I've been on several tours with Memphis and we have always been extremely professional. Always on time (this is a big deal in Egypt especially because of the traffic). I happen to know for a fact that the arrive to airport pickups well before your flight lands too make 100% sure that you are always greeted by a friendly face when you arrive. Even better they are one of the few tour companies that can meet you INSIDE the immigration area of Cairo International Airport to expedite your customs experience by doing everything from retrieving your luggage, to getting your visa, and getting you on the short line through customs (there is a small fee associated with this). They always deliver a great experience and their guides, especially Taraq and Mohammed Saad our our favorites! They can arrange everything from The Pyramids, to Nile Cruises and even a behind the scenes tour of the yet to be open Grand Egyptian Museum. The hotel's they reccomend have always been amazing, and they always take the extra step to make sure you are 100% happy. Definitely recommend a private tour with them. It's so worth the little but of extra money and you get to see everything at YOUR PACE!