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“Fabulous and memorable experience in heart of Cairo” 5 of 5 stars
Review of Kempinski Nile Hotel Cairo

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Kempinski Nile Hotel Cairo
Ranked #7 of 140 Hotels in Cairo
Certificate of Excellence
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Fabulous and memorable experience in heart of Cairo”
5 of 5 stars Reviewed June 14, 2011

I stayed with a friend in the Kempinski Hotel the Nile Cairo over the weekend and it was a fabulous and very memorable experience. The entire hotel staff, starting from the bell boys to our own butler were extremely friendly and hospitable. The private butler adds on to the luxurious atmosphere, product and service of a 5star + hotel.

One big compliment to the hotel.......the hotel beds are the most comfortable beds I have ever slept in. It was literally like heaven on earth!!
The Spa offers a very unique variety of treatments linked to the four seasons which is a must after visiting the pyramids.

  • Stayed April 2011, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank beckz07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlaaKhalaf, General Manager at Kempinski Nile Hotel Cairo, responded to this review, June 16, 2011
Dear Valued Guest,

Thank you very much for taking the time to post such a positive report on your stay with us.
We are delighted to know that you found Kempinski Nile Hotel a perfect place for a relaxing and pleasant weekend escape.

It is great that you enjoyed our rooms and luxury amenities as well as Butler Service.
We believe that every guest is a VIP and we customize our services to fit the needs of each individual. This does not only make our guests happy but also keeps our staff highly motivated.

Spending the weekend at our Luxurious Spa is an amazing day to refresh your body and soul after a long day in the vibrant Cairo.
Kempinski The Spa is always different as we offer a treatment menu based on the changing seasons and use organic herbs, gentle flowers and soothing plants to restore natural rhythm and inner balance to the body. We would highly recommend for your next visit to try our individual treatment rooms, one of which is the Spa Suite and can be used for couple’s treatments. Cutting edge in design, separate facilities for men and women are available and guests can unwind in a steam bath and sauna or refresh in one of the multi-sensory showers. The relaxation room offers large, comfortable day beds for guests to sink into as the perfect post treatment chill out, while a dip in the hotel’s roof top pool with breathtaking views over the River Nile is a must.
It really matters to us that our guests enjoy their stay, your comments are very much appreciated and we look forward to welcoming you back on many more occasions.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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786 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (224)
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Dubai, United Arab Emirates
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 9, 2011

We thoroughly enjoyed our visit to Cairo and found your hotel comfortable, relaxing and accommodating.We were particularly impressed by the friendliness and helpfulness of all your staff.Please also pass on our thanks to the chef of Turkish Restaurant for our evening meals. The food and company were both excellent.

We recommend the Kempinski Nile Hotel Cairo to everyone that we talk to about our trip and it is certainly our intention to return again as soon as we can.

Thank you

Yeliz Hisman

  • Stayed April 2011, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank yhisman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlaaKhalaf, General Manager at Kempinski Nile Hotel Cairo, responded to this review, June 16, 2011
Dear esteemed guest,
Thank you for taking the time to share your feedback from your recent stay with us and It is particularly pleasing to note your encouraging observations on our Team and their friendly behavior.

We are glad to hear that you have enjoyed your stay so much.
We appreciate your strong and positive comments highlighting how comfortable and relaxing you stay was and how much you enjoyed contemporary Ottoman cuisine at Osmanly Restaurant and we would like to highly recommend for your next visit to try our Shishawy Lounge, which is dedicated to provide Shisha lovers with new tastes in a unique and creative ambiance. The lounge is contemporary in design and it combines the European luxury standards with the charm of the orient.
We have tried to stand different in a market such as Cairo, where you have many options for Shisha lounges and In addition to a varied selection of tobacco flavours, the Shishawy Lounge menu will offer a variety of delicious and signature dishes, with innovative beverage creations, such as Guava and Ginger or Green Apple and Mint. Alcoholic and non alcoholic options will also be available.
Thank you again giving the hotel a high score and recommending it for TripAdvisor community.
We look forward to welcome you again in near future for another pleasant and comfortable stay.
Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 9, 2011

Simply elegant, stylish and chic. Eye on details and very friendly staff.

  • Stayed April 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Haitham A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlaaKhalaf, General Manager at Kempinski Nile Hotel Cairo, responded to this review, June 12, 2011
Dear esteemed Guest,
Thank you very much for your feedback that you have shared in TripAdvisor following your recent visit.
We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests.
We look forward to welcoming you back and providing you with the most refined hospitality experiences at the Kempinski Nile Hotel,
Warm Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 7, 2011

i've stayed in the Kempinski Nile Hotel Cairo for an extended weekend trip and we had a fabulous time! The service in the Hotel was fantastic and the rooms are absolutely lovely. Our private balcony overlooking the Nile made it very special.

The Turkish restaurant serves the best Turkish food we have ever had outside of Turkey.

The spa therapists are very friendly and professional. After a day in the Egyptian Museum the spa is the best thing you can do to just relax and unwind.

The location of the hotel is perfect to discover the city and close to the Pyramids.

When we go to Cairo next time, we will definitely return to Kempinski! Absolutely recommended!

  • Stayed April 2011, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Kate007025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlaaKhalaf, General Manager at Kempinski Nile Hotel Cairo, responded to this review, June 12, 2011
Dear valued Guest,

Thank you very much for sharing this great feedback.
It is a pleasure to know that you have enjoyed our special weekend packages and your time staying at our Hotel.
It is great to know that you have enjoyed our newly opened Kempinski the Spa. An amazing way to spend your weekend and refresh your body and soul. In addition to the facilities, you could enjoy a Lotus Foot Bath and Therapeutic Head Massage, followed by an exfoliating Pomegranate Body Scrub and Herbal Bath that is completed by a seasonal Body Massage, which is carefully selected on the basis of your lifestyle, body concerns and general state of well being. It is an opportunity to experience an oasis of calm, here in the middle of Cairo city!

Hoping to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed June 7, 2011

Stayed here for 4 nights during mid may (Around the time of the "violence" between the coptics and muslims).

The hotel is well located and is near to Tahrir square which means it is brilliantly located for walks at night to the shops and restaurants (something we did even with the "supposed violence" in Cairo).

The hotel itself is amazing. From the moment the doors to your car are opened the service is brilliant. We were upgraded to a room near the top of the hotel with a view of the nile and a balcony. The breakfast was nice. Although the variety was not excessive, what was there tasted brilliant (Something I definately prefer as we stayed at some places with brilliant spreads but mediocre tastes). I really enjoyed the pancakes (more like crumpets) at breakfast. Oh, yes and the juices are all freshly squeezed and hence I went for the mango juice, which had pieces of mango in it! Really nice!!

We were checked in by Mai, who was brilliant and showed us all the facilities. She has been with the hotel since it reopened as the Kempinski and you could tell how proud she was of her hotel by the way she spoke about it.

Also not to forget, the internet (wifi) is free and so is the minibar (cokes and water) and this is a nice to have in Cairo summer!

Kempinski is my new favourite brand of hotel (Especially after my stay at their resort in the dead sea)

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank SuleimanT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlaaKhalaf, General Manager at Kempinski Nile Hotel Cairo, responded to this review, June 16, 2011
Dear esteemed Guest,

We would like to sincerely thank you for your comments regarding our Kempinski Nile Hotel and waiting to welcome you back soon.

We are glad that you enjoyed Cairo and Kempinski Nile Hotel and that we managed to make your stay enjoyable.
We are very fortunate to be supported by a group of professional and passionate colleagues who will ensure that we exceeded our guest expectations. I have shared your feedback with Ms. Mai and the team and they are delighted to know that their effort is highly appreciated by our guests, and even or more comfort, we have a butler for each individual Guest that would gladly assist you with the unpacking and packing of your luggage, confirming your transportation, booking your dinners and all other arrangements .
We highly recommend you for your next visit to try our roof top pool that has just newly opened where you can enjoy Cairo's best weather on a calm Nile view setting.
It's an honor to earn your loyalty from the first visit and once again thank you very much for your kind note.
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Tallahassee, Florida
Level Contributor
292 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
5 of 5 stars Reviewed June 6, 2011

We were pretty nervous about coming to Cairo after the revolution and did not want to stay too close to Tahir square. Well this was the best hotel of the trip and about 1.5 miles from the square. It is on the Nile River and a mainstreet but was quiet and the view was amazing.
The beds were sooo comfy. The staff was so plentiful and always eager to help find a taxi or give advice or directions or write things in Arabic for you so you wouldnt get lost. We loved the chocolate Lounge. The Lebanese restaurant around the corner was delicious and full of locals so it was great.

Room Tip: Yes get the Nile view
See more room tips
  • Stayed May 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank gfarmer668
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlaaKhalaf, General Manager at Kempinski Nile Hotel Cairo, responded to this review, June 12, 2011
Dear valued Guest,
We appreciate very much your great feedback and kind compliments to our Hotel and staff, and would love to thank you for sharing your wonderful experiences with the travel community.
We are there only to please you during your stay and to allow you take some great memories with you back home that you will always remember. Our very well trained staff has the will to draw a smile on our Guests' faces.
We are glad we managed to meet your expectations with our luxurious accommodation. The Kempinski Nile Hotel is a new property and for your next stay, we would highly recommend you try our spacious suites that vary between 65 to 135 square meter with an affordable rate.
Our unique location is not only limited to the stunning Nile view but also to being close to many activities that are very authentic; such as the famous "Felluca" ride on the River Nile.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plaka, Greece
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 5, 2011

An amazing hotel, brand new hotel in a perfect location.
The staff are simply outstanding: from the front desk crew to the housekeeping department, I've never encountered a hotel with such consistently lovely employees. They never fail to greet you when you come and go, and you are always made to feel like an appreciated guest.

Before we left we read all the reviews and really couldn't believe it could be so good, but now having experienced Kempinski Nile Hotel for ourselves we would recommend the hotel to anyone who wants an outstanding hotel in a fabulous location.

  • Stayed May 2011, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank jelenapavlovic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlaaKhalaf, General Manager at Kempinski Nile Hotel Cairo, responded to this review, June 12, 2011
Dear esteemed Guest,
It is a pleasure to have received such wonderful comments and to know how much you enjoyed your stay at our boutique Luxurious Kempinski Nile Hotel.
Our dedicated well trained hospitable staff members will always exceed your expectations and make your stay as enjoyable and memorable.
We have put all our efforts together to come up with different menu concepts that would match every Guest's taste. Our interior designed; Pierre Yves Ruchon is well known for his choc and magnificent designs.
The Hotel's stunning Nile View is also very close to many authentic activities and sight seeing places.
We are very honored to be your preferred Hotel and we will always be waiting to welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kempinski Nile Hotel Cairo

Property: Kempinski Nile Hotel Cairo
Address: 12 Ahmed Ragheb Street | Cornish El-Nile, Garden City, Cairo 11511, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 140 Hotels in Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kempinski Nile Hotel Cairo 5*
Number of rooms: 191
Official Description (provided by the hotel):
Situated in Cairo’s affluent Garden City district, Kempinski Nile Hotel offers luxurious rooms on the shores of the Nile RiverEach room is fitted with free Wi-Fi, free Minibar, Flat Screen TVs with satellite Channels, Free Movie Library, 24/7 Butler Service, Complimentary Tea and Coffee throughout the day. Kempinski’s full-service spa and wellness center offers Free access to Jacuzzi, steam room, and sauna.. Guests can also enjoy professional massages, or cool off in the outdoor swimming pool on the hotel’s rooftop.The hotel is few minutes walk from luxurious shopping areas, Tahrir square, Egyptian Museum, Opera House. ... more   less 
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