The staff is overwhelming friendly and interesting. I always felt that my needs were met and exceeded. I had interesting conversations with all the staff (because of their English, not my Arabic, which is non-existant). The hostel is cleaned regularly and is very secure in general (you can leave valuable items with the staff/behind the desk if you are in a dorm room, like I left my laptop). It's right in downtown, so it's convenient to get food or to walk along the Nile. Overall, a very comfortable and easy place to stay on my first trip to Cairo, and I will certainly return when I am in the area again. Also, they have almost more rooms than any other budget hotel in the area, so you're practically guaranteed a room, with or without reservations. It's the best deal for your money in terms of budget hostels/hotels.
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