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“A safe and warm pleace in Heliopolis where to relax and enjoy after a long working day”

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Fairmont Heliopolis
Ranked #14 of 137 Hotels in Cairo
Certificate of Excellence
Villasanta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A safe and warm pleace in Heliopolis where to relax and enjoy after a long working day”
4 of 5 bubbles Reviewed April 16, 2014

I've been in Fairmont heliopolis for the first time this month and I felt really good with the staff and the atmosphere.
The structure (both Heliopolis and Fairmont towers) is stunning, Fairmont Heliopolis has the class of an old fashioned place with modern technologies.
The room was a bit little but well clean and absolutely silent, even if very close to ground.
The Italian restaurant has very good cooking skilled people who served us a well done pasta as we ere in itlay, and we are Italian!!!

Thank you Fairmont, I'll come back for sure

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Matteo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review, April 17, 2014
On behalf of Fairmont Heliopolis & Towers, I would like to thank you so much for your above kind review. We are so happy to know that you liked our property and that you enjoyed your stay. We are also delighted to learn that you’ve enjoyed Leonardo; our Italian restaurant and that you’ve found it locally authentic. At Fairmont Heliopolis & Towers, we always look forward to turning our guests’ moments into memories.

We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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700 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Riyadh
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 14, 2014

This is one of the best hotels in Cairo that is minutes away from the airport and also easy to get to the downtown area from. The service received was exemplary and I would highly recommend staying there.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
2 Thank Ahmed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review, April 17, 2014
Thank you so much for your above kind words. We are glad to know that you had a pleasant stay. We look forward to welcoming you back very soon at Fairmont Heliopolis & Towers.

Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
بني سويف, مصر
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 13, 2014

This hotel is nice, valuable, comfortable and luxurious. It remains having the same quality for years, if not better in some fields, at least the same quality and hospitality. Simply I'd like to stay there everytime I visit the area.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Mohamed E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review, April 17, 2014
Thank you so much for your above review. We are glad to know that you had a pleasant stay and that you’ve found our hotel comfortable and luxurious. We look forward to welcoming you back very soon at Fairmont Heliopolis & Towers.

Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Giza
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed April 8, 2014

I stayed there 10 days ago, was not my first time. I recommend staying at the hotel towers, slightly more expensive but the rooms are much bigger and prettier, also the breakfast area is way better. Also, better view. The food (breakfast) was great, I also ate at the burger restaurant (Marilyn), was very good and well priced.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Oshabrawy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review, April 12, 2014
Thank you so much for your above kind review. We are so happy to learn that you've enjoyed your stay. We look forward to welcoming you back very soon at Fairmont Heliopolis & Towers

Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 7, 2014

I recently stayed at the Fairmont Towers and was very pleased with the service provided. The staff was very welcoming across the board. On this occasion I used the business centre to finalise, print and bind some presentations. This was executed very professionally and quickly. Rooms in great conditions and butler service very pleasant.

Room Tip: Tower rooms with pool view.
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Saschakarim890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review, April 12, 2014
Thank you so much for your above kind review. We are so happy to learn that you had a pleasant stay. We are also delighted to know that you liked our services and staff. At Fairmont Heliopolis & Towers, we always look forward to turning our guests’ moments into memories.

We look forward to welcoming you back very soon at Fairmont Heliopolis & Towers

Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
جدة, المملكة العربية السعودية
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 6, 2014 via mobile

This is a wonderful 5 stars hotel in Cairo ,serves the best breakfast in two lounges , close to the airport where we thought its better and safe . It was definitely better but it was amazingly safe every where in Cairo , we've been told not to be around a few places for safety . Other than that the city was fantastic and we used to stay late till 3 .00 am and go evert where safely all you need is a car and Cairo is all yours .taxis are cheap and if you take the hotel's car it is much better .

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 44fawzia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review, April 12, 2014
Thank you so much for your above kind review. We are so happy to learn that you had a pleasant stay and that you felt safe. We are also delighted to know that you’ve found our hotel and staff elegant.

We look forward to welcoming you back very soon at Fairmont Heliopolis & Towers

Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Addis Ababa, Ethiopia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 4, 2014

Great place. Staff makes feel like you are someone special! Highly recommend
The pool was very relaxing and they have a wonderful work out room. Restaurants had a great selection. Room was very quite.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank mikepatti2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review, April 12, 2014
On behalf of Fairmont Heliopolis & Towers, I would like to thank you so much for your above kind review. We are so happy to learn that you had a pleasant stay and that you liked our staff and services. We are also delighted to know that you’ve enjoyed our pool & fitness center. We look forward to welcoming you back very soon at Fairmont Heliopolis & Towers

Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Heliopolis

Property: Fairmont Heliopolis
Address: Al Uruba, Heliopolis, Cairo 2466, Egypt
Phone Number:
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Cairo
#14 Business Hotel in Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Fairmont Heliopolis 5*
Number of rooms: 588
Reservation Options:
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Also Known As:
Fairmont Heliopolis Hotel Cairo
Fairmont Hotel Heliopolis
Fairmont Hotel Cairo
Cairo Fairmont

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