This hotel has let itself down with the terrible food service at a Gala Ball event I recently attended.
It is always understood that large ball events are a bit hard to cater for, however 5 star hotels normally do it better. With such nice facilities it is disappointing when they muck up the evening when they are unable to serve your table in a decent way.
The main problem was with the starter where they had served 4 for at least 20 minutes before the remaining guests had a starter served which was not as they had ordered. Another 15 minutes and it was close enough to correct, even after 2 requests to complete the full table for service. It took nearly an hour as we watched other tables enjoy their main and we were still to be complete to start.
I hope it is not representative as the rest of the hotel seems great.
- Official Description (provided by the hotel):
- Strategically located in the New Cairo district in close proximity to major local attractions. The surrounding area is resplendent with waterfalls, broad tree-lined avenues and sparkling lakes and streams, a mere 20 minutes from Cairo International Airport, and linked by the expressway to the world-famous pyramids of Giza. The hotel offers a total of 449 spacious guest-rooms, a range of dining and entertainment options and recreational facilities, in addition to the tranquil Devarana Spa (opening soon). Dusit Club lounge, Dusit Gourmet and Thai culinary experiences are among the unique features of Dusit Thani LakeView Cairo. The magnificent 1,674 square-metre pillar-less LakeView Ballroom is a fully equipped setting accommodating up to 1,500 guests, in addition to its remarkable terrace that takes up to 400 guests; while the Dusit ballroom and 16 function rooms enjoy natural daylight and are supported by a business centre and pre-function foyer. Other 4 breakout rooms are set to accommodate smaller meetings and events. ... more less
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- Also Known As:
- Dusit Thani Lakeview Cairo Hotel Cairo