Based on TripAdvisor reviews, I choose Memphis tours to organise a tour for us (4 adults) in May 2018. Communication with Mai in the office was effortless and prompt. I gave her a basic itinerary of what we wanted to see and she pulled it all together, including allowing some down-time for resting in what was a packed itinerary. The price was good and I paid a 25% deposit through their payments portal. The balance was paid when we arrived at Cairo airport. At the airport we were met by Mayar Lotfy before immigration. She was very friendly, spoke good English and whisked us through immigration to the car waiting to take us to the hotel. She stayed with us through to hotel drop off and made sure check-in at Le Meridien Pyramids went smoothly. She told us our guide will meet us in the morning. Our guide for the tours, Sherif Shabaan was promptly on time and introduced himself. We all had a good feeling about Sherif from the start. He accompanied us on all tours; Dashur, Memphis, Sakara, Giza, Khan, museums, citadel, Cairo tower, felucca, and was professional and courteous throughout. His depth of knowledge about ancient Egypt and the time of the pharaoh through to modern Egypt is phenomenal and his knowledge really did add a lot of interest and insight to what we saw. He is a great story-teller too, sharing witty anecdotes and commentary about life in Egypt. It really did feel like we were being shown around his hometown by a friend. Sherif had the skill and connections to make minor changes to the itinerary to suit us better, and considering it was Ramadan and Egypt was experiencing unseasonably warm weather, he handled himself and all our needs with a professional, competent and humorous manner. Our driver Abdu was skilled and charming and always smiling. There was Wi-Fi and water in the minibus, essential for those picture uploads to Facebook after a visit; Memphis Tours really do understand what the customer needs are. We will probably go back to Egypt to see more and will not hesitate to use Memphis Tours and Sherif again.
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