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All reviewssubway stationstaff were all very helpfulnice hotelrecommend this hotellimousine servicesmall streetairport coachnon smokingcomfortable bedsmall gymbooked this hotelreasonable sizekorean hospitalitybusiness travelhotel is locatedmin walkrooms are clean
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Reviewed August 3, 2012

Stayed here in Seoul on business with colleagues.

Reception
Reasonable. I have stayed here 3 times now and occassionally they need to move you around, change rooms etc. Nontheless they are typically full of Korean hospitality when you check in which has always been quite quick. However it looks small and cheap at reception and being (almost) opposite the Novotel and Ritz-Carlton with their grand lobbies, you do feel you are staying in a cheap hotel.

Rooms
Good enough, clean. Beds are quite hard but thats a matter of choice - the mattresses themselves are not damaged. Mini bar is stocked and there is free water on arrival. Air conditioning was fine. Bathroom has shower and bath. Cleaning staff are not intrusive and overall the rooms are the best part of the hotel. Wifi in rooms. However noise is an issue in most rooms and given Gangnam traffic is 24 hours, this is quite disturbing.

Food
The restaurant/bar area is prone to having smokers in it as the hotel caters to a lot of Japanese customers. Unfortunately, the area is so small that this is disturbing. Food is fine but nothing special. Prawns in chilli sauce are tasty. My advice though is to walk across to the Novotel at the summer BBQ there or further down the road, turn left and enter one of the Gangnam backstreets. Nervous foreigners will find an Irish bar within ten minutes.

Location
Doing business in Gangnam, this hotel is far enough away from Gangnam station that a walk is awkward during monsoon months but not close enough to make it worth a taxi ride. However ask reception to call a taxi and you wont be refused even this short ride (about 4 euros).

So conclusion, this is a reasonable business hotel on a budget with the best part being the comfortable/clean rooms.

  • Stayed: July 2012, traveled on business
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Thank britnpole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Premier_Gangnam, 세일즈 디렉터 at Best Western Premier Gangnam, responded to this reviewResponded October 17, 2012

Dear our valued guest,

Warmest greetings from BEST WESTERN PREMIER Gangnam Hotel, Seoul!

Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your visit our hotel. We certainly enjoyed having you with us.
We are so sure that your review will help our customers to have more specific ideas about the hotel and get useful information about us.
We appreciate your patronage and hope you will stay with us at the BEST WESTERN PREMIER Gangnam Hotel next time you are in Seoul. We look forward to your return.

Best Regards,
BEST WESTERN PREMIER Gangnam Hotel, Seoul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2012

Enjoyed our stay. Room was clean and location was good.

  • Stayed: April 2012, traveled with family
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1  Thank thewillwill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 4, 2012

Dear our valued guest,

Warmest Greetings from Best Western Premier Gangnam Hotel, Seoul!

I want to thank you for staying with us the Best Western Premier Gangnam Hotel. We were delighted to have an occasion to provide our excellent service to you. Also, thank you for taking the time to share your experience with our accommodations and service during your visit at our hotel. We will keep doing our best to satisfy our guests’ needs and expectations! If you have any opinion or suggestion, please feel free to contact us, mkt@bestwesterngangnam.com

We appreciate your patronage and hope you will stay with us at the Best Western Premier Gangnam Hotel the next time you are in Seoul. I can assure you we will do everything we can to make our stay a comfortable and happy one.

Best Regards,
BEST WESTERN PREMIER Gangnam Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2012

The hotel was nice and clean. The room is small but is has everything you need and the price was fine. The breakfast bufet is good but expensive (around 22 dollars). I'd suggest waking a block or two each side of the street and you could find more reasonable prices for breakfast!

  • Stayed: May 2012, traveled on business
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2  Thank cperezr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 4, 2012

Dear our valued guest,

On behalf of the entire staff of the BEST WESTERN PREMIER Gangnam Hotel, I would like to take a moment to thank you for using our hotel for your recent stay. I trust all went well during your time with us, and that you found our services more than satisfactory.

We try in every way to possible to offer you the finest in service, forever mindful that our guest deserve the best treatment. Any comments or suggestions you have to help us better serve you n the future would be greatly appreciated. Please let us hear from you via, mkt@bestwesterngangnam.com

We look forward working with you again in the near future.

Best Regards,
BEST WESTERN PREMIER Gangnam Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2012

Whenever i have been to Seoul, i have always stayed in another hotel. This time i asked my office to book in a different hotel and they booked me in Best western Premier, Gangnam. I went there with little expectation and it happened to be so. Rooms are small and bed is also small. But the availabilty of free internet, which is an important aspect for business visit, was a very welcome change.

Room Tip: Even if you are travelling single, please select double bed.
  • Stayed: June 2012, traveled on business
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1  Thank SriramVaidyanathan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Premier_Gangnam, 세일즈 디렉터 at Best Western Premier Gangnam, responded to this reviewResponded October 17, 2012

Dear our valued guest,

Warmest greetings from BEST WESTERN PREMIER Gangnam Hotel, Seoul!

Thank you for your comments concerning us. I appreciate your taking the time write and hope you will accept my apologies for any inconvenience you experienced in terms of the size of the bed and the room. However, as you mentioned, we equip ourselves to make our customers feel comfortable and convenient at their stay with such as complimentary high speed internet(WiFi/ Wired), compimentary mineral water, free parking, and complimentary use of fitness studio etc.
We appreciate your patronage and hope you will stay with us at the BEST WESTERN PREMIER Gangnam Hotel the next time you are in Seoul. I can assure you we will do everything we can to make your stay a comfortable and happy one.

Best Regards,
BEST WESTERN PREMIER Gangnam Hotel, Seoul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2012

The single room was very spacious, with a nice bathroom, free wireless internet and a great view of Seoul .The hotel staff was very helpful and friendly. Managed to get an excellent rate through booking.com

Room Tip: Ask for a north-facing room (great view of Seoul).
  • Stayed: June 2012, traveled solo
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1  Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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