I moved to this hotel from downtown as my work was near the airport. The traffic in Cairo is horrible. The room was nice, and the restaurants were good. We had some problems with our booking that was worked out by the amazing desk staff, who went beyond the call of duty. I enjoyed the lounges and restaurants and the pool was wonderful.
However, the housekeeping was not good. I noticed during a 5 night stay, my room was not once vacuumed. The cleaning was not well done in the bathroom. Toiletries, towels and bottled water were not replaced daily or when requested. This really took away from a nice hotel.
Security is very good in the hotel, which is important in Cairo.
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- Also Known As:
- Fairmont Heliopolis Hotel Cairo
- Fairmont Hotel Heliopolis
- Fairmont Hotel Cairo
- Cairo Fairmont