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“Clean, Comfortable and Modern” 4 of 5 stars
Review of Sheraton Seoul Palace Gangnam Hotel

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Sheraton Seoul Palace Gangnam Hotel
Ranked #66 of 449 Hotels in Seoul
Certificate of Excellence
Bali, Indonesia
Level Contributor
115 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Clean, Comfortable and Modern”
4 of 5 stars Reviewed September 19, 2013

Stayed for 5 days in seoul palace, is quite impressive, although, using a very dense schedule trip. The rooms are very clean, and modern design. Only a few tiles in the bathroom there is a crack. And overall everything is ok

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Jaya_Wisesa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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349 reviews from our community

Traveler rating
    90
    182
    58
    12
    7
See reviews for
68
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Ithaca, New York
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 16, 2013

The Seoul Palace Hotel is a modern, well-equipped hotel in a convenient part of Seoul. The immediate neighborhood has some nice local restaurants and shops and there's a great city park just up the hill that connects to miles of walking trails. The facility itself is very clean and the staff are very friendly and efficient. The executive floors have some nice additional amenities, like breakfast, afternoon snacks, a meeting room, etc. but they are overly strict about the RULES and hours of operation. The room was adequate, with a decent desk and comfortable bed. The bathroom had all you could hope for and was very clean. One needs a GPS or guide dog to find the gym, but once you there, it is fairly well equipped with treadmills, weights and a few other machines. The room was a little on the expensive side, but otherwise it was a very nice place to stay

  • Stayed August 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank VCCharlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang Island, Malaysia
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed August 28, 2013

Modern,comfortable hotel. Rooms are large with modern design, good size bathroom. My room was overlooking the highway but very quiet at night. Easy access to public transport.Airport bus will stop infront of the hotel lobby.

Room Tip: High floors, away from the highway.
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Azizi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia, USA
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 18, 2013

We stayed at this hotel as part of a tour, and it was the best of the whole bunch. With 3 people, the room was certainly too small with an extra rollaway bed in the room but would have been OK for two. The room, though, was clean and the bath was adequate.

We did not have a chance to explore the area, as we got in fairly late in the evening and had to be out early the next morning. We did not use the restaurant for breakfast, which was not included anyway. But we did have a good night's rest here.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank WeatherWizard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 9, 2013

The rooms were a bit small , the staff wwere nice but i think although every thing is clean and the service efficient , there is better value to be found , however i still enjoyed my stay , the buffet breakfast was very good .

  • Stayed June 2013, traveled solo
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank jill d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 2, 2013

For the price of this hotel, there should be some amenities included. Basic things like breakfast and free wifi. However, not here. You are even charged for the in-room internet connection. I stayed at a cheap layover hotel in Incheon at 1/3 of the price that provided breakfast and free internet. Staying at the Seoul Palace was a truly disappointing experience. I would advise anyone thinking of staying here to steer clear.

  • Stayed July 2013, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank nhinesy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
136 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed June 5, 2013

I stayed in the club level and loved this hotel. The room was small, but so thoughtfully put together. Everything that a business traveler (especially) could need seemed to be right at hand--a desk with ample plugs, wifi, decent lighting, a comfortable chair and footstool, an iPod dock for music, kettle for tea or coffee, etc. The bathroom was equally well laid out with nice amenities. The bed was comfortable and the curtains blocked all the light. The best part though was the food in the lounge, which while not extensive, was very tasty. The smoked salmon was some of the best I've ever eaten. Service was excellent. The location of the hotel was also good, as it was about a block to a major subway station (express bus terminal) and a mall.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Smith294265
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Seoul Palace Gangnam Hotel

Property: Sheraton Seoul Palace Gangnam Hotel
Address: 160, Sapyeong-daero, Seocho-gu, Seoul 06578, South Korea
Phone Number:
Location: South Korea > Seoul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #66 of 449 Hotels in Seoul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Seoul Palace Gangnam Hotel 5*
Number of rooms: 341
Official Description (provided by the hotel):
Experience exquisite and world-class service only fit for Sheraton's reputation at Sheraton Seoul Palace Gangnam (previously The Palace Hotel Seoul) at the heart of cultural trends and business districts. Sheraton Seoul Palace Gangnam is located near government offices such as courts and prosecutor's offices, international convention centers including COEX and SETEC, Seoul Arts Center, Central City, Seoul St. Mary's Hospital, and more. It offers guests a quality, cultural experience and safe retreat. With subway lines 3, 7, and 9 nearby, which connect to key tourist sites throughout Seoul, and a nationwide bus terminal just five minutes away, guests have easy access to business, shopping, touring, and leisure. With its convenient location, Sheraton Seoul Palace Gangnam is ideal for holding small business meetings, seminars, weddings and conferences with nine different banquet halls including two grand ballrooms. Visitors can recharge in the hotel's 341 rooms including 22 suites, Club Lounge, fitness center with advanced equipment, indoor swimming pool with an expansive view, world-class spa, and other renovated facilities. The hotel offers the finest cuisine with four restaurants including famous Japanese restaurant "TA BONG" and Chinese restaurant "SUH GOONG" in addition to nearby restaurants and trendy tourist spots such as Seorae Village, Itaewon, and Garosugil. As Gangnam's first luxury hotel, Sheraton Seoul Palace Gangnam provides a special experience that you will remember through its innovative and detailed service with a systematic expertise that belongs to Sheraton's brand and long history. ... more   less 
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