Stayed here for more 2 nights recently. Again, not having a toothbrush and razor included in the room price is very inconvenient for guests. Perhaps even more annoying is the exorbitant price to use the Internet (otherwise it's free in the lobby) but it's another cynical way for the hotel to increase its bottom line. I had a word with the general manager and he was of no help whatsoever. I'd rather the hotel increase the price of the room, rather than have it added extra stealthily. Disgraceful way to run a business in the service industry.
- Official Description (provided by the hotel):
- Experience exquisite and world-class service only fit for Sheraton's reputation at Sheraton Seoul Palace Gangnam (previously The Palace Hotel Seoul) at the heart of cultural trends and business districts. Sheraton Seoul Palace Gangnam is located near government offices such as courts and prosecutor's offices, international convention centers including COEX and SETEC, Seoul Arts Center, Central City, Seoul St. Mary's Hospital, and more. It offers guests a quality, cultural experience and safe retreat. With subway lines 3, 7, and 9 nearby, which connect to key tourist sites throughout Seoul, and a nationwide bus terminal just five minutes away, guests have easy access to business, shopping, touring, and leisure. With its convenient location, Sheraton Seoul Palace Gangnam is ideal for holding small business meetings, seminars, weddings and conferences with nine different banquet halls including two grand ballrooms. Visitors can recharge in the hotel's 341 rooms including 22 suites, Club Lounge, fitness center with advanced equipment, indoor swimming pool with an expansive view, world-class spa, and other renovated facilities. The hotel offers the finest cuisine with four restaurants including famous Japanese restaurant "TA BONG" and Chinese restaurant "SUH GOONG" in addition to nearby restaurants and trendy tourist spots such as Seorae Village, Itaewon, and Garosugil. As Gangnam's first luxury hotel, Sheraton Seoul Palace Gangnam provides a special experience that you will remember through its innovative and detailed service with a systematic expertise that belongs to Sheraton's brand and long history. ... more less
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