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“super!”

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Dusit Thani LakeView Cairo
Ranked #16 of 138 Hotels in Cairo
Cairo, Egypt
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“super!”
Reviewed July 7, 2013

stayed for a night for anniversary, we stayed in Club Deluxe which has access to Dusit Club. It was very very good stay, we enjoyed everything. the service, the staff, the amenities, the Dusit club, the breakfast, the view, the quietness. all in all was very good for a hassle escape.

Room Tip: If you willing to pay a little extra, get the Club Deluxe room, you will definitely enjoy their Loun...
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ElHelw-O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, July 21, 2013
Dear Valued guest,
We highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.
We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. We are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.
Warmest regards,
Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,189 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (189)
Date | Rating
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English first
1 review
Reviewed July 2, 2013

i am very happy in this hotel especially that it located in safe place away from crude. the pool design is amazing. i love people are very friendly . very suotable for having relaxing days. the food is good in the breakfast and oriental food around the pool.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank basmaadel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, July 3, 2013
Dear Valued guest,
We highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.
We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. We are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.
Warmest regards,
Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed June 26, 2013

I love this hotel so much whenever we feel bord we go to dusit to spend over our weekend. I love the thai style room so much especially that bathtub is seprated from the bedroom with a glass so you can enjoy a bath as if you are inside the room. The room service is really great.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank walee23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, June 27, 2013
Dear Valued guest,

We highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.

We are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,


Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 23, 2013

I have spent 5 days of training in that hotel..
food was super, people were very friendly...
and the service was very good.
the air condition was too strong sometimes...but apart from that it was a very nice experience..
Highly recommended for conferences..

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Monir_Shazly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, June 25, 2013
Dear Valued guest,

We highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.

We are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,


Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 23, 2013 via mobile

Bad service
I arrived there after my wedding had to wait for the bill man then I went my self to bring the cart to put my luggage till he finally showed up
The room
We got up the there the room was not cleaned or ready to expect normal guest we are honeymooners

There is construction near by

Checking out had to wait like 15 min for the bill man to bring the luggage in the lobby inspire me calling asking for someone to take my luggage before I check out

And the other stuff are minor I can ignore
Have a happy stay there if you could !!!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rami E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, June 25, 2013
Dear Valued Guest,

We highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

We highly apologize for the inconvenience occurred during your respected stay.

We would like you to kindly give us the future opportunity to better enhance your stay that we do promise to be up to your satisfaction.
We are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,

Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Egypt
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 21, 2013

The room is very big and comfortable. I really like the design of the room. Also the pool is one of the best I have ever tried. The gacouzy is a very nice idea beside the pool. I really recommend people to spend their vacations here

Room Tip: The pool view is amazing
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aly a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, June 23, 2013
Dear Valued guest ,

We highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.

We are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,


Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level 6 Contributor
168 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed June 18, 2013

Recently stayed here for 3 nights.
This is not a 5 star, maybe for Egypt it is but internationally it is not.
The checkin staff are very dodgy and three times I saw that when they charged customers they did not give change back!! It happened to me twice and once to some-one else. Apart from that they were slow.

The hotel itself was clean but the rooms were not, I found cigerette ash on the floor of my room from the previous guest. I told reception and nothing happened, I took pictures to show them but they did not care. It was cleaned on the second day. My room also had no towels, only hand towels. So showering was an issue until I ctold reception.

There is a nice bar in reception area to chill and have a beer and the breakfast every morning was really quite nice with a good selection.

The location is not good though. It is about 45-min - 1hr from city centre which is a pain.
Oh and trying to get in the hottel is also a apin...security guards and dogs have to check car at the entrance AND then you need to go through a xray scnanner and metal detector!! 5 star treatment indeed.

There is good wifi and I was able to get a good nights sleep which was good.

For tourists overall, it will not be a good base, I will be moving closer. It has positives but there are too many negatives for me,

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank obbarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, June 23, 2013
Dear Valued Guest,

We highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

We highly apologize for the inconvenience occurred during your respected stay.

We would like you to kindly give us the future opportunity to better enhance your stay that we do promise to be up to your satisfaction.
We are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,

Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dusit Thani LakeView Cairo

Property: Dusit Thani LakeView Cairo
Address: El Tesseen Street | City Centre, Fifth Settlement, New Cairo, Cairo 11835, Egypt
Location: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Cairo
#7 Family Hotel in Cairo
#10 Romantic Hotel in Cairo
#15 Business Hotel in Cairo
#16 Luxury Hotel in Cairo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Dusit Thani LakeView Cairo 5*
Number of rooms: 449
Official Description (provided by the hotel):
Strategically located in the New Cairo district in close proximity to major local attractions. The surrounding area is resplendent with waterfalls, broad tree-lined avenues and sparkling lakes and streams, a mere 20 minutes from Cairo International Airport, and linked by the expressway to the world-famous pyramids of Giza. The hotel offers a total of 449 spacious guest-rooms, a range of dining and entertainment options and recreational facilities, in addition to the tranquil Devarana Spa (opening soon). Dusit Club lounge, Dusit Gourmet and Thai culinary experiences are among the unique features of Dusit Thani LakeView Cairo. The magnificent 1,674 square-metre pillar-less LakeView Ballroom is a fully equipped setting accommodating up to 1,500 guests, in addition to its remarkable terrace that takes up to 400 guests; while the Dusit ballroom and 16 function rooms enjoy natural daylight and are supported by a business centre and pre-function foyer. Other 4 breakout rooms are set to accommodate smaller meetings and events. ... more   less 
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Also Known As:
Dusit Thani Lakeview Cairo Hotel Cairo

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