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“Recommend hotel”

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Fraser Place Namdaemun Seoul
Ranked #57 of 472 Hotels in Seoul
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Recommend hotel”
Reviewed September 24, 2013

The hotel is great! The location itself is great, but not the most convenience. most taxi driver tends to miss it even with the detail address given by the hotel.
But the location is central of Seoul and we were able to access all tourist spot easily; even if we went by taxi, the cost is minimal.
The Premier room we were staying is spacious and well equipped. Breakfast is standard.
Just one complain is the air con, it is working, but the temperature adjustment varies greatly.
hotel staff is nice, but not are english speaking. I want to show my great appreciation to staff, Jessica Park, for assisting me when I have some lost items during my visit.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yayass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
남대문, 프론트 매니저 at Fraser Place Namdaemun Seoul, responded to this review, November 29, 2013
Dear. Guest

Thank you for your valuable time to provide us with your comments which improve our service better. As for air-con, we have fixed the problem.

We look forward to welcoming you back to our hotel.

Sincerely,

Joy Cho
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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576 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
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Philippines
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 18, 2013

PROS:
The hotel was great! a very big and new hotel. Location is superb, just 5 min. walk
approximately to Namdaemun Market, 15 minutes walk to myeong-dong shopping center.
The staff are courteous and friendly, the breakfast is good. and I love the bar located at the 16th floor wherein you can see the beauty of the city especially at night. I didnt have time though to see the fitness room and swimming pool since we were out on a tour almost the whole day for our 5 days stay there.

CONS:
Since the place is new, not all taxi drivers knows the place, even if you show them the hotel card with its address written in Korean


I only have a suggestion : the hotel should have an airport shuttle service even for an additional cost to ensure that the guest arrives conveniently at the hotel,

Room Tip: We stayed at room 713, a corner room which have 2 large windows, you don't need to turn the l...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank durian5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
남대문, 프론트 매니저 at Fraser Place Namdaemun Seoul, responded to this review, November 30, 2013
Dear. Guest

Thank you for your time to write this review. We are happy to hear that our service has met your expectation. We will pay close attention to other parts of our hotel operation for the guest convenience.

We look forward to welcoming you again.

Sincerely,

Joy Cho
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 12, 2013

When I was looking at a holiday in Seoul, all I wanted was a hotel somewhat central to Seoul city proper to allow for walking access to tourist sights. Fraser Place Namdaemun absolutely fits that as it's roughly a 10 minute walk from Seoul Station, 5 minutes from City Hall Station, 15 minutes from Gyeongbukgong, 5 minutes from Deoksukgong etc. etc. etc.

The Namdaemun in its name refers to the fact that it is basically opposite the Namdaemun gate (Sungyemun to some others). My room faced South and I had a towering view over the gate, a picture is as below.

Staff were extremely courteous, towels were changed daily and rooms were cleaned daily as well (a bit overkill personally, but when it comes to good service, who's gonna complain?)

Breakfast was provided as well, from 630am onwards and while the selection was limited, it was enough to choose from. Choices ranged from the typical continental type breakfast buffet spread to a bit of a Korean style breakfast - rice and small dishes at the side.

Facilities in the hotel included a gym and a sauna/spa on the 16th floor, and it's absolutely a beautiful place to work out as you get to see Seoul from high up. The spas are your typical cold and hot pools, with one hot pool indoors and one hot pool outdoors if you're into spa'ing in the great outdoors. It was a very relaxing place to go to unwind after a long day's sightseeing and loosen out the leg muscles.

All in all, I greatly recommend Fraser Place Namdaemun and would return in future.

Room Tip: Rooms on the south side overlook the Namdaemun (Sungyemun) gate.
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  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Soon Theam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
남대문, 프론트 매니저 at Fraser Place Namdaemun Seoul, responded to this review, November 30, 2013
Dear. Guest

Thank you for your wonderful review. We are extremely delighted to hear that our hotel has met your expectation. We will continually strive to provide our valuable guest with the best service.

We hope to welcome you again in the near future.

Sincerely,

Joy Cho
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 3, 2013

We hit a gold mine in the heart of Seoul, South Korea: triple occupancy, within easy walking distance of the Seoul Train Station and easily accessible to the business, government, cultural, and tourist sites that are the "soul" of Seoul. AND our residence-apartment style room (fully furnished with beautiful hard-wood flooring) was reasonably priced! Operations Manager, Mr. Matthew Kim and his hotel staff quietly do a superb job everywhere. Customer service is stellar! Complimentary breakfast buffet, while modest in nature, is worthy of a 5-star restaurant. Executive chef Mr. Min Sig Jeong of First Floor presents a perfect blend of healthful, simply prepared food, with complex tastes. (NB: Myself a diabetic, I found Chef Jeong's instinctive healthful food selections not only met my daily nutritional requirements, it also helped maintain my blood sugar levels without difficulty.) My husband and I, frequent international travelers, have experienced the best, good, fair and poor hotels in new, unfamiliar cities. By far, our newly found FRASER PLACE NAMDAEMUN, SEOUL, ranks among the best in our travels. We highly recommend Mr. Kim and his staff as a desired 4-star hotel destination. We will be back!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Doreen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
남대문, 프론트 매니저 at Fraser Place Namdaemun Seoul, responded to this review, November 23, 2013
Dear. Guest

Thank you for leaving such a good comments on us. We are happy to hear that our hotel met your expectation. We will continue to strive to provide our guest with best service.
We look forward to seeing you again.

Sincerely,

Joy Cho
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Level Contributor
269 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed August 26, 2013 via mobile

This hotel was not my first choice, but will be from now on.
Location is excellent for both the Namdaemun market (and airport bus stop) and the Myeong-dong area, and a short walk from the city hall subway station, Deoksugung palace, and other attractions.
The hotel offers free WiFi in all areas, a free breakfast, a welcome drink at the top floor bar, and a free modern fitness center. Rooms are nicely sized, comfortable, and clean, with all the regular amenities.
This will definitely be my first choice on my next Seoul layover.

Helpful?
2 Thank B B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
FraserplaceNamdaemun, Executive Office at Fraser Place Namdaemun Seoul, responded to this review, September 9, 2013
Thank you for staying with us and We would like to let you know that you are always our favorite
customer. We look forward to seeing you soon.

Thanks & best regards,

Jay Suh / Resident Manager
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wales
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 9, 2013

Stayed for four nights and found the location ideal. Hotel is of a very good standard with large well equipped apartment style rooms. Very good value for money and would stay there again. Paid about 100 pounds a night including breakfast.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank phaleds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FraserplaceNamdaemun, Executive Office at Fraser Place Namdaemun Seoul, responded to this review, September 9, 2013
We are glad that you enjoyed with us.
We are exciting to see you again on your next visit.

Thank you & best regards,

Jay Suh / Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 21, 2013

The new Fraser Place Namdaemun is just a few minutes' walk away from attractions such as Namdaemun, Myeongdong, and Chonggyecheon. The rooms were spacious and airy, had great views, and were comfortably furnished with serviced apartment amenities. Internet was fast, free, and password-secured. My only gripe, if I were to nitpick, would be that the sheets were scratchy.

Staff all spoke English well and we had no problems getting a late checkout on one of our rooms so we could go shopping before an evening flight. It's the little touches, like greeting every guest that walks past and helping us with wet umbrellas, that impressed me. I would definitely stay here again.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank hazynite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fraser Place Namdaemun Seoul

Property: Fraser Place Namdaemun Seoul
Address: 58 Sejong-daero, Jung-gu, Seoul 04526, South Korea
Phone Number:
Location: South Korea > Seoul > Myeongdong / Namdaemun
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Spa Airport Transportation
Hotel Style:
Ranked #57 of 472 Hotels in Seoul
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fraser Place Namdaemun Seoul 4*
Number of rooms: 252
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