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Ramada Hotel and Suites Seoul Namdaemun
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Reviews (1,287)
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All reviewscoffee beansfood court in the basementcity hallminute walkkal limousineupgraded to a suiteshower curtainincheon airportbusiness areawashing machinewalking distancebig roomthe hotel staffshuttle busconvenient locationsame buildingconvenience store
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497 - 502 of 1,288 reviews
Reviewed January 20, 2013

We stayed here for two nights in November, and were very impressed by the value for downtown Seoul. We took the express train from the airport to Seoul station, then a short cab ride to the Hotel. Our room was excellent, the Hotel staff helpful, and we had a great stay in Seoul.

  • Stayed: November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank arcodon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveChoi82, 매니저 at Ramada Hotel and Suites Seoul Namdaemun, responded to this reviewResponded January 31, 2013

Thank you for taking the time to complete review regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Thank you again for your valuable opinion, We will always develop ourselves Ramada Hotel and Suite Namdaemun.

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2013

I chose this hotel for a night of transit in Seoul for its proximity to Seoul Station. But I had the most difficult time finding it. It is located on a side street of a side street and the hotel sign is not visible unless you are directly in front of it. Make sure you have a map getting there. There are taxis in front of the hotel.

The room is quite large and more of an apartment with a mini kitchen and washing machine. Too bad I didn't need either. Unusually for a hotel of this class there was 24 hr room service, which I used, and a robe to use. There are two tables with chairs.

  • Stayed: January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Zoglets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveChoi82, 매니저 at Ramada Hotel and Suites Seoul Namdaemun, responded to this reviewResponded January 31, 2013

Thank you for taking the time to complete review.
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconveniences during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 82 2 2119 8900.


Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2013

I stayed here on 29Dec12-1Jan13 with a promotion rate. The room is spacious, clean and overall is good, they upgraded my room (thanks). However the single bed in my room needs to be refurbhised, it likes sleeping on the spring. It is not located in main shopping area, the Seoul station is still within walking distance but to walk in below 0 C is horrible. Good thing it'a near Starbuck to grab a quick bite ang coffee as well as a convenient store is across the street.

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank budys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveChoi82, 매니저 at Ramada Hotel and Suites Seoul Namdaemun, responded to this reviewResponded January 31, 2013

Thank you for taking the time to complete review regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Thank you again for your valuable opinion, We will always develop ourselves Ramada Hotel and Suite Namdaemun.

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2013

I stayed at Ramada Hotel and Suites in Seoul over the new year's eve for 1 day.
Check in process was flawless and a request for a room away from elevators was honored. The room had two single beds and was quite spacious. It was thoroughly cleaned and was impressed by maids saying hello whenever I passed by. Hotel's location is quite ideal. Maybe 5 - 8 minute walk from Seoul City Hall, and 15 minute walk from Myundong area.
Unfortunately, the check-out process was not as flawless as the check-in process. There were approximately 10 guests waiting to check out around 12pm, but front desk staffs were occupied with a phone call, guest inquiries, etc. It may be a good idea to have an express check-out procedure for a business travelers or guests in hurry.

Overall, the stay was quite pleasant and I would definitely recommend this place for any business travelers, family, or couples.

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Woojin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveChoi82, 매니저 at Ramada Hotel and Suites Seoul Namdaemun, responded to this reviewResponded January 31, 2013

Thank you for taking the time to complete review.
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconveniences during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 82 2 2119 8900.


Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2012

Walking distance to Namdaemun. Walking distance to Myeondon. Main shopping area.
Big room with good view. Washer and dryer in room, so you can do your washing.
WiFi in the lobby, right in front of Coffeea Bean. A few convenient stores around for the last minute stuff.

Walking distance to Seoul Station, 5-10mins. (Airport train)

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank zulnas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveChoi82, 매니저 at Ramada Hotel and Suites Seoul Namdaemun, responded to this reviewResponded January 31, 2013

Thank you for taking the time to complete review regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Thank you again for your valuable opinion, We will always develop ourselves Ramada Hotel and Suite Namdaemun.

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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