdvisor.

We are glad to know that you had a pleasant stay at Kempinski Nile Hotel and that you enjoyed our Nile view which is considered one of the best views in town. Your motivating feedback will be shared with all our staff, as nothing makes us happier than knowing that we pleased our guests.

We look forward to welcoming you back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ain Sukhna, Egypt
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 2, 2014

The staff at Kempinski make you feel welcome the moment you arrive, from the reception staff to the housekeeping staff. We stayed with our 4 year old daughter and she was treated like a princess from lunch at the Chocolate Lounge to Dinner at Osmanly Turkish restaurant. My wife was also treated beyond compare as she is gluten intolerant the staff went above and beyond to accommodate her, Ahmed and Peter at Osmanly made sure her meals were cooked especially for her gluten free. The staff at the blue restaurant for breakfast were equally attentive making sure she had gluten free bread every morning and even remembering what she like for breakfast.

I would highly recommend staying at the Kempinski Nile Hotel, because it is smaller hotel you are made to feel part of the family.

Room Tip: the Nile view rooms are the best
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DuaneBeattie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter-Nast, General Manager at Kempinski Nile Hotel Cairo, responded to this review, July 13, 2014
Dear our valuable Guest,

We appreciate the precious time taken to share your kind feedback on TripAdvisor.

We are so glad to know that we have succeeded to exceed your expectations; as our main aim is to provide our valuable guests with an exceptional and memorable stay.

It is our pleasure that you and your family enjoyed the stay and our service.

Your feedback will be shared with all our concerned staff members.

We look forward to welcoming you again in the very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vietnam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 30, 2014

I was in Cairo for business and decided to combine work and pleasure, bringing my 11 year old to show the sights. We had a wonderful time in Cairo. It was not at all crowded and we had Saqqara, Gizah Pyramids and the Egyptian Museum almost entirely to ourselves. People were super friendly and helpful. All hotel staff went out fo their way to accommodate our needs and make us feel welcome.

They help to arrange a personalized tour straight from the airport to sight seeing. All very smooth and at a reasonable price.

Because I also came for work, i asked the hotel to support child minding for me; the challenge being that my conference was not at the same hotel I was satying at. Four Seasons Cairo staff managed to arrange a full day minder for me none the less. They also advised a day at the pool may be to exhausting given temperatures so made arrangements for a cabbana for the day.

All in all excellent service and in case I did not mention: We felt perfectly safe and well taken care of.

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank meckioi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter-Nast, General Manager at Kempinski Nile Hotel Cairo, responded to this review, July 13, 2014
Dear our valuable Guest,

We appreciate the precious time taken to share your kind feedback on TripAdvisor.

We are delighted that you enjoyed the City and that you had a wonderful time in Cairo with your child.

We look forward to welcoming you again soon in our Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt
Level Contributor
100 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed June 9, 2014

I celebrated my birthday at the 10th floor of the Kempinski Nile Hotel with about 80 people. The assistance of the Event Sales Executive Amr Abdel Ghaffar was second to none. He had the typical "yes is the answer, what is the question" attitude and made us extremely comfortable to handle this event.
The service was spectacular, from the very beginning to the end, which was about 6 1/2 hour later! I could not have been more satisfied with the attitude of this team, they were awesome.
The food was one of the best I ever ate in Egypt and I am here for around 20 years. They beat both Four Seasons as far as I am concerned. The Chef himself made sure to tour me through the buffet area and showed me all the items, the display, the cooking stations, the sushi bar himself and made sure I understood that all items will be replaced if needed during the night.
The best is to come: When I asked if I could leave the presents at the hotel and pick them up next day the Restaurant Manager Eslam Sanad offered, better insisted, to personally bring me with all the gifts in his car back home to my house. Incredible!!!
I am very happy that I made the decision to have my party at the Kempinski Nile Hotel and I will not hesitate to recommend the hotel to all my friends and business partners.
I would like to thank the entire team, from the GM Peter Nast to the cooks, waiters and housekeepers for all they have done to create such an event for us.

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ulrich Hermann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter-Nast, General Manager at Kempinski Nile Hotel Cairo, responded to this review, June 16, 2014
Dear our valuable Guest,

We appreciate the precious time taken to share your kind feedback on TripAdvisor.

We are extremely thankful when we read comments like yours, since our ultimate aim is to ensure that our guests are extremely happy when they stay in our hotel.

It was a real pleasure to host such special occasion at Kempinski Nile Hotel and we do hope that we will have the opportunity to host you once again in the near future.

I will most definitely pass on all your kind words to the team at the hotel.

We look forward to welcoming you soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kempinski Nile Hotel Cairo

Property: Kempinski Nile Hotel Cairo
Address: 12 Ahmed Ragheb Street | Cornish El-Nile, Garden City, Cairo 11519, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 139 Hotels in Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kempinski Nile Hotel Cairo 5*
Number of rooms: 191
Official Description (provided by the hotel):
Situated in Cairo’s affluent Garden City district, Kempinski Nile Hotel offers luxurious rooms on the shores of the Nile RiverEach room is fitted with free Wi-Fi, free Minibar, Flat Screen TVs with satellite Channels, Free Movie Library, 24/7 Butler Service, Complimentary Tea and Coffee throughout the day. Kempinski’s full-service spa and wellness center offers Free access to Jacuzzi, steam room, and sauna.. Guests can also enjoy professional massages, or cool off in the outdoor swimming pool on the hotel’s rooftop.The hotel is few minutes walk from luxurious shopping areas, Tahrir square, Egyptian Museum, Opera House. ... more   less 
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