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“Great Service and Very Comfortable Rooms - Exactly What We Needed”

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Fraser Place Central Seoul
Ranked #79 of 552 Hotels in Seoul
Reviewed April 27, 2011

My husband and I stayed here with our two young sons. Upon check-in, after traveling 24+ hours, the staff greeted us kindly and promptly. They had our room ready for us and even had the sofa bed made and turned down. We booked a studio room but were actually given a 1 bedroom suite. It was wonderful. Lots of room. Two bathrooms. Plenty of space to unpack and feel settled. The fitness room and indoor pool were wonderful. Breakfast was very nice each morning - we did have to wait for a table once or twice, but never more than five minutes. There were several delis nearby and a 7-11 behind the hotel. Plus at least 2 subway lines very closeby. And the staff was always very helpful in giving us directions to give to a taxi driver. My husband and sons were actually sick a couple days during our vacation and the staff was very accommodating with any request we made for fresh linens, etc. I highly recommend Fraser Central, especially for families traveling with children. The size of this room was so much bigger and roomier than any other place we have stayed in Seoul.

  • Stayed: April 2011, traveled with family
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1  Thank beckyg2525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MajGill, General Manager at Fraser Place Central Seoul, responded to this reviewResponded May 10, 2011

Dear Beckyg2525,
Thank you very much for taking the time to respond on Tripadvisor. We were glad to read that you had an enjoyable stay with us and are looking forward to welcoming you back in the future.
Warmest regards,
Wouter Banning
General Manager

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Reviewed April 6, 2011

Just spent 4 nights and this place offers great value.
On the plus side:
- These are apartments with kitchen, dishes, washing machine, etc.
- The bedroom is spacious with a lot of closet space
- Staff at the reception desk is very helpful
- It is a short walk to 3 subway lines which is very convenient. study the subway map first to choose the right station to walk to in order to avoid too many transfers. Transfers between subway lines can involve a lot of walking. The first day we just went to the closest one. Then we had to do 3 transfers. It would have been faster to walk to our destination actually.
- It is located within walking distance of some tourist attractions.
- Love those heated toilet seats
Less positive:
- Bed and pillows are hard
- There is no maid service on Sunday and on Saturday they only change towels.
- There is one restaurant which is convenient for breakfast. However on week-end mornings, the lineup was very long. If you go downstairs at 9h40 like I did then by the time you get a table they are taking the food away. Selection is limited but ok.
- The (only) restaurant sometimes has private parties so it may be closed.
- The one big negative is that there is no wi-fi in the room. You get internet via the cable and you need to pay. Not good for an iPad or something like that. There is free wifi in the restaurant. note the password then you can access it from the reception area.

  • Stayed: April 2011, traveled as a couple
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1  Thank JPDeM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MajGill, General Manager at Fraser Place Central Seoul, responded to this reviewResponded April 7, 2011

Thank you very much for taking the time to write a review and especially rasing the points where we can improve. I do apologise for these and we are following up on all comments to improve our guest services. With regards to the beds and pillows we do have some softer matresses and pillows for guests but will need to purchase some more. We have spare WiFi routers at the reception but unfortuantely our staff were not proactive enough about offering them to you. The restaurant has 94 seats but on Weekends most guests want to eat between 9.30 and 10.00. We are trying to inform the guests of this through a welcome letter and information given during check in. I apologise that this information was not given to you as per our standards. We are looking forward to welcoming you back in the future. Warmest regards, Wouter Banning, General Manager

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Reviewed March 18, 2011

Stayed at Hilton for 3 wks (bus) & 1 wk at Fraser Central (leisure). My mom & I stayed in studio for 2 nights/3days. When my b.f. came, checked into 2 BR apt. Studio & apt were great. Only complaints: 2BR too cold in 2nd rm & poor layout (main bath w/ shower connected to the master). Poor mom didn't want to disturb b.f. & me so she used shower in gym each a.m. Otherwise place is 10 min walk to Seoul station & city hall; airport bus right in front (take #6005) ~$9 USD; internet ~$5 USD for 24 hrs; breakfast incl'd (coffee sucks though).

  • Stayed: March 2011, traveled as a couple
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Thank TH35USNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MajGill, General Manager at Fraser Place Central Seoul, responded to this reviewResponded March 21, 2011

Thank you very much for taking the time to write a review. Guest reviews and comments are very valueble to us and we therefore start each daily Heads of Department meeting by reading direct and online reviews from guests, evaluating them and taking action to correct any issues. The 2B Deluxe you stayed in, as opposed to the other 2 bedroom types (Premier, Executive and uper Deluxe) we have, does only have one shower and we are planning to install a second shower in the rooms when we renovate in a year of so. Improved insolation is planned this year though.
We are looking forward to welcoming you back.
Warmest regards,
Wouter Banning
General Manager
Fraser Place Central Seoul

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Reviewed March 10, 2011

Can't say enough good things about this hotel. Beautiful apartment with two bathrooms and toilets, lounge / dining / kitchen, washing machine / dryer, ample storage space, and floor to ceiling windows. Great location about 10 mins walk to both City Hall Subway Station on the Green Line (which goes through the centre of town, and to Lotte World) and also to Seoul Station, very handy if you plan on using the KTX high speed train line or other long distance train services. Fantastic breakfast, excellent fitness centre and underground pool, convenience stores and a couple of restaurants nearby. I couldn't believe the value for the price. Would stay here again in a heartbeat. Staff have great English, too.
Internet was charged, but at a reasonable daily rate (around 6,000 Korean won / $5 USD a day).

  • Stayed: March 2011, traveled with friends
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1  Thank MissAfternoonDelight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MajGill, General Manager at Fraser Place Central Seoul, responded to this reviewResponded March 13, 2011

Thank you for sharing your comments with us. We strive to meet & exceed guest expectations and are looking forward to welcoming you back,

Warmest regards,
Wouter Banning
General Manager
Fraser Place Central Seoul.

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Reviewed February 19, 2011

This hotel is renting out appartments rather than small rooms, which is actually excellent. Mine had two large rooms with a kitchenette, two bathrooms and all the amenities you need especially if you are planning to stay more than just a couple of days in Seoul. There is a restaurant at the ground floor where a reasonable breakfast is also being served. The service in the business center is spotless: you can print your mails and even scan documents without them being counted and being charged horrendous prices per page, as it happens in so many other BCs. All very relaxed and friendly. All in all a great experience, unless the bathrooms in the rooms which are very small and actually quite basic. The floor in the small shower is very slippery (no handreels). Except for the bathrooms which are rather three star, this property is definitely a great option for a longer relaxed stay in the capital of South Korea.

  • Stayed: February 2011, traveled on business
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Thank MunichMartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2011

Stay there for 2 nights very happy the room very big but baht room little bit small great breakfast good quality take taxi to meang dong shopping just 2500 w$ will come back again

  • Stayed: February 2011
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Thank jakrapop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2010

Everything was great about fracer place central. We stayed at the 2 bedroom premier apartment. Very spacious with 2 bathrooms and 2 toilets. The floors are warm so it was perfect during our winter stay. Perfect for 3-5 people. Breakfast buffet was available every morning. Customer service was exceptional

  • Stayed: December 2010, traveled with friends
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Thank mint21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fraser Place Central Seoul

Address: 78, Tongil-ro, Jung-gu, Seoul 04517, South Korea
Location: South Korea > Seoul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Spa Hotel in Seoul
#25 Family Hotel in Seoul
#39 Business Hotel in Seoul
#41 Romantic Hotel in Seoul
#50 Luxury Hotel in Seoul
Price Range: $104 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fraser Place Central Seoul 4*
Number of rooms: 271
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Also Known As:
Fraser Place Central Seoul Hotel Seoul
Fraser Place Central Hotel Seoul

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